SEARCH

Barista Resume Example

Love this resume?Build Your Own Now
BARISTA
Professional Summary

Experienced and versatile customer service representative with over 4+ years of experience in customer satisfaction. Excellent reputation for resolving problems and improving customer satisfaction.

Skills
  • Beverage preparation
  • Menu Memorization
  • Exceptional Customer Service
  • Conflict Resolution
  • Adaptive and Creative
  • Excellent Memory
  • Friendly and outgoing
  • New hire training
Work History
August 2020-CurrentBarista | Company Name | City, State
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Maintained supply levels in counter and customer areas to meet typical demands.
  • Prioritized drink requests while managing interruptions.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Cultivated ability to recall customers' names and address each by name.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Engendered customer loyalty by remembering personal preferences and allergy information.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Assisted employees and customers with safety and health requirements related to COVID-19.
  • Acquired knowledge and stayed up to date on best practices for slowing spread of COVID-19.
  • Provided health screenings and enforced social distancing, masking, and other policies related to COVID-19.
January 2019-January 2020Server | Company Name | City, State
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Greeted and maintained relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
  • Supported needs of 100+ customers per shift- attended to specific needs of countless customers daily for the restaurant with social relevancy and intentionality
November 2017-June 2018Security Officer | Company Name | City, State
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Identified violators and escorted departing personnel to guard against theft of property.
  • Permitted entry with escort for approved persons into secure locations.
  • Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Collaborated with area law enforcement and federal investigators to support safe fugitive apprehensions and coordinate investigations.
  • Warned offenders about rule infractions and violations and verbally evicted violators from premises.
  • Reported suspicious activities and persons to law enforcement.
May 2017-August 2017Retail Sales Consultant | Company Name | City, State
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
Education
No Degree: BusinessNorth Central University, City, State
No Degree: International BusinessSoutheastern University, City, State
April 2019CERTIFICATE : TESOLOPEN INTERNATIONAL ACADEMY ,
May 2017High School DiplomaMenominee High School,
Voluntering

Volunteered in church(Lakeside Assembly of God) as a nursery director/leader, Sunday school teacher, VBS(Vacation Bible School) team leader, Girls club leader, helped with sound booth and on the worship team. I have volunteered with Akina Kids(Minneapolis, MN) and the local animal shelter(Michigan). I have also gone on a mission trip to Romania to work with sexually exploited and vulnerable women and children. I also spent three months in Paris, France with YWAM Paris Connect to learn more about how to help others in a sustainable way. My team was specifically focused on working with women who have been sexually exploited and harmed by the sex trade industry. We were preparing to backpack Europe for another three months to continuing working with anti trafficking organizations and also learning how to prevent human trafficking and how to help those affected by it before the corona virus unfortunately sent us back to the United States. Lastly I volunteered with Red Tent in Lakeland, FL. I was tasked with designing social media posts, maintaining social media presence and raising funds.

Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

89Good
Resume Strength
  • Completeness
  • Word choice
  • Measurable results

Resume Overview

School Attended

  • North Central University
  • Southeastern University
  • OPEN INTERNATIONAL ACADEMY
  • Menominee High School

Job Titles Held:

  • Barista
  • Server
  • Security Officer
  • Retail Sales Consultant

Degrees

  • No Degree : Business
    No Degree : International Business
    CERTIFICATE : TESOL
    High School Diploma

Similar Resumes

View All
Barista-resume-sample

Barista

Valrico, Florida