LiveCareer-Resume

barista resume example with 14+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Highlights
Microsoft Word, Excel, PowerPoint, and general office equipment, customer service skills. Exceptional Communication and leadership skills.
Education
Florida Technical College , Auburndale Expected in August 2014 March 2002 : GPA : GPA: 3.52 Status GPA: 3.52 Office Management Fundamentals Word Processing Application Medical Terminology & Anatomy I & II Medical Transcription Medical Coding Spreadsheet Application Data Management Application Additional Information
University Of Phoenix Phoenix, Arizona Expected in Bachelor of Communications : GPA : GPA: 3.40 Status GPA: 3.40 Foundations of Interpersonal Communication Organizational Communication Intercultural Communication Ethics and Communication Mediation and Conflict Resolution Communication Law Small Groups and Teams Communication Media and Society Introduction to Popular American Culture
Accomplishments
Experience
Bluestone LaneBarista
Los Angeles, CA, 2015Current

Responsible for greeting and crafting drinks for customers. Responsible for cashiering and customer service duties such as handling cash and credit card transactions. Also responsible for cleanliness of work area and other general duties.

Alvarez & MarsalSocial Media Evaluator
Philadelphia, PA, 11/201402/2015

Freelancer responsible for evaluating social media based on impact, interest, and context for client on this temporary project. Evaluators were required to follow guidelines to rate social media posts presented in random order. Project required signing of nondisclosure contract so information on this project is limited.

Advance Auto PartsGovernment Medical Billing Specialist
Sheboygan, WI, 10/201305/2014
  • Provided accurate, compliant and timely submission of insurance claims and resolution of incoming phone inquiries to provide accurate and efficient reimbursements.
  • Reads and understands payor specific billing requirements.
  • Reviews claims and account data to make applicable and corrections.
  • reviews appeals, denials, non-covered services, reasonable charge cutbacks and low reimbursement to ensure maximum reimbursement in a timely manner.
Hearst CommunicationsGovernment Medical Billing Specialist
Winston Salem, NC, 02/201310/2013
  • Temporary contractor with Scott and White Healthcare working in their medical billing offices.
  • Utilized standard practices to continuously look for areas of reimbursements from insurance companies through analysis, reviewing, and troubleshooting work mainly with government insurance such as Medicaid and Medicare.
  • Investigate claim and/or customer service issues as identified and communicate resolution to customers.
  • Provide feedback to team members regarding improvement opportunities.
  • Provides expertise and customer service support to members, customers, and/or providers.
Hearst CommunicationsSleep Lab Coordinator
Beaumont, TX, 11/200512/2007
  • Initiated and conducted interview with patients for sleep studies, schedule appointments and follow ups appointments, and surgical procedures, as well as responsible for collecting sleep study data for physician.
  • Prepared typed or computer printed material from drafts.
  • Counseled and educated patients on use of durable medical equipment such as CPAPs, oxygen, and care of equipment.
  • Ordered patient durable equipment, obtained authorizations for equipment and surgical procedures from health insurance companies, and reviewed charts to determine patient's eligibility for requested medication.
  • Identified specific complaints, and whether patient is receiving continuous care or needs to be seen as a new patient.
  • Generated monthly reports on Microsoft Excel and Microsoft Word.
  • Reviewed patient's charts from surgery and emergency room for missing charges to determine correct diagnosis for health insurance billing in order to bring in more revenue to the organization.
  • Maintained and safeguarded patient's records, used word processor to update patient demographics, and released medical records in accordance to HIPPA established guidelines.
Winter Haven HospitalResource Management Specialist
City, STATE, 03/200410/2006
  • Resolved staffing nursing staff and CNAs to appropriate units within the hospital such as the oncology unit, psychiatric unit, ICUs and other units as needed.
  • Collaborated twice daily with unit charges nurses, unit Vice Presidents, and colleagues in bed board meetings for placement of nursing staff and patients from ER and other units.
  • Generated daily report schedule and input data for schedules.
  • Conducted office duties such as confirming with outside nursing agencies for more staff using telephone, fax machine, and trained new employees.
  • Represented department as a Magnet Champion in the WWH magnet initiative.
Winter Haven HospitalReimbursement Analyst
City, STATE, 06/200303/2004
  • Reviewed patient's charts from surgery and emergency room for missing charges to determine correct diagnosis for health insurance billing in order to bring in more revenue to the organization.
  • Maintained and safeguarded patient's records, used word processor to keep patient information updated, and released medical records in accordance to HIPPA established guidelines.
  • Encouraged quality patient care and autonomy for an improved and quality work environment for employees.
Winter Haven HospitalClaims Processor
City, STATE, 03/200206/2003
  • Investigated claims processing for commercial, HMO, Tricare, and state medical insurances in a timely manner for reimbursement owed to hospital.
  • Generated Medicare insurance revenue reimbursements from $300,000 per remittance check to $900,000 per remittance check.
  • Provided training new personnel in claims processing department, maintained hospital systems, and reviewed patients' charts for correct diagnosis.
  • Provided critical information to insurance company and physician's office to update patient information for filing claims and created spreadsheets for monthly reports.
AT RadiologyClaims processor
City, STATE, 05/200103/2002
  • Prepared Tricare, HMO, commercial, Medicare, and State medical insurance claims for processing on computer system generated electronic transfer of daily claims to insurance company clearing house.
  • Maintained patient records and signed out radiological films for patient referred to other physicians and facilities.
  • Conducted receptionist duties such as arranged patient appointments, collected insurance information, and answered for patient inquiries directing patient to appropriate responsible personnel.
Interests
Army Family Team building level one, delegate representative for Army Family Action Plan conference in Hoehenfels, Germany 2008, and Magnet Champion for Winter Haven Hospital for Magnet status initiative.
Additional Information
  • Volunteer Work: Army Family Team building level one, delegate representative for Army Family Action Plan conference in Hoehenfels, Germany 2008, and Magnet Champion for Winter Haven Hospital for Magnet status initiative. Awards: Winter Haven Chamber of Commerce Focus on Leadership Award
Skills
basic, billing, charts, Interpersonal Communication, Conflict Resolution, customer service, customer service skills, Data Management, diagnosis, directing, fax machine, filing, general office, government, insurance, leadership skills, Law, Mediation, medical billing, Medical Terminology, Medical Transcription, meetings, Microsoft Excel, Excel, office, PowerPoint, Microsoft Word, nursing, Office Management, Organizational, personnel, Coding, quality, receiving, receptionist, spreadsheets, Spreadsheet, staffing, telephone, phone, troubleshooting, word processor, Word Processing

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Resume Overview

School Attended

  • Florida Technical College
  • University Of Phoenix

Job Titles Held:

  • Barista
  • Social Media Evaluator
  • Government Medical Billing Specialist
  • Government Medical Billing Specialist
  • Sleep Lab Coordinator
  • Resource Management Specialist
  • Reimbursement Analyst
  • Claims Processor
  • Claims processor

Degrees

  • Bachelor of Communications

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