LiveCareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Diligent Banquet Server with distinguished history of maintaining satisfaction for over 100 guests at banquet events. Willing to take initiative for best-in-class service and assist with setup and takedown. Expert in customer services with dedication to reliability and friendliness.

Skills
  • Servers and storage
  • Food Handlers License and Alcohol Servers Certification
  • Proper storage understanding
  • Patient care standards
  • Merchandising skills
  • Operating hand trucks
  • Banking standards
  • Dining and cooking cleanup
Experience
Banquet Server and Breakfast Server , 04/2017 - 03/2020
Bridge Senior Living Scarborough, ME,

Educated guests on meals during banquet events, answering questions and bringing special orders.
Set up for events with up to 100

  • Greeted arriving guests and escorted each to assigned tables, took drink orders and answered questions about events.
  • Walked among tables and refilled water and beverage glasses or took orders for more drinks and food.
  • Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Calculated charges, issued table checks and collected payments from customers.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Collected dishes promptly after each course, cleared crumbs and glassware, and maintained customer satisfaction.
  • Prepared banquet room for next function by resetting room, cleaning surfaces and replenishing supplies.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Served average of 20 patrons daily at sit down restaurant with exceptional service.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Carried appetizer and drink trays around banquet events, maneuvering around guests and furniture without spilling.
  • Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties of 100 to 200.
  • Collaborated with kitchen staff to maintain efficiency in food delivery, adapting service based on customer requests and kitchen readiness.
  • Verified food tray contents and transported each from kitchen to banquet hall.
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
  • Prepared banquet rooms for use, adjusting lights, sound volumes and room temperature to provide comfortable experiences for guests.
  • Partnered with team members to efficiently serve food and beverages.
  • Set up for events with up to 100 attendees, preparing serving and appetizer trays and setting tables.
  • Updated repeat customers on menu changes and updates to maintain quality service relationships.
  • Attendees, preparing serving and appetizer trays and setting tables.
  • Set up for events with up to 100 attendees, preparing serving and appetizer trays and setting tables.
Sno Cafe Lead Cashier, 10/2008 - 09/2016
Adia Lutz, FL,
  • Handled all delegated tasks, including counting tips at the end of the night .
  • Improved customer satisfaction by finding creative solutions to problems.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Earned reputation for good attendance and hard work.
  • Delivered their meals to their tables to customer locations.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Caregiver , 01/2002 - 10/2008
Red Oak Retirement City, STATE,
  • Monitored clients' progress to report necessary changes.
  • Maintained patient hygiene by giving bedpans, urinals, baths and shaves.
  • Assisted elderly clients with personal hygiene and other daily activities, including bathing, dressing and incontinence care.
  • Assisted disabled individuals to foster independence while still closely monitoring safety at all times.
  • Developed strong and trusting rapport with each patient to facilitate best possible care and assistance.
  • Maintained strong knowledge of medications and medical terminology through continued education and seminars.
  • Assisted patients with transitioning between beds, wheelchairs and automobiles, providing consistent and safe mobility support.
  • Organized and administered medications on clear schedules to help alleviate symptoms and optimize quality of life.
  • Pleasantly greeted patients and families and displayed enthusiastic, compassionate attitude, effectively establishing long-term professional relationships.
  • Worked to improve patient outlook and daily living through compassionate care.
  • Observed patient vital signs and medication reactions, reporting any health concerns or behavioral changes.
Night Stocker, 12/1998 - 09/2001
Target City, STATE,

Replenished inventory with focus on addressing customer needs.

  • Assisted customers based on currently available product, promotional and policy information.
  • Prepared products for sales floor by adding tags and readying pallets or restocking.
  • Reviewed current planograms and end cap placements to properly merchandise items.
  • Verified invoices against delivered merchandise to check shipment accuracy.
  • Bent, lifted, opened, and moved general products weighing up to 75 pounds.
  • Maintained clear aisles during restocking to avoid hazards and promote guest convenience.
  • Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
  • Used pallet jack equipment to pull items from stock and add to store shelves and bins.
  • Explained store policies to customers during checkout, which resulted in fewer complaints to customer service desk.
  • Assessed floor displays to determine which merchandise required restocking.
Education and Training
High School Diploma: , Expected in 06/1997
-
Tro Rivers High School - Norrh Bend , WA
GPA:

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Resume Overview

School Attended

  • Tro Rivers High School

Job Titles Held:

  • Banquet Server and Breakfast Server
  • Sno Cafe Lead Cashier
  • Caregiver
  • Night Stocker

Degrees

  • High School Diploma

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