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Banquet Server Resume Example

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BANQUET SERVER
Education
Expected in 05/2021Christian Brothers College High School, St Louis, MOHigh School Diploma:
  • Officer of National Honors Society
  • Member of Billiken Beams
  • Member of Model U.N.
  • Taken 10+ Honors Courses
  • Taken (Am Taking) 2 A.P. Classes
  • 4.1 GPA
  • Continuing education in Business Administration with a International Business and Supply Chain & Analytics emphasis, International Relations, and Spanish
  • Involved in a seminar class, Cadet Business Capstone, a capstone class that gives an understanding of and appreciation for entrepreneurship and its role in a free enterprise system. Through individual and team activities and a year-long project, I have made connections between management and business success while operating a real-world business our own CBC Cadet Store.
  • Over 10+ years of a private school education, achieving 1st Honors in Grades 6-12 for both semesters.
  • Awarded Following Scholarships at UMSL:
  • Diversity Scholarship (Hispanic Latino Background)
  • University Scholarship (25 on ACT)
  • UMSL Bound Scholarship (Taking Advanced Credit Program (ACP) classes such as Spanish III, A.P. Spanish V, Honors Human Anatomy, Honors American Government & Politics)
  • Pierre Laclede Honors College Scholarship (Enrollment in the Honors College)
  • Proficient and have excelled in Business Technology classes
Professional Summary

Friendly and organized. Customer-oriented and driven with experience in various fields. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with guests. Hard-working, high energy server with passion for ensuring customer satisfaction. Known for great reliability, communication and attention to detail. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Well-qualified and proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating documentation and handling payments. Proactive with expertise delivering support services and resolving customer complaints. Trained in Microsoft productivity and techniques. Have brought exceptional abilities in competitor analysis, business intelligence development and trend assessment. Successful at promotion of company advancements and boosting customer analysis. Rational, critical-thinking experience in enhancing operations for organizations through information systems solutions. Proven track record of transforming specific business goals related to growth and efficiency improvements into new system designs. Knowledgeable and aspiring innovator. Highly-skilled and well-versed in setting up hardware and software components for users. Special skill in optimizing systems to address dynamic needs, improve collaboration and strengthen security. Experience with top-notch implementation and project management abilities. Highly organized, methodical and skilled at overseeing daily milestones across high-performance teams. Well-versed in strategic planning and deployment. Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies. I have learned these skills by taking seminar or capstone classes and by taking initiative and learning these skills from my instructors.

Skills
  • Guest Relations Management
  • Service Prioritization
  • Customer needs anticipation and conflict mitigation
  • Performance improvement
  • Physical coordination
  • Spanish Language profiency
  • Item promotion
  • Creative problem solving
  • Technical Support
  • Professional telephone demeanor
  • Strategic sales knowledge
  • Complaint resolution
  • Report preparation
  • Good listening skills
  • Staff education and training
  • Recordkeeping strengths
  • Sales proficiency
  • Product and service knowledge
  • Strategic Decision-Making
  • Results-driven
  • Policy and Procedure Adherence
  • Program Development and Management
  • Scheduling
  • Teamwork
  • Lesson Planning
  • Mediation
  • Outstanding Communication and Interpersonal Skills
  • Group Supervision and Management
  • Conflict Resolution and Mediation
Work History
03/2019 - CurrentBanquet Server | Old Hickory Golf Club - City of Saint Peters, MO
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
  • Maintained event cleanliness during service by promptly clearing dishes after each course.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Adapted service based on customer requests and kitchen readiness.
  • Delivered catered food and supplies to facility for on-time set-up.
  • Served appetizers, entrees and refilled beverages for events up to 300 guests.
  • Presented food and beverages on buffet tables and drink stations to meet contract specifications and level of event formality.
  • Checked on tables and drink needs while refilling water glasses and bringing supplies to customers.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Help coordinate events throughout 4 banquet spaces, including weddings, reunions and corporate meetings.
  • Smoothly circulated appetizer and drink trays around events, offering selections to guests.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Cleared dishes and glassware quickly following each course.
  • Maintained flexible work schedule including evenings, weekends and on-call to meet event needs.
  • Fostered enjoyable event atmosphere through friendly guest interactions
  • Arranged linens and table settings according to seating plan and event theme.
  • Executed synchronized meal service simultaneously serving multiple guests with speed and efficiency.
09/2017 - 01/2020Alumni Relations Assistant | Chirstian Brothers College High School - Saint Louis, MO, MO
  • Engaged in professional networking to maintain strong relationships with communications and media professionals to drive partnerships and effective dissemination of mass communications.
  • Prepared for public relations presentations and plans by gathering information on business objectives, vision, brand strategy, competition and industry trends.
  • Grew revenue by planning and executing fundraising events.
  • Increased revenues and supported business goals by developing public relations strategies and campaigns.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Studied objectives, promotional policies or needs of organizations to develop public relations strategies influencing public opinion or promoting ideas.
05/2018 - 08/2019Camp Counselor | City Of Ellisville; Parks & Recreation - Ellisville, MO, MO
  • Instructed participants on activities' goals, procedures and safety considerations to promote beneficial outcomes for all campers.
  • Implemented recreational activities such as swimming and hiking to promote campers' physical health and encourage teamwork skills development.
  • Developed age-appropriate arts and crafts activities to encourage campers' artistic skills development and creative expression.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Followed established emergency procedures to enable best possible resolution of incidents.
  • Coordinated, implemented and evaluated program and related activities to promote beneficial camper outcomes.
  • Communicated with parents about campers' activities and reported concerns and suggestions to Camp Director.
  • Provided clear instruction to activity and program participants to deliver fun and safety.
  • Factored-in abilities, needs and interests of participants in development of events and programs.
06/2017 - 06/2019T.A.S.K. Camp Counselor | T.A.S.K. - Saint Louis, MO, MO
  • Instructed participants on activities' goals, procedures and safety considerations to promote beneficial outcomes for all campers.
  • Developed age-appropriate arts and crafts activities such as painting and drawing to encourage campers' artistic skills development and creative expression.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Followed established emergency procedures to enable best possible resolution of incidents.
  • Kept accurate records on participants' activity attendance, disciplinary actions and medication usage to improve camper documentation.
  • Implemented recreational activities such as soccer and basketball to promote campers' physical health and encourage teamwork skills development.
  • Coordinated and led science, theater and art activities for both small and large groups.
  • Planned and conducted community activities such as dancing and acting
  • Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
  • Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
  • Factored-in abilities, needs and interests of participants in development of events and programs.
  • Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
  • Provided clear instruction to activity and program participants to deliver fun and safety.
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Resume Overview

Companies Worked For:

  • Old Hickory Golf Club
  • Chirstian Brothers College High School
  • City Of Ellisville; Parks & Recreation
  • T.A.S.K.

School Attended

  • Christian Brothers College High School

Job Titles Held:

  • Banquet Server
  • Alumni Relations Assistant
  • Camp Counselor
  • T.A.S.K. Camp Counselor

Degrees

  • High School Diploma :

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