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Barista Resume Example

Resume Score: 80%

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LP
BARISTA
Summary

I am a highly out-going hard worker. Very detail-oriented as well, the little things matter a lot to me. Creativity is my escape, I find joy in learning new things and being good at it. Talking to people is another thing that I enjoy to do so people tend to call me a great conversationalist. I am also very adaptable, any situation you put me in it will not take long for me to get comfortable and familiar.

Skills
  • Safe food handling practices
  • Handling credit transactions
  • Coffee expertise
  • Up-selling
  • Product displays
  • Tea expertise
  • Engaging personality
  • Customer service
  • Calm under pressure
  • Speedy and efficient
  • Cooperative team player
  • Strong leadership capability
  • Solid problem solver
  • Time management
  • Multitasking
  • Active listener
  • Food preparation
  • Inventory management
  • Cash register operation
Experience
09/2019 - CurrentBaristaStarbucks | Woodland Hills, CA
  • Created hand-crafted beverages based upon customer preferences, resulting in an increase in sales.
  • Protected store assets and facilities by complying with company policies and procedures.
  • Cleaned and sanitized work areas, utensils and equipment.
  • Designed and printed menus, recipes and promotions and offers.
  • Enthusiastically engaged customers during busy periods to keep mood light and fun.
  • Developed knowledge of teas, including growing practices and flavor profiles.
  • Described menu items to customers and suggested products based on stated preferences.
  • Restocked counter and customer areas to maintain adequate items levels for expected needs.
  • Maintained highest standards of conduct and service to support company reputation.
  • Managed morning rush of over hundreds customers daily with efficient, levelheaded customer service.
  • Rearranged merchandise in innovative and eye-catching displays.
  • Received and accurately processed customer payments.
  • Greeted guests with pleasant smile and superior customer service.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Operated cash register, collected payments and provided accurate change.
  • Merchandised display cases and diligently promoted prepared foods to drive business revenue.
  • Educated customers on beverage menu items and provided samples of daily brews.
  • Developed creative and appealing latte art techniques and instructed coworkers in method.
  • Gave details on coffee blends and preparation descriptions to customers.
  • Listened to customer desires and needs to recommend optimal products.
  • Protected customers by regularly cleaning and sanitizing work areas and equipment.
  • Supported store manager with recruiting, interviewing and hiring baristas.
  • Brewed batches of coffee per, keeping watchful eye on levels to avoid empty machines during peak shop hours.
  • Prepared many drinks per shift with high accuracy and consistently strong customer satisfaction.
  • Greet customers daily, answered questions and recommended drinks and pastries.
  • Maintained calm demeanor during high-volume periods and special events.
  • Monitored cafe for seating availability, safety and wellbeing of guests.
  • Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
  • Ordered, received and stocked supplies and retail products.
10/2018 - 06/2019CashierWendy's | Swartz Creek, MI
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Operated cash register, collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Resolved issues with cash registers, card scanners and printers.
01/2016 - 02/2018Pet CaretakerPet Ritz | Brighton, MI
  • Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems.
  • Ordered, received, unloaded and stored feed and supplies for animals under care.
  • Met with pet owners, explained lodging, grooming and daily care services and cross-sold specialty products like bows, ribbons, pet toys and treats.
  • Unloaded and organized supplies and product inventory to maximize team efficiency.
  • Refilled shampoo bottles, sanitized clippers, combs and brushes and placed clean towels at each station following shift completion.
  • Assisted grooming staff with nail clipping, fur blow drying and combing out matted fur during high-volume periods, including holidays.
  • Offered every owner exceptional customer service and support, as well as top-notch care to each animal.
  • Kept dogs safe by remaining alert to environmental conditions such as snowy, muggy and rainy weather.
  • Walked over 100 dogs of varying sizes at one time while enforcing each dog's good behavior and walking manners.
  • Walked animals outside for potty breaks 10 or more times per shift to avoid accidents in play areas and on bedding.
  • Adhered to all pet care plans, medication requirements and dietary restrictions while providing care.
  • Supported animal health by keeping all areas clean, neat and properly sanitized.
  • Maintained clean and orderly play yards, kennels and cages.
  • Pitched in with laundry duties, including washing, drying and folding towels during busy periods, ensuring consistent workflow.
  • Walked animals outside for potty breaks numerous times per shift to avoid accidents in play areas and on bedding.
  • Walked all types of dogs varying different sizes at one time while enforcing each dog's good behavior and walking manners.
11/2016 - 11/2017Ice Cream ServerBanana Boat | Burton, MI
  • Provided information to customers regarding ice cream flavors, ingredients and nutritional information.
  • Memorized seasonal menu options and flavors to provide customers with updated information on new items and offerings.
  • Assisted management with inventory and ordering supplies to provide uninterrupted sales.
  • Served and scooped ice cream, following sizing specifications.
  • Handled cash and credit card transactions quickly and accurately.
  • Suggested new flavors and special offers to management based upon customer input.
  • Memorized menu items, identifying allergens to streamline service to customers.
  • Informed shift leaders or management of any obstacles or issues during each shift.
  • Used POS system expertise to complete sales transactions with accuracy and efficiency.
  • Cleaned and organized all areas, including utensil and napkins station and restroom facilities.
  • Upsold products to customers and made recommendations based on staff and customer experience.
  • Maintained cleanliness of showcase, lobby and patio area, remaining attentive to trash, tables and chairs.
  • Greeted guests pleasantly, discussing specialty flavors and answering allergen concerns.
  • Assembled and prepared ice cream-based drinks, following recipes to produce consistent products.
  • Cleaned counters, tables and fountain equipment thoroughly to keep sanitary, following quality checkpoints.
  • Processed telephone orders, reviewing and verifying all information for accuracy.
  • Restocked ice cream disposable supplies, glass serving dishes and utensils.
  • Created eye-appealing, delicious-tasting ice cream treats to keep customers coming back.
  • Leveraged product knowledge to make recommendations for indecisive customers.
Education and Training
06/2019High School Diploma
Swartz Creek High School | Swartz Creek, MI
Business
Los Angeles Pierce College | Woodland Hills, CA
Certifications
  • First Aid/CPR
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Starbucks
  • Wendy's
  • Pet Ritz
  • Banana Boat

School Attended

  • Swartz Creek High School
  • Los Angeles Pierce College

Job Titles Held:

  • Barista
  • Cashier
  • Pet Caretaker
  • Ice Cream Server

Degrees

  • 06/2019 High School Diploma
    Business

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