barista resume example with 4+ years of experience
High-energy restaurant professional with strong money management and food handling abilities. Knowledgeable about drink preparations and skilled at keeping areas clean and well-stocked. Dedicated to maximizing customer satisfaction and brand loyalty by delivering knowledgeable and fast service. Knowledgeable Shift Manager proficient in scheduling, money handling and team management. Successful at overseeing all areas of operations. Makes adjustments to scheduling and task prioritization to keep assignments and projects on schedule. Honest Cashier skilled in managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Driven line worker with background delivering proactive kitchen support. Works effectively with teams to prepare food and keep kitchen orderly and sanitized. Measures and assembles ingredients and cooks items according to recipes and menu specifications.
- Coffee expertise
- Up-selling
- Espresso machine operation
- Handling credit transactions
- Safe food handling practices
- Product displays
- Strong leadership capability
- Solid problem solver
- Cooperative team player
- Calm under pressure
- Multitasking
- Speedy and efficient
- Active listener
- Engaging personality
- Food preparation
- Described menu items to customers and suggested products based on stated preferences.
- Listened to customer desires and needs to recommend optimal products.
- Enthusiastically engaged customers during busy periods to keep mood light and fun.
- Restocked counter and customer areas to maintain adequate items levels for expected needs.
- Greeted guests with pleasant smile and superior customer service.
- Educated customers on beverage menu items and provided samples of daily brews.
- Protected customers by regularly cleaning and sanitizing work areas and equipment.
- Ordered, received and stocked supplies and retail products.
- Maintained highest standards of conduct and service to support company reputation.
- Cleaned and sanitized work areas, utensils and equipment.
- Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
- Organized ingredients and restocked supplies to prepare for busy periods.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
- Resolved customer concerns and relayed relevant information to supervisor.
- Stored perishable food items in freezer or refrigerator to protect food from spoilage.
- Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
- Gathered ingredients and cleaned and cut food items to prep recipes.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Maintained order and cleanliness of work areas to conform with health codes.
- Washed, peeled, cut and measured recipe ingredients.
- Checked and recorded temperatures of refrigerator and freezer daily to verify proper working conditions.
- Assisted with purchases, locating items and signing up for rewards programs.
- Trained new team members in cash register operation, stock procedures and customer service.
- Learned roles of other departments to provide coverage and keep store operational.
- Worked closely with front-end staff to assist customers and maintain satisfaction levels.
- Scanned customer purchases, supporting transactions to streamline sales process.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Promoted specific item options to drive sales and achieve add-on purchases.
- Welcomed customers, offering assistance to help find necessary store items.
- Inspected items for damage and obtained replacements for customers.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
- Helped customers find specific products, answered questions and offered product advice.
- Generated reports to assess performance and make adjustments.
- Positioned skilled staff in key areas throughout shift to optimIze department productivity.
- Documented receipts, employee hours and inventory movements.
- Upheld company standards and compliance requirements for operations and cleanliness of all areas.
- Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
- Leveraged market knowledge and leadership ability to help drive profit increases.
- Established ambitious goals for employees to promote achievement and surpass business targets.
- Cross-trained in every store role to maximize operational knowledge.
- Extended existing customer relationships through extensive communication and tried-and-true marketing strategies.
- Recruited, hired and trained new employees, including monitoring and review of individual performance.
- Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
Hi my name is Jessica!
Im a hard work and a visual leaner if you walk me though it i can usually pickup on things fairly quickly
I also have 18 tarantulas and a kitty named gilbert and hes 13 years old. I'm a very friendly person and im easy to get along with and did I say I love animals
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Resume Overview
School Attended
- Kent High School
Job Titles Held:
- Barista
- Food Service Worker
- Cashier
- Shift Manager
Degrees
- High School Diploma
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