Highly organized and detail-oriented customer service, with more than 10 years experience,
Proficient cashier experienced in retail and restaurant environments. Motivated and professional with friendly demeanor and hard-working nature. Seeking to support high-volume operations with strong multi-tasking abilities and high energy.
Skills
Customer service-oriented
Accurate money handling
Excellent time management skills
Proficient in cash management
Quick learner
Reliability
Multi-tasking skill
Work History
Baker, 06/2016 to 01/2017 Compass Group Usa Inc – Saratoga Springs, NY,
Served bakery customers daily with professional and effective customer service.
Mixed, proofed, shaped and baked dough for baguettes, bagels and other breads.
Mixed icing and other toppings by reading recipes, scaling and measuring ingredients and operating mixer.
Set heat and humidity temperatures for proof box.
Effectively prepped, stored, rotated and stocked product.
Opened and closed bakery.
Filled out inventory and production sheets and informed head baker of stock levels.
Determined quantity of product to prep for next day’s operation by maintaining detailed production schedule.
Director of Housing Commission, 07/2001 to 09/2004 Savatree – Firestone, CO,
Established a QuickBooks accounting system to reflect accurate financial records.
Obtained low interest loans for low income families to provide repairs and updates for their homes, ex: new roof, windows electric.
conducted title searches of case property
prepared mortgage papers, and filed with county
prepared bid specification for contractors for each case job
Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Developed and maintained an internal client filing system.
prepared monthly, quarterly and yearly accounts reports
scheduled and conducted quarterly Housing Commitee meetings
Originated, reviewed, processed, closed and administered customer loan proposals.
Office Manager, 2001 to 09/2001 Vogelheim Lumber Company – City, STATE,
Prepared and distributed payroll for staff of 10-15
Oversaw daily office operations
Processed accounts receivable and accounts payable.
Managed and responded to all correspondence and inquiries from customers and vendors.
Generated invoices upon receipt of billing information and tracked collection progress.
Entered financial data into the company accounting database to be verified and reconciled.
Processed accounts payable for 10-15 employees.
Assisted on sales floor as needed to maintain service standards.
Resturant Manager, 01/1998 to 2001 The Buoy Restaurant – City, STATE,
Completed purchases using Point of Sale systems.
Greeted customers promptly.
Managed payroll for an organization of 15-30 personnel.
Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
Carefully interviewed, selected, trained and supervised staff.
Responsible for coordination of up to 18 servers in restaurant with capacity of 120
Completed liquor requisitions and supply lists
Managed guest checks, collected cash and processed credit cards
Verified cash drawer against the day’s receipts.
Resolved guest complaints quickly and efficiently.
Education
High School Diploma: , Expected in 1983 Plasanton High School - Plasanton, TX. 78054 GPA:
Associate of Applied Science: Accounting and Business Management , Expected in 2000 Alpena Community College - Alpena, MI. 49707 GPA:
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