barista resume example with 3+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary
High-energy restaurant professional with strong money management and food handling abilities. Knowledgeable about drink preparations and skilled at keeping areas clean and well-stocked. Dedicated to maximizing customer satisfaction and brand loyalty by delivering knowledgeable and fast service.
Talented Barista with a robust history of excellent customer service in large coffee shops. Accustomed to taking orders with a smile and making delicious specialty drinks for satisfied customers.
Skills
Product displays
Safe food handling practices
Up-selling
Handling credit transactions
Teamwork and collaboration
Cooperative team player
Speedy and efficient
Strong leadership capability
Experience
03/2019 to 02/2020
BaristaCompass Group Usa Inc – Elk Grove Village, IL,
Prepared more than [Number] drinks per shift with high accuracy and consistently strong customer satisfaction.
Merchandised display cases and diligently promoted prepared foods to drive business revenue.
Memorized official and off-menu preparations to serve all customer beverage desires.
Monitored cafe for seating availability, safety and well being of guests.
Ordered, received and stocked supplies and retail products.
Decreased food and utensil waste by [Number]% through [Action].
Increased sales by [Number]% by arranging merchandise in innovative and eye-catching displays.
Designed and printed menus, recipes and promotions and offers.
Enthusiastically engaged customers during busy periods to keep mood light and fun.
Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
01/2018 to 10/2019
Cashier Jamul Casino – Jamul, CA,
Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
Resolved customer problems by investigating issues, answering questions and building rapport.
Supervised store opening and closing procedures, which included counting cash drawers and making bank deposits.
Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
Achieved sales goals and business objectives by motivating staff and promoting [Product or Service].
Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.
Motivated higher sales through incentives, reward-based programs and positive reinforcement of good sales practices.
Taught junior employees how to meet operational and sales goals with proactive strategies.
Boosted profitability [Number]% and customer satisfaction ratings [Number]% through [Action] and [Action].
Contributed to positive, organized store appearance through [Action] and [Action].
Boosted store profit into regional top [Number]% through sales, service and loss prevention incentives.
Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
02/2017 to 11/2018
Bakery WorkerCompass Group Usa Inc – Lakeland, FL,
Loaded and unloaded machinery efficiently to meet productivity targets.
Learned [Task] and [Task] to support office needs.
Performed site evaluations, customer surveys and team audits.
Improved operations by working with team members and customers to find workable solutions.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Answered [Number] calls per [Timeframe] to answer customer questions.
Attended departmental meetings, providing feedback to enhance future performance.
Achieved cost-savings by developing functional solutions to [Type] problems.
Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
Completed [Type] project resulting in [Result].
12/2016 to 04/2017
BaristaBishops Coffee And Tea – City, STATE,
Prepared more than [Number] drinks per shift with high accuracy and consistently strong customer satisfaction.
Restocked counter and customer areas to maintain adequate items levels for expected needs.
Redesigned coffee menu for improved readability.
Developed [Number] new recipes and adhered to recipe and presentation standards for specialty coffee drinks.
Managed morning rush of over [Number] customers daily with efficient, levelheaded customer service.
Maintained highest standards of conduct and service to support company reputation.
Weighed, ground and packed coffee per customer orders.
Maintained calm demeanor during high-volume periods and special events.
Provided customers with product details such as coffee blends and preparation descriptions.
Educated customers on beverage menu items and provided samples of daily brews.
Education and Training
Expected in 05/2019 to to
High School Diploma: Maynard H. Jackson- Jr. High School - Atlanta, GA GPA: Status -
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