barista resume example with 1+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
High-energy restaurant professional with strong money management and food handling abilities. Knowledgeable about drink preparations and skilled at keeping areas clean and well-stocked. Dedicated to maximizing customer satisfaction and brand loyalty by delivering knowledgeable and fast service. Efficient cashier with strong interpersonal and communication skills. Handles money, food and diverse customer needs without losing focus or sacrificing service quality. Current food handlers and tabc certification. Friendly, outgoing starbucks-certified Barista with 1 years experience in locally owned independent coffee shops. Highly knowledgeable about coffee and tea. Equally comfortable serving beer, wine and food. Hardworking and reliable employee with strong ability in cashier and customer service. Offering enthusiasm, hard work and ready for anything kind of energy. Hardworking and reliable employee with strong ability in register. Highly organized, proactive and punctual with team-oriented mentality.
Skills
Safe food handling practices
Product displays
Tea expertise
Handling credit transactions
Espresso machine operation
Up-selling
Food preparation
Conversant in Spanish
Solid problem solver
Multitasking
Active listener
Calm under pressure
Engaging personality
Cooperative team player
Customer service
Speedy and efficient
Cash register operation
Experience
02/2020 to 06/2020BaristaHarris Teeter, Llc | Concord, NC,
Created hand-crafted beverages based upon customer preferences, resulting in 65% increase in sales.
Received and accurately processed customer payments.
Educated customers on beverage menu items and provided samples of daily brews.
Protected customers by regularly cleaning and sanitizing work areas and equipment.
Enthusiastically engaged customers during busy periods to keep mood light and fun.
Designed and printed menus, recipes and promotions and offers.
Restocked counter and customer areas to maintain adequate items levels for expected needs.
Maintained clean and organized workspace, enabling coworkers to locate resources and product.
Maintained highest standards of conduct and service to support company reputation.
Cleaned and sanitized work areas, utensils and equipment.
Managed morning rush of over [Number] customers daily with efficient, levelheaded customer service.
Increased sales by [Number]% through leading regular coffee and tea tastings, showcasing seasonal items and reinforcing staff expertise.
Protected store assets and facilities by complying with company policies and procedures.
Listened to customer desires and needs to recommend optimal products.
Passed [Number] inspections by following health, safety and sanitation guidelines.
Memorized official and off-menu preparations to serve all customer beverage desires.
Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
Greeted guests with pleasant smile and superior customer service.
Operated cash register, collected payments and provided accurate change.
Resolved customer disputes with tact and professionalism.
Greeted over [Number] customers daily, answered questions and recommended drinks and pastries.
Weighed, ground and packed coffee per customer orders.
Merchandised display cases and diligently promoted prepared foods to drive business revenue.
Ordered, received and stocked supplies and retail products.
Developed new recipes and adhered to recipe and presentation standards for specialty coffee drinks.
Described menu items to customers and suggested products based on stated preferences.
Monitored cafe for seating availability, safety and wellbeing of guests.
10/2019 to 12/2019CashierEl Pollo Loco Holdings | Chatsworth, CA,
Assisted with purchases, locating items and signing up for rewards programs.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Monitored sales events, added new merchandise and rang up purchases.
Resolved issues with cash registers, card scanners and printers.
Operated cash register, collected payments and provided accurate change.
Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
Welcomed customers, offering assistance to help find necessary store items.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Increased sales [Number]% by suggesting specific purchases to customers.
Properly verified customer identification for alcohol or tobacco purchases.
Promoted specific item options to drive sales and achieve add-on purchases.
04/2019 to 10/2019ReceptionistHanger, Inc. | Rancho Mirage, CA,
Answered and directed incoming calls using multi-line telephone system.
Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
Greeted visitors, assessed needs and directed to appropriate personnel.
Processed payments and updated accounts to reflect balance changes.
Prepared, compiled and filed documents as well as reports presented to various parties.
Scheduled and confirmed appointments.
Answered calls to help over [Number] customers each [Timeframe].
08/2017 to 12/2017CashierEl Pollo Loco Holdings | Chino Hills, CA,
Assisted with purchases, locating items and signing up for rewards programs.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Operated cash register, collected payments and provided accurate change.
Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Increased sales [Number]% by suggesting specific purchases to customers.
Education and Training
Expected in 05/2019 to to High School Diploma | Karen Wagner High School, San Antonio, TXGPA: Status -
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