Barista resume example with 3+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
High-energy restaurant professional with strong money management and food handling abilities. Knowledgeable about drink preparations and skilled at keeping areas clean and well-stocked. Dedicated to maximizing customer satisfaction and brand loyalty by delivering knowledgeable and fast service. Personable and enjoys engaging with people from all walks of life. Knowledgeable in all types of brews and concoctions. Consistently delivers exemplary customer service. Positive attitude coupled with ability to remain calm and composed in busy work settings. Five-year veteran Barista with wide range of coffee knowledge and background in retail management. Owner of ample Leadership and employee training experience. Ready to lead cohesive and efficient service teams.
Skills
Coffee expertise
Safe food handling practices
Up-selling
Product displays
Handling credit transactions
Espresso machine operation
POS system operation
Food preparation
Multitasking
Speedy and efficient
Cooperative team player
Calm under pressure
Strong leadership capability
Solid problem solver
Engaging personality
Cash register operation
Experience
11/2019 to CurrentBaristaHudson's Bay Company | San Francisco, CA,
Operated cash register, collected payments and provided accurate change.
Described menu items to customers and suggested products based on stated preferences.
Prepared numerous varieties of hot and iced drinks with high accuracy and consistently strong customer satisfaction.
Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
Protected customers by regularly cleaning and sanitizing work areas and equipment.
Enthusiastically engaged customers during busy periods to keep mood light and fun.
Cleaned and sanitized work areas, utensils and equipment.
Restocked counter and customer areas to maintain adequate items levels for expected needs.
Maintained calm demeanor during high-volume periods and special events.
Listened to customer desires and needs to recommend optimal products.
Received and accurately processed customer payments.
Memorized official and off-menu preparations to serve all customer beverage desires.
Maintained highest standards of conduct and service to support company reputation.
Greeted guests with pleasant smile and superior customer service.
Maintained clean and organized workspace, enabling coworkers to locate resources and product.
08/2019 to CurrentGraduate Teaching AssistantMetropolitan State University Of Denver | Denver, CO,
Adhered to university requirements for student assignments, testing and grading of work.
Utilized email, phone and in-person meetings to answer questions and mentor struggling students.
Tracked class and student metrics including attendance, projects, labs and reports.
Taught two classes of 30 students in Introduction to Anthropology.
10/2018 to 10/2019BaristaHudson's Bay Company | Sarasota, FL,
Operated cash register, collected payments and provided accurate change.
Described menu items to customers and suggested products based on stated preferences.
Prepared numerous varieties of hot and iced drinks with high accuracy and consistently strong customer satisfaction.
Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
Protected customers by regularly cleaning and sanitizing work areas and equipment.
Enthusiastically engaged customers during busy periods to keep mood light and fun.
Cleaned and sanitized work areas, utensils and equipment.
Educated customers on beverage menu items and provided samples of daily brews.
Restocked counter and customer areas to maintain adequate items levels for expected needs.
Maintained calm demeanor during high-volume periods and special events.
Listened to customer desires and needs to recommend optimal products.
Received and accurately processed customer payments.
Memorized official and off-menu preparations to serve all customer beverage desires.
08/2016 to 12/2017Team Lead, BaristaCarpe Cafe | City, STATE,
Described menu items to customers and suggested products based on stated preferences.
Fostered positive employee relationships through effective communication, training and development coaching.
Operated cash register, collected payments and provided accurate change.
Prepared numerous varieties of hot and iced drinks with high accuracy and consistently strong customer satisfaction.
Delegated daily tasks to team members to optimize group productivity.
Greeted guests with pleasant smile and superior customer service.
Maintained highest standards of conduct and service to support company reputation.
Assessed, motivated and empowered team members to work to build customer satisfaction and loyalty, to support retention and growth.
Enforced adherence to company policies, answered coworkers' questions and trained new personnel.
Education and Training
Expected in 08/2019Bachelor of Science | Criminal Justice AdministrationMiddle Tennessee State University, Murfreesboro, TNGPA:
Expected in 12/2021Master of Arts | AnthropologyUniversity Of Southern Mississippi, Hattiesburg, MSGPA:
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