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Barista Resume Example

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BARISTA
Summary

I am a personable and goal-focused entrepreneur and team player who enjoys engaging with people from all walks of life. I like to be challenged and to engage in problem-solving. I am reliable and punctual and am considerate of others' time. I consistently deliver exemplary customer service and build trusting relationships with customers as well as fellow employees. I pride myself in having a positive attitude coupled with the ability to remain calm and composed in busy work settings. I bring energy and discipline to my work and always give 100% to my job.

Experience
12/2017 - CurrentStarbucks - BaristaPittsburgh, PA
  • Memorized official and off-menu preparations to serve all customer beverage desires.
  • Protected customers by regularly cleaning and sanitizing work areas and equipment.
  • Prepared more than 30 drinks per shift with high accuracy and consistently strong customer satisfaction.
  • Merchandised display cases and diligently promoted prepared foods to drive business revenue.
  • Restocked counter and customer areas to maintain adequate items levels for expected needs.
  • Listened to customer desires and needs to recommend optimal products.
  • Greeted guests with pleasant smile and superior customer service.
  • Described menu items to customers and suggested products based on stated preferences.
  • Maintained highest standards of conduct and service to support company reputation.
  • Enthusiastically engaged customers during busy periods to keep mood light and fun.
  • Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
  • Received and accurately processed customer payments.
11/2017 - 08/2018General Nutrition Centers Inc. - Sales AssociateMcMurray, PA
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Assisted customers by finding needed nutrition items and checking inventory for items at other locations.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Educated customers on product and service offerings.
  • Recommended merchandise to customers based on needs and preferences.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
06/2017 - 11/2017Fresh From The Farm Juices - Juice BaristaMcMurray, PA
  • Memorized official and off-menu preparations to serve all customer beverage desires.
  • Listened to customer desires and needs to recommend optimal products.
  • Protected customers by regularly cleaning and sanitizing work areas and equipment.
  • Enthusiastically engaged customers during busy periods to keep mood light and fun.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Delivered juices and meals to customer locations.
  • Earned reputation for good attendance and hard work.
  • Recognized by management for providingexceptional customer service.
  • Developed new vegan recipes that were integrated into the menu.
  • Organized special events to promote business and community wellness.
01/2015 - 06/2017Hannah's Helping Hands - Business Owner/OperatorEighty Four, PA
  • Created and ran my own small business.
  • Built trust with customers.
  • Provided house-sitting, pet-sitting, babysitting, dog-walking, gardening, and landscaping services.
  • Identified client business and operational needs and introduced services to provide solutions.
  • Implemented effective customer service procedures to encourage positive feedback.
  • Engaged professionally with customers to build rapport and nurture relationships.
Skills
  • Punctuality and time management
  • Leadership
  • Great customer service
  • Motivated and focused on tasks
  • Cooperative team player
  • Speedy and efficient
  • Engaging personality
  • Professional and mature
  • Intelligent and creative
Education and Training
Expected in 05/2022Washington And Jefferson CollegeWashington, PABachelor of Arts: International Studies
06/2016PA Cyber Charter SchoolMidland, PAHigh School Diploma
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Resume Overview

Companies Worked For:

  • Starbucks
  • General Nutrition Centers Inc.
  • Fresh From The Farm Juices
  • Hannah's Helping Hands

School Attended

  • Washington And Jefferson College
  • PA Cyber Charter School

Job Titles Held:

  • Barista
  • Sales Associate
  • Juice Barista
  • Business Owner/Operator

Degrees

  • Bachelor of Arts : International Studies
    High School Diploma

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