Assistant Athletics Director for Compliance Resume Example

Responsible for maintaining and developing relationships with institutions of higher education financial aid officials and university directors throughout Texas, New Mexico and Colorado. Provided exceptional customer service to existing clients while adding new institutions. Educated institutional financial aid staff on KeyBank Federal and Private Student Loans. Increased overall loan volume in the 3 state area by 7% in first year, by gaining institution's trust and being placed on preferred lender lists. Provides lending seminars to student groups and high school seniors and others as opportunities allowed.

Responsible for developing and managing relationships with institutions of higher education and student loan lenders within West Texas, Oklahoma, and New Mexico. Established Brazos Higher Education as one of the leading student loan servicing agencies in the United States, by providing exceptional customer service and insuring the visibility of Brazos products and services by, conducting regular sales/servicing visits, collecting school loan processing statistics, assisting schools with education to student borrowers, identifying negative production or service trends with Brazos lenders, and conducting industry training seminars to university financial aid offices.

Oversaw academic advising/scheduling, career advising, career readiness training and assisted with internship and full-time placement for students within the College of Business Administration. Managed the COBA Connections office and staff. Responsible for university catalog revisions related to the College of Business, updating all COBA degree plans and inputting course changes into the Banner student system. Worked closely with Department Chairs to insure accuracy of COBA and University policies and procedures. Worked hand-in-hand with the university registrar's office. Provided resources to the student of COBA to ensure they made educated and informed decisions about the future. Oversaw office personnel and student work staff.

Counseled current and prospective students/families on financial aid matters for higher education. Reviewed applications for federal/state/institutional financial aid and awarded aid to eligible students. Entered award packages on proprietary Banner financial aid system for a caseload of approximately 1000 students. Worked closely with various campus departments in administering scholarships. Managed accounts receivable for active student population. Responsible for interpretation and implementation of federal/state and institutional regulations in regards to financial aid. Assisted in writing and development of department policies and procedures. Designed and developed departmental forms. Assisted in implementing the Banner Accounts Receivable/Billing System.

Outreach Health Services - From 1990 to 1997 held various roles with regionally Texas based home health agency. Moved from a risk management position within the corporate offices, to field marketing , to administrator of a Medicaid State Program office, to finally overseeing/managing a zone of three Medicare home health agencies.

Grand Court Lifestyles - From 1997 to 2000 held positions of Marketing Director for a 126 unit retirement/assisted living facility. Marketed the facility from pre-construction to facilities completion. Promoted to Executive Director. Managed a staff of over 36 staff, with total responsibility of compliance with Dept. of Human Services regulations, all personnel issues, budgetary and profit/loss.