Barista: High-energy restaurant professional with strong money management and food handling abilities. Knowledgeable about drink preparations and skilled at keeping areas clean and well-stocked. Dedicated to maximizing customer satisfaction and brand loyalty by delivering knowledgeable and fast service. Reliable Barista able to quickly learn and master new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.
Front Desk: Dependable and courteous receptionist with about 2 years of experience offering excellent administrative, customer service and financial management abilities. Trained in hospitality operations and regulations with demonstrated history of fostering guest satisfaction. Organized and flexible with proven performance in fast-paced, high-stress environments.
Gymnastics coach: Directs and enhances team operations with motivational leadership and problem-solving abilities. Experienced in adapting gameplay based on competitor strategies to maximize team success. Develops and implement successful recruitment strategies to attract and retain highly skilled athletes. Goal-oriented coach successful at managing equipment, maintaining facilities and remaining knowledgeable in game rules. Passionate about delivering team administration. Adaptable to new operations support for efficient training and gameplay.
Tutor: Experienced tutor confident in helping elementary, middles school, and college students excel. Background includes one-on-one and group support, assessment administration and personalized assistance.
- Teaching
- Lesson Planning
- Algebra
- Calculus
- Schedule Management
- Safety Awareness
- Behavior Standards
- Teamwork
- Floor Plans
- Food Preparation and Safety
- Conflict Resolution
- Learning Strategies
- Beverage Preparation
- Multitasking
- Decision-Making Abilities
- Sensitive Information Handling
- Sorting and Labeling
- Filing
- Appointment Confirmation
East Syracuse, NY, 02/2021 - Current
- Described menu items to customers and suggested products based on stated preferences.
- Operated cash register, collected payments and provided accurate change.
- Prepared numerous varieties of hot and iced drinks with high accuracy and consistently strong customer satisfaction.
- Restocked counter and customer areas to maintain adequate items levels for expected needs.
- Weighed, ground and packed coffee per customer orders.
- Protected customers by regularly cleaning and sanitizing work areas and equipment.
- Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Memorized official and off-menu preparations to serve all customer beverage desires.
- Gave details on coffee blends and preparation descriptions to customers.
- Cleaned and sanitized work areas, utensils and equipment.
- Redesigned coffee menu for improved readability.
- Greeted guests with pleasant smile and superior customer service.
- Enthusiastically engaged customers during busy periods to keep mood light and fun.
- Listened to customer desires and needs to recommend optimal products.
Nashua, NH, 10/2019 - 04/2020
- Developed training and exercise programs to meet individual requirements and team play strategies.
- Encouraged team members to become stronger, more agile athletes and more successful competitors through focus, effective training and proper nutrition.
- Maintained up-to-date records for individual members and teams.
- Consulted with athletic director and coaching staff to assess team structure and devise recruitment strategies.
- Monitored safety of training, individual exercises and equipment usage to avoid sports injuries and damage to facility.
- Developed successful practice schedules to meet challenging requirements.
- Applied evaluation techniques and personal knowledge to assess abilities to assign players to correct positions on team.
- Checked equipment and monitored common areas to maintain neatness, organization and proper upkeep while remaining vigilant on safety.
- Maximized athlete performance by overseeing targeted physical conditioning programs.
- Worked with other coaches, team members and school leadership to maintain strong program.
Omaha, NE, 08/2019 - 03/2020
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Received all incoming calls and coordinated with staff to fulfill requests and resolve issues.
- Addressed and welcomed large volume of guests to business per day, improving overall customer service and engagement.
- Shared information with patrons on entertainment and sporting events in nearby areas and made reservations to establishments.
- Scheduled meetings for internal personnel, partners and clients.
- Set guest and group reservations and processed check-ins and check-outs.
- Created and optimized employee schedules to secure proper coverage for all shifts.
- Warmly greeted incoming guests, issuing room keys and providing information regarding policies and amenities.
- Responded to inquiries and room requests made online, by phone or email.
Barnstable, MA, 08/2018 - 03/2020
- Developed training materials, such as handouts, study materials and quizzes.
- Helped students with subject knowledge as well as general abilities in learning, studying and retaining information.
- Stayed informed about new resources and learning strategies as well as detailed information about tutoring subjects.
- Assessed student progress at each session, making recommendations that increased effectiveness of tutoring and lessons.
- Provided feedback to students using positive reinforcement techniques to encourage learning.
- Taught students how to study, take notes and complete test questions.
- Prepared for tutoring appointments by learning about key topics and planning out structured activities.
- Identified and removed obstacles keeping students from learning, helping to effectively complete homework tasks on time.
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School Attended
- Las Positas Community College
- John C. Kimball High School
Job Titles Held:
- Barista
- Gymnastics Coach
- Front Desk Receptionist
- Tutor
Degrees
- Associate of Science
- High School Diploma
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