barista resume example with 11+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Skills
Customer Service
Organization and Prioritization
Hospitality and Professionalism
Calm Under Pressure
Team Player
Detail-Oriented
Education and Training
Mt Hood Community College Gresham, OR, Expected in :General StudiesGPA:Status
Experience
Wts International, Inc.Barista
Alexandria, VA, 11/201903/2020
Checked temperatures of freezers, refrigerators or heating equipment to verify proper functioning.
Checked brewing equipment for proper functionality.
Wrapped, labeled and dated food items for sale.
Described menu items to customers and suggested appealing products.
Utilized coffee maker, espresso machine and French press to prepare coffee.
Demonstrated techniques on using multiple beverage machines with new team members.
Provided customers with product details, coffee blends and preparation descriptions.
Restocked product displays based on demand and projected sales.
Washed and cleaned coffee maker, french press and espresso machine to remove mineral and hard water deposits.
Input orders into point of sale system and handled customer payments.
Recommended pastries and sandwiches to pair with customers' beverages.
Sliced fruits, vegetables and meats for use in food service.
Prepared and served hot or cold beverages.
Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Prepared and served coffee, espresso drinks, blended coffees and teas.
Followed health, safety and sanitation guidelines to pass state inspections.
Maintained clean and organized workspace, enabling coworkers to locate resources and product.
Collected payments and provided accurate change.
Managed morning rush of customers daily with efficient, levelheaded customer service.
Maintained calm demeanor during high-volume periods and special events.
Addressed and resolved customer concerns to maintain brand loyalty.
Supported highest standards of conduct and service to support company reputation.
Described menu items to customers and suggested products based on stated preferences.
Created complex, hand-crafted beverages based upon customer preferences.
Received and accurately processed customer payments.
Restocked self-service area with sweeteners, stir sticks and coffee cup sleeves.
Stocked customer service stations with paper products or beverage preparation items.
Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Memorized recipes for specialty coffee beverages and seasonal offerings.
Heidi's Of GreshamBartender/Waitress/Lottery Attendant
City, STATE, 10/200010/2011
Presented food and beverages to guests at tables.
Communicated with kitchen staff to stay updated on item availability and customer wait times.
Maintained accuracy while handling payments, giving change and printing receipts for customers.
Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Prepared salads, appetizers and garnishes to assist kitchen staff.
Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Relayed orders to service bar and kitchen via point-of-sale register system.
Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Utilized POS system to total meal costs and add taxes for final bill calculation.
Greeted customers, answered questions and recommended specials to increase profits.
Presented menus to patrons to answer questions about menu items and make recommendations.
Trained new employees to perform duties.
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Served food and beverages to patrons and confirmed complete orders.
Took reservations and to-go orders to streamline process for both customer and restaurant.
Garnished dishes and beverages to serve visually appealing menu items.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Filled condiments and napkin containers during slack periods.
Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Assisted in preparing salads, appetizers and desserts to speed up food service.
Informed customers of daily specials and signature menu items.
Responded to ad hoc cleaning duties at end of shift.
Explained menu items, describing ingredients and cooking methods upon request.
Brought wine selections to tables with appropriate glasses and poured for customers.
Prepared checks, itemizing total meal costs and taxes.
Presented menus and answered questions regarding items.
Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Set up tables in between patrons to reduce wait times.
Stocked service areas with supplies during slow periods.
Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
Displayed and retained extensive knowledge of liquors, wines and entrees.
Planned and coordinated special events to boost customer numbers and profits.
Balanced daily registers and generated sales reports for management.
Poured wine, beer and cocktails for patrons.
Upsold customers from shelf to premium brands to help boost sales.
Kept track of bar tabs and transferred open tabs to dining area for wait staff.
Collected and organized daily till totals and tips.
Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
Recommended food and drinks to patrons based on preference, pairings and special promotions.
Trained new bartenders on drink preparation and upselling techniques.
Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Completed regular bar inventories and daily requisition sheets.
Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
Printed customer bills and processed payments using cash register.
Collected money for games and provided customers with tokens, tickets and correct change.
Cleaned and maintained slot machines and equipment to minimize downtime.
Completed adjustments and minor repairs on casino floor equipment.
Reported underage gambling, intoxication or disruptive behavior.
Described and explained games available to potential customers to attract new players.
Supported guest play needs by providing change and exchanging larger bills.
Scanned winning tickets to calculate payouts.
Monitored and analyzed payouts, hand-delivered cash prizes and submitted payout reports.
Answered questions about gaming rules and policies.
Inspected equipment to maintain proper working conditions.
Engaged interest and sold products by providing customers with information needed to make product-related decisions.
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