Knowledgeable Baker with expertise in cakes, cookies and pastry. Team player with solid management and training experience. Adept maneuvering of kitchen area to maintain customer satisfaction levels.
Skills
Health and Safety Regulations Management
Food trend knowledge
Kitchen safety
Spoilage control
Opening and closing duties
Weights and measures
Maintaining sourdough starter
Food Preparation
Sanitation and cleanliness
Professional telephone manner
Calm under pressure
Time Management
Customer Service
Education and Training
Mildred Ellet Pittsfield, MAExpected in :Medical GPA:Status
Mildred ElleyPittsfield, MAExpected in 07/2009Bachelor of Medical Science:Medical AssistingGPA:Status
Experience
Beaumont HospitalsBaker
Saint Clair Shores, MI, 06/201910/2020
Inspected products for quality assurance before display.
Placed dough in pans, molds and sheets, monitoring products during baking and adjusting temperatures as needed.
Monitored cooking completion times for efficient use of ovens and other equipment.
Rolled, cut and shaped dough to form bread, rolls, cookies, cupcakes, pie crusts and other baked goods.
Followed code dating procedures and adhered to legal regulations governing product labeling and packaging.
Developed [Number] gluten-free pastry recipes, resulting in [Number] additions to permanent menu.
Measured, mixed and prepped raw materials according to company specifications and recipes.
Maintained safe and sanitary area by checking food products' temperature and freshness.
Harris Teeter, LlcBarista
Indian Trail, NC, 08/201805/2019
Addressed and resolved customer concerns by [Action] and [Action] to maintain brand loyalty.
Protected store assets and facilities by complying with company policies and procedures.
Educated customers on beverage menu items and provided samples of daily brews.
Passed [Number] inspections by following health, safety and sanitation guidelines.
Maintained clean and organized workspace, enabling coworkers to locate resources and product.
Resolved customer disputes with tact and professionalism.
Protected customers by regularly cleaning and sanitizing work areas and equipment.
Listened to customer desires and needs to recommend optimal products.
Maintained highest standards of conduct and service to support company reputation.
Merchandised display cases and diligently promoted prepared foods to drive business revenue.
Greeted guests with pleasant smile and superior customer service.
Cleaned and sanitized work areas, utensils and equipment.
Brewed approximately [Number] batches of coffee per [Timeframe], keeping watchful eye on levels to avoid empty machines during peak shop hours.
Operated cash register, collected payments and provided accurate change.
Checked temperatures of freezers, refrigerators and heating equipment on [Timeframe] basis.
Prepared more than [Number] drinks per shift with high accuracy and consistently strong customer satisfaction.
Described menu items to customers and suggested products based on stated preferences.
Restocked counter and customer areas to maintain adequate items levels for expected needs.
Maintained calm demeanor during high-volume periods and special events.
Gave details on coffee blends and preparation descriptions to customers.
Greeted over [Number] customers daily, answered questions and recommended drinks and pastries.
Enthusiastically engaged customers during busy periods to keep mood light and fun.
Weighed, ground and packed coffee per customer orders.
Managed morning rush of over [Number] customers daily with efficient, levelheaded customer service.
Ordered, received and stocked supplies and retail products.
Artis Senior LivingCook
Hatboro, PA, 02/201511/2018
Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
Maintained consistent quality and high accuracy when preparing identical dishes every day.
Set up and performed initial prep work for food items such as soups, sauces and salads.
Created approximately [Number] orders simultaneously during busy periods.
Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
Interacted effectively with waitstaff regarding special orders for customers, including those with food allergies and gluten intolerance.
Replenished food items from inventory and rotated ingredients to use oldest products first.
Weighed, measured and mixed ingredients, following recipes to produce quality dishes.
Developed new recipes based on knowledge of consumer tastes, ideal nutritional needs and budgetary considerations.
Collaborated with [Job title] to maintain timely food preparation goals.
Prepared and plated [Number]+ dishes per shift for busy $[Amount] annual revenue restaurant.
Prepared more than [Number] dishes per day in fast-paced [Type] environment while maintaining high customer satisfaction rate.
Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
Chopped, diced and sliced vegetables and fruit ahead of busy periods, including dinner rush.
Operated all bakery equipment, including ovens, proofers, fryers, sheeters, rounders, scales and mixers.
Grilled and deep fried various foods, including meats, potatoes and fish.
Enforced proper sanitation practices to prevent spoiling or contamination of foods.
Placed frequently used food such as [Type] and [Type] in proper storage containers and placed perishable items in refrigerator.
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