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Banquet Server Resume Example

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BANQUET SERVER
Summary

Diligent Banquet Server with distinguished history of maintaining satisfaction for over 200 guests at all events. Willing to take initiative for best-in-class service and assist with setup and takedown. Expert in banquet services with dedication to reliability and friendliness.

Enthusiastic Banquet Server with years of experience in food service. Proficient in handling food according to health guidelines and transporting trays without error. Superior grooming standards and excellent customer service.

Goal-focused banquet server with 4 years of experience working in high-end, fine dining restaurant settings. Driven to go above and beyond to satisfy customers, improve operations and support team members. Dedicated to maximizing table turnover to take advantage of every sales opportunity without sacrificing service.

Reliable Banquet Server with aptitude for efficient and sanitary food transport. Exemplary workplace focus and physical coordination. Professional and friendly with patrons and co-workers alike.

Skills
  • Fine Dining Service
  • Food inspection
  • Buffet setup and takedown
  • Food safety understanding
  • Customer Service
  • Food Handlers License and Alcohol Servers Certification
  • Hors d'oeuvres service
  • Dining customer service
  • Conflict Resolution
  • Buffet assembly and take down
  • High-volume dining
  • Liquor, wine and food service
Experience
Company Name | City, StateBanquet Server06/2017 - 04/2021
  • Applied proactive and resourceful nature to create pleasant guest experiences.
  • Monitored customer movements and quickly cleared empty tables for future customers.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Improved operations by working with team members and customers to find workable solutions.
  • Contributed to development, planning and completion of project initiatives.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Collected dishes promptly after each course, cleared crumbs and glassware, and maintained customer satisfaction.
  • Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Greeted guests with friendliness and professionalism.
  • Supported serving staff in delivering accurate and well-presented food orders.
Company Name | City, StateHostess01/2021 - 03/2021
  • Managed daily card and cash transactions by maintaining payment records and investigating irregularities.
  • Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
  • Helped to plan and execute parties for more than [Number] guests, including coordinating menus and preparing tables.
  • Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Notified server after seating parties in section to facilitate prompt service.
  • Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Checked dining and serving areas every [Timeframe] to verify proper cleanliness and readiness for guests.
Company Name | City, StateFood Runner01/2016 - 07/2017
  • Delivered entrees to tables and made sure each guest received correct menu items.
  • Assisted servers with table settings and beverage refills during busy periods.
  • Responded quickly to customer concerns and inquiries and provided appropriate answers, escalating major issues to [Job Title] immediately.
  • Collected empty plates and glasses to minimize bussing requirements between customers.
  • Reset tables between guests, including refilling condiments and wiping down all surfaces.
  • Pitched in to help by washing dishes, glasses and cutlery when kitchen staff became overwhelmed.
  • Coached newly hired employees to train on restaurant's process flow and safety procedures, enabling workers to improve speed and accuracy.
  • Communicated with seated guests for outstanding customer service.
Education and Training
Island Coast High School | City, StateHigh School Diploma05/2017
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Resume Overview

School Attended

  • Island Coast High School

Job Titles Held:

  • Banquet Server
  • Hostess
  • Food Runner

Degrees

  • High School Diploma

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