LiveCareer-Resume
JC J S S JS J S S JS J S S JS J S S JS J S S JS J S S JS
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Efficient Barista dedicated to making specialty coffee and tea drinks, creating attractive product displays and contributing to safe and welcoming cafe environment. Diligent cashier with detail-orientation and efficiency in processing large volumes of money on daily basis. Calm multitasker with unique ability to manage numerous orders simultaneously and without error. Experienced service professional with 1 year of experience in regional coffee chains. Expertise includes specialized drink recipes and smoothie-making. Consistently contributes to team dedicated to quality coffee and customer satisfaction. Dependable Collections Specialist successful at meeting high productivity, quality and performance standards. Efficient and competent professional.

Skills
  • Food preparation and safety
  • Coffee machinery
  • Exceptional customer service
  • Menu memorization
  • Ordering procedures
  • Sandwich preparation
  • Smoothie making
  • Beverage preparation
  • Strong communication skills
  • Food preparation
  • Hospitality service expertise
  • Friendly and outgoing
  • Regulatory Compliance
  • Adaptive and creative
  • Flexible schedule
  • Self motivated
  • Computer proficient
  • Excellent memory
  • Cash Handling
  • Opening and closing duties
  • Quick learner
  • Performance improvement
  • Point of sale knowledge
Work History
12/2019 to 03/2020 Barista Grand Beach Hotel | Bay Harbor Islands, FL,
  • I take orders and make drinks for customers.
  • I stock and clean around the stand.
  • Work with all sorts of people and communicate with all sorts of people.
  • Learned every menu preparation and numerous off-label drinks to meet all customer needs.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas every 6 hours.
  • Maintained supply levels in counter and customer areas to meet typical demands.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Engendered customer loyalty by remembering personal preferences and allergy information.
  • Prioritized drink requests while managing interruptions.
  • Educated coworkers and customers about new products.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Prepared coffee, cleaned dining areas, opened register and carried out other opening duties.
08/2019 to 11/2019 Debt Collector Revenue Group | Columbus, OH,
  • Used all sorts of computer software and learned to dial out on a computer.
  • Set up drafts and processed immediate payments after conducting thorough research and analysis of account.
  • Worked in call center environment handling manual and automatically dialed outbound calls.
  • Achieved performance goals on consistent basis.
  • Maintained high volume of calls to meet demands of busy group.
  • Monitored accounts for compliance with established payment plans and flagged those in violation.
  • Delivered exceptional customer service on all calls while maintaining calm and professional demeanor in challenging circumstances.
  • Used skip tracing and other techniques to locate debtors.
  • Used scripted conversation prompts to convey current account information and obtain payments.
  • Handled high volume of in-bound calls pertaining to reconciliation of delinquent accounts.
  • Prevented impending loss and increased profitability by enforcing scheduled collection campaigns, consistently achieving targeted recovery rate.
  • Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
02/2019 to 03/2019 Sandwich Maker Riddle Village | Upper Providence, PA,
  • Organized work areas to foster efficiency and model exceptional kitchen etiquette.
  • Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
  • Communicated menu item information and offered suggestions to promote featured products.
  • Consistently met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
  • Promoted customer loyalty by efficiently handling food and service complaints.
  • Checked completed orders for accuracy and bagged meals for easy carrying.
  • Assisted customers in choosing menu items by providing food complementing information.
  • Provided product information and menu item explanation in consideration of dietary restrictions.
  • Efficiently prepared sandwiches and other menu items for guests.
  • Protected customers by washing and sanitizing dishes, glassware and silverware after each use.
  • Cleaned food preparation areas, tools and equipment.
  • Operated manual and electric appliances to peel, slice and trim food.
  • Assisted guests, including offering personable greetings and taking orders.
  • Maintained effective supply levels by counting, monitoring and reordering food stock and dry goods.
  • Maintained clean, sanitized and well-organized food preparation zones.
  • Processed payments and counted change to complete transactions.
  • Executed sandwich artistry duties with very low occurrence of errors.
  • Performed shift change tasks each day to keep store efficient and neat.
Education
Expected in 06/2019 to to High School Diploma | Burlington Edison High School, Burlington, WA, GPA:
Status -
Accomplishments
  • Redesigned coffee menu for improved readability.
  • Memorized ingredients and recipes for 6 specialty drinks.
  • Consistently received a 100% rate of customer satisfaction.
Certifications
  • ServSafe Food Handler

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Burlington Edison High School

Job Titles Held:

  • Barista
  • Debt Collector
  • Sandwich Maker

Degrees

  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: