Seasoned Bartender with 5 years of service at a high-end sports bar. Provide full food and cocktail service for large groups and sporting events with a positive attitude. I am committed to customer service with a background in health information industries. Reliable and hardworking, I am familiar with working alone or with a team. Good interpersonal and multitasking skills in fast-paced environments. Looking for an opportunity to expand knowledge base and experience. Ready to take on new professional challenge and learn new skills at Cerner.
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Handled over $1500 worth of cash and card transactions daily with accuracy and efficiency.
Collected food, wine and appetizer orders from patrons and promoted upsell items.
Checked identification of customers to verify age requirements needed for purchase of alcohol.
Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
Multitasked to meet customer, business operations and server needs with minimal errors or delays.
Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
Stocked bar with beer, wine, liquor and related supplies, including straws, garnishes, ice, glassware and napkins.
Made product recommendations to customers based on preference, food pairings and special promotions.
Recognized VIP customers immediately and provided special treatment, including preferred tables.
Monitored patrons to keep alcohol consumption in designated areas.
Supported servers by preparing specialty drinks for patrons in all areas of establishment.
Kept close track of bar tabs and transferred open tabs to dining area seamlessly, providing pleasant dining experience to customers and smoothing process for wait staff.
Engaged in small talk with over 60 patrons per day to build rapport and earn repeat business.
Maintained tight financial controls with highly accurate daily
Collected and polished glassware, keeping adequate stock for expected customer loads.
Managed up to 33 customers per shift while simultaneously assisting 7-9 restaurant servers.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Checked identification of customers to verify age requirements needed for purchase of alcohol.
Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
Multitasked to meet customer, business operations and server needs with minimal errors or delays.
Stocked bar with beer, wine, liquor and related supplies, including straws, garnishes, ice, glassware and napkins.
Worked with management to plan and implement special events to boost customer numbers and profits.
Created list of signature items to increase overall revenue.
Promoted customer safety by maintaining current list of available ride services for inebriated customers.
Designed and implemented new cocktails to drive customer interest and sales numbers.
Engaged in small talk with over 100 patrons per day to build rapport and earn repeat business.
Monitored patrons to keep alcohol consumption in designated areas.
Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
Received incoming packages and mail, dispersed parcels, correspondence and shipped outgoing items daily.
Sorted incoming mail and directed to correct personnel each day.
Provided clerical support to all team members to improve office efficiency and enhance productivity.
Took accurate messages for staff and management to facilitate open and speedy communication.
Kept reception area clean and organized to offer positive first impression to every visitor.
Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
Processed payments and updated accounts to reflect balance changes.
Scheduled tax appointments for staff.
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School Attended
Job Titles Held:
Degrees
