Barista Resume Example Starbucks - Woodland Hills, California

BARISTA

Summary

I am a highly out-going hard worker. Very detail-oriented as well, the little things matter a lot to me. Creativity is my escape, I find joy in learning new things and being good at it. Talking to people is another thing that I enjoy to do so people tend to call me a great conversationalist. I am also very adaptable, any situation you put me in it will not take long for me to get comfortable and familiar.

Skills

Safe food handling practices
Handling credit transactions
Coffee expertise
Up-selling
Product displays
Tea expertise
Engaging personality
Customer service
Calm under pressure
Speedy and efficient

Cooperative team player
Strong leadership capability
Solid problem solver
Time management
Multitasking
Active listener
Food preparation
Inventory management
Cash register operation

Experience

09/2019 - CurrentBaristaStarbucks | Woodland Hills, CA

Created hand-crafted beverages based upon customer preferences, resulting in an increase in sales.
Protected store assets and facilities by complying with company policies and procedures.
Cleaned and sanitized work areas, utensils and equipment.
Designed and printed menus, recipes and promotions and offers.
Enthusiastically engaged customers during busy periods to keep mood light and fun.
Developed knowledge of teas, including growing practices and flavor profiles.
Described menu items to customers and suggested products based on stated preferences.
Restocked counter and customer areas to maintain adequate items levels for expected needs.
Maintained highest standards of conduct and service to support company reputation.
Managed morning rush of over hundreds customers daily with efficient, levelheaded customer service.
Rearranged merchandise in innovative and eye-catching displays.
Received and accurately processed customer payments.
Greeted guests with pleasant smile and superior customer service.
Maintained clean and organized workspace, enabling coworkers to locate resources and product.
Operated cash register, collected payments and provided accurate change.
Merchandised display cases and diligently promoted prepared foods to drive business revenue.
Educated customers on beverage menu items and provided samples of daily brews.
Developed creative and appealing latte art techniques and instructed coworkers in method.
Gave details on coffee blends and preparation descriptions to customers.
Listened to customer desires and needs to recommend optimal products.
Protected customers by regularly cleaning and sanitizing work areas and equipment.
Supported store manager with recruiting, interviewing and hiring baristas.
Brewed batches of coffee per, keeping watchful eye on levels to avoid empty machines during peak shop hours.
Prepared many drinks per shift with high accuracy and consistently strong customer satisfaction.
Greet customers daily, answered questions and recommended drinks and pastries.
Maintained calm demeanor during high-volume periods and special events.
Monitored cafe for seating availability, safety and wellbeing of guests.
Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
Ordered, received and stocked supplies and retail products.

10/2018 - 06/2019CashierWendy's | Swartz Creek, MI

Scanned customer purchases, supporting transactions to streamline sales process.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Operated cash register, collected payments and provided accurate change.
Helped customers find specific products, answered questions and offered product advice.
Welcomed customers, offering assistance to help find necessary store items.
Resolved issues with cash registers, card scanners and printers.

01/2016 - 02/2018Pet CaretakerPet Ritz | Brighton, MI

Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems.
Ordered, received, unloaded and stored feed and supplies for animals under care.
Met with pet owners, explained lodging, grooming and daily care services and cross-sold specialty products like bows, ribbons, pet toys and treats.
Unloaded and organized supplies and product inventory to maximize team efficiency.
Refilled shampoo bottles, sanitized clippers, combs and brushes and placed clean towels at each station following shift completion.
Assisted grooming staff with nail clipping, fur blow drying and combing out matted fur during high-volume periods, including holidays.
Offered every owner exceptional customer service and support, as well as top-notch care to each animal.
Kept dogs safe by remaining alert to environmental conditions such as snowy, muggy and rainy weather.
Walked over 100 dogs of varying sizes at one time while enforcing each dog's good behavior and walking manners.
Walked animals outside for potty breaks 10 or more times per shift to avoid accidents in play areas and on bedding.
Adhered to all pet care plans, medication requirements and dietary restrictions while providing care.
Supported animal health by keeping all areas clean, neat and properly sanitized.
Maintained clean and orderly play yards, kennels and cages.
Pitched in with laundry duties, including washing, drying and folding towels during busy periods, ensuring consistent workflow.
Walked animals outside for potty breaks numerous times per shift to avoid accidents in play areas and on bedding.
Walked all types of dogs varying different sizes at one time while enforcing each dog's good behavior and walking manners.

11/2016 - 11/2017Ice Cream ServerBanana Boat | Burton, MI

Provided information to customers regarding ice cream flavors, ingredients and nutritional information.
Memorized seasonal menu options and flavors to provide customers with updated information on new items and offerings.
Assisted management with inventory and ordering supplies to provide uninterrupted sales.
Served and scooped ice cream, following sizing specifications.
Handled cash and credit card transactions quickly and accurately.
Suggested new flavors and special offers to management based upon customer input.
Memorized menu items, identifying allergens to streamline service to customers.
Informed shift leaders or management of any obstacles or issues during each shift.
Used POS system expertise to complete sales transactions with accuracy and efficiency.
Cleaned and organized all areas, including utensil and napkins station and restroom facilities.
Upsold products to customers and made recommendations based on staff and customer experience.
Maintained cleanliness of showcase, lobby and patio area, remaining attentive to trash, tables and chairs.
Greeted guests pleasantly, discussing specialty flavors and answering allergen concerns.
Assembled and prepared ice cream-based drinks, following recipes to produce consistent products.
Cleaned counters, tables and fountain equipment thoroughly to keep sanitary, following quality checkpoints.
Processed telephone orders, reviewing and verifying all information for accuracy.
Restocked ice cream disposable supplies, glass serving dishes and utensils.
Created eye-appealing, delicious-tasting ice cream treats to keep customers coming back.
Leveraged product knowledge to make recommendations for indecisive customers.

Education and Training

06/2019High School Diploma
Swartz Creek High School | Swartz Creek, MI

Business
Los Angeles Pierce College | Woodland Hills, CA

Certifications

First Aid/CPR

Resume Overview

Companies Worked For:

Starbucks
Wendy's
Pet Ritz
Banana Boat

School Attended

Swartz Creek High School
Los Angeles Pierce College

Job Titles Held:

Barista
Cashier
Pet Caretaker
Ice Cream Server

Degrees

06/2019 High School Diploma
Business

Barista Resume Example

Resume Score: 80%

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