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banquet server and breakfast server resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Diligent Banquet Server with distinguished history of maintaining satisfaction for over 100 guests at banquet events. Willing to take initiative for best-in-class service and assist with setup and takedown. Expert in customer services with dedication to reliability and friendliness.

Skills
  • Servers and storage
  • Food Handlers License and Alcohol Servers Certification
  • Proper storage understanding
  • Patient care standards
  • Merchandising skills
  • Operating hand trucks
  • Banking standards
  • Dining and cooking cleanup
Experience
04/2017 to 03/2020
Banquet Server and Breakfast Server Bridge Senior Living Scarborough, ME,

Educated guests on meals during banquet events, answering questions and bringing special orders.
Set up for events with up to 100

  • Greeted arriving guests and escorted each to assigned tables, took drink orders and answered questions about events.
  • Walked among tables and refilled water and beverage glasses or took orders for more drinks and food.
  • Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Calculated charges, issued table checks and collected payments from customers.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Collected dishes promptly after each course, cleared crumbs and glassware, and maintained customer satisfaction.
  • Prepared banquet room for next function by resetting room, cleaning surfaces and replenishing supplies.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Served average of 20 patrons daily at sit down restaurant with exceptional service.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Carried appetizer and drink trays around banquet events, maneuvering around guests and furniture without spilling.
  • Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties of 100 to 200.
  • Collaborated with kitchen staff to maintain efficiency in food delivery, adapting service based on customer requests and kitchen readiness.
  • Verified food tray contents and transported each from kitchen to banquet hall.
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
  • Prepared banquet rooms for use, adjusting lights, sound volumes and room temperature to provide comfortable experiences for guests.
  • Partnered with team members to efficiently serve food and beverages.
  • Set up for events with up to 100 attendees, preparing serving and appetizer trays and setting tables.
  • Updated repeat customers on menu changes and updates to maintain quality service relationships.
  • Attendees, preparing serving and appetizer trays and setting tables.
  • Set up for events with up to 100 attendees, preparing serving and appetizer trays and setting tables.
10/2008 to 09/2016
Sno Cafe Lead Cashier Adia Lutz, FL,
  • Handled all delegated tasks, including counting tips at the end of the night .
  • Improved customer satisfaction by finding creative solutions to problems.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Earned reputation for good attendance and hard work.
  • Delivered their meals to their tables to customer locations.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
01/2002 to 10/2008
Caregiver Red Oak Retirement City, STATE,
  • Monitored clients' progress to report necessary changes.
  • Maintained patient hygiene by giving bedpans, urinals, baths and shaves.
  • Assisted elderly clients with personal hygiene and other daily activities, including bathing, dressing and incontinence care.
  • Assisted disabled individuals to foster independence while still closely monitoring safety at all times.
  • Developed strong and trusting rapport with each patient to facilitate best possible care and assistance.
  • Maintained strong knowledge of medications and medical terminology through continued education and seminars.
  • Assisted patients with transitioning between beds, wheelchairs and automobiles, providing consistent and safe mobility support.
  • Organized and administered medications on clear schedules to help alleviate symptoms and optimize quality of life.
  • Pleasantly greeted patients and families and displayed enthusiastic, compassionate attitude, effectively establishing long-term professional relationships.
  • Worked to improve patient outlook and daily living through compassionate care.
  • Observed patient vital signs and medication reactions, reporting any health concerns or behavioral changes.
12/1998 to 09/2001
Night Stocker Target City, STATE,

Replenished inventory with focus on addressing customer needs.

  • Assisted customers based on currently available product, promotional and policy information.
  • Prepared products for sales floor by adding tags and readying pallets or restocking.
  • Reviewed current planograms and end cap placements to properly merchandise items.
  • Verified invoices against delivered merchandise to check shipment accuracy.
  • Bent, lifted, opened, and moved general products weighing up to 75 pounds.
  • Maintained clear aisles during restocking to avoid hazards and promote guest convenience.
  • Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
  • Used pallet jack equipment to pull items from stock and add to store shelves and bins.
  • Explained store policies to customers during checkout, which resulted in fewer complaints to customer service desk.
  • Assessed floor displays to determine which merchandise required restocking.
Education and Training
Expected in 06/1997 to to
High School Diploma:
Tro Rivers High School - Norrh Bend , WA
GPA:

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Resume Overview

School Attended

  • Tro Rivers High School

Job Titles Held:

  • Banquet Server and Breakfast Server
  • Sno Cafe Lead Cashier
  • Caregiver
  • Night Stocker

Degrees

  • High School Diploma

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