Personable and dedicated Customer Service Representative with extensive experience in Multiple industry. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Driver store position capable of supporting delivery of parts to commercial customers. The role has the responsibility to deliver parts to our commercial customers and assist with task and inventory processes and fleet safety certified in the store.
• Safely deliver parts to customers as needed
• Pick and stage parts for customer orders
• Pick up returns and cores
• Drop off weekly / monthly sales flyer
• Daily collection of credit accounts
Sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system knowledge and basic part knowledge. The role has the basic ability to source from stores, hubs, pdq, and external suppliers. The role has in-depth knowledge of the store inventory and maintenance processes.
Provide excellent selling experience for DIY customer visits and phone calls. Achieve personal sales goal and help store achieve its sales goals. Provide DIY services including battery installation, testing, wiper installs, etc. Maintain store product and operational standards. Responsible for inventory processes including truck put away, shoot outs, cycle counts, Back stock, etc.
Transported vehicles from one location to another on the car lot. I took cars to detail, chip wizard, mechanic and body shop before placing them on sale lanes. Then on sale days I would locate more cars and put them on their spot and sometimes when needed would drive cars through sale for management
Skills and training obtained with 30 years of military experience include a wide range of supervisory and actual hands-on duties. These duties changed with rank and assignment during military career. Specialized training provided by the military was given in order to perform duties to required specifications. Job responsibilities performed while Active Duty and Army Reserves include the following:
Human Resource Assistant Duties:
Provide and render first line support to team members and managers on HR issues.
Prepared and conducted presentations, and facilitated training for up to 2,575 soldiers and civilian personnel.
Acted and served as a subject matter resource for HR policies and procedures and Federal Government Human Resources Standard Operating Procedures.
Led and oversaw leadership planning process, individual development plans, performance management, diversity and Affirmative Action Plans and leadership training and development.
Recruited qualified soldiers for specific areas of duty assignments.
Organized, maintained and reviewed personnel records. Prepared, updated, and coordinated requests for evaluations. Served as Family Support Coordinator, Served Equal Opportunity Representative.
Operations Non-Commissioned Officer (NCO) Supported operating objectives by performing a variety of administrative plans.
Trained soldiers and civilian personnel on specific job duties.
Organized scheduled reports to ensure all records are reflected accurately in computer systems.
Verified accuracy of data analysis and coordinated with direct Command.
Enhanced operating efficiencies by obtaining internal systems and procedures. Report directly to Command Officers.
Collaborated and communicated with supervisors and staff to ensure favorable relations to the day-to-day activities. Provide other administrative support duties as required.
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