- Montgomery Street, San Francisco, CA 94105
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Retired time to go back to work not active enough Was taking care of sick wife Daughter is doing it now wife is on the mend and doing very well-- Performed odd jobs and improvements around the house fishing trips and Volunteering when needed just do not feel active enough need to accomplish more and be more active Meet and greeting of clients,perform walk around of the vehicle for inspections of the tires ,glass,and body components, communicating with the clients with detailed explanation of recommended repairs and service,submit accurate information and documentation required to successfully obtain prior authorization and write up for repairs and service Dispatching to the appropriate technician or submitting repair order[s] to the dispatcher checking on recalls and technical service bulletins fallow up with clients on ongoing repairs fallowing thru and closing repair orders served as main lesion between customers and management resolving issues quickly and effeciently
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Crown Dodge – City, STATE,
- Meet and greeting of the clients, perform walk around of the vehicles including inspections of tires glass and body components.
- Communicating with the clients with detailed explanation of recommended repairs and services submit information and documentation when requires in order to successfully obtain prior authorization completely and accurately writing up repairs and services Dispatching to the appropriate service technician(s)0r submitting repair orders to the dispatcher Checking all recalls and technical service bulletins Follow up communications with clients for updates of on going repairs Assisting service manager and team members when needed Calling aftermarket insurance companies to obtain to obtain prior authorization for repairs requiring estimate revisions of repairs and services to be performed Following thru with the technicians in closing out of outstanding repair orders.
- Answered an average of25-50 calls per day by addressing customer inquiries, solving problems and providing service and product information.
- Described product to customers and accurately explained details and care of merchandise.
- Served as the main liaison between customers, management and sales team.
- Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Power Chrysler Dodge Jeep – City, STATE,
- Sold store to California Super Store December 2010 Perform customer client duties of meeting and greeting, perform walk around of the vehicle and inspection of tires glass and body components Achieving high csi scores and service sales volumes Notify clients of recommended repairs and services along with obtaining their authorization for work to be performed and resolving all issues.
- Answered an average of 15-30 calls per day by addressing customer inquiries, solving problems and providing service and mechanical product information.
- Greeted customers entering the service drive to ascertain what each customer wanted or needed.
- Described mechanical and routine services to customers and accurately explained details for repairs as needed Helped drive sales goals and achieve monthly quotas.
- Dedicated to continuously improving sales abilities and product knowledge.
Pasadena Toyota – City, STATE,
- Superior service skills and service sales Obtaining authorization for repairs in person or on the telephone Looking up recalls and technical service bulletins Verifying warrantees and service contracts Achieving high service sales volume with clients Developing estimates and writing repair orders.
- Answered an average of15-30 calls per day by addressing customer inquiries, solving problems and providing new product information.
- Greeted customers entering the store to ascertain what each customer wanted or needed.
- Described product to customers and accurately explained details and care of merchandise.
- Politely assisted customers in person and via telephone.
- Effectively communicated with and supported sales, marketing and administrative teams on a daily basis.
- Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
- Served as the main liaison between customers, management and sales team.
- Managed wide variety of customer service tasks to resolve customer issues quickly and efficiently.
- Built long-term customer relationships Dedicated to continuously improving sales abilities and product knowledge.
- Contacted customer to follow up on service and mechanical repairs, notified clients of special ordered parts arrival.
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