Experienced administrator, offering vision and oversight with the daily operations and management of an NCAA Athletic Compliance Office.
Assisted in restructuring an NCAA Division II Athletic Compliance Office going through NCAA probation period, providing leadership, policy development/adjustment, reports and documentation as required.
Successfully mentored the athletic coaching staff through implementation of two third party electronic recruiting/compliance systems.
Successfully lead institution through the NCAA Institution Self-Study (ISSG), working with campus constituents, gathering required documentation and writing action plans for the required report.
Have steadily improved the institution's compliance documentation and processes while improving institutional control and oversight.
Currently assisting in leading the athletic department in transition from Division II to Division I as related to NCAA Compliance.
Researched and implemented an electronic document management system for the athletic compliance office's documentation.
Work closely with third party recruiting/compliance software firm in the development of their application as related to NCAA Compliance.
Design and develop compliance forms and documentation standards to successfully sustain institutional control.
Enhanced relationships with the institutions Registrar and Financial Aid offices while improving processes and communication. Have assisted on the development of the department's strategic plan and reports to the Board of Directors. Current serve as a member of the NCAA Eligibility Center Division II Advisory Committee.
Manage all aspects of NCAA, conference and university rules for university intercollegiate athletic program.
Analyze and interpret rules governing NCAA athletics recruitment, eligibility, financial aid, awards and benefits, ethical conduct, and playing and practice season regulations.
Work closely with athletic team coaches and staff in all matters of NCAA rules.
Produce and deliver effective rules education programs on a monthly basis.
Develop and implement athletic department policies and procedures, including manual creation for compliance and sports camps and clinics.
Act as lead investigator in NCAA and conference violations.
Draft all NCAA waivers and input data and upload documentation into NCAA AMA Online reporting system.
Provide oversight for two sports teams for the athletic department (M&W Tennis and Women's Soccer)
Work closely with Athletic Director and other athletic department staff on projects as required.
Design, develop and maintain a bank of Institutional and NCAA compliance forms.
Responsible for maintaining and developing relationships with institutions of higher education financial aid officials and university directors throughout Texas, New Mexico and Colorado. Provided exceptional customer service to existing clients while adding new institutions. Educated institutional financial aid staff on KeyBank Federal and Private Student Loans. Increased overall loan volume in the 3 state area by 7% in first year, by gaining institution's trust and being placed on preferred lender lists. Provides lending seminars to student groups and high school seniors and others as opportunities allowed.
Responsible for developing and managing relationships with institutions of higher education and student loan lenders within West Texas, Oklahoma, and New Mexico. Established Brazos Higher Education as one of the leading student loan servicing agencies in the United States, by providing exceptional customer service and insuring the visibility of Brazos products and services by, conducting regular sales/servicing visits, collecting school loan processing statistics, assisting schools with education to student borrowers, identifying negative production or service trends with Brazos lenders, and conducting industry training seminars to university financial aid offices.
Oversaw academic advising/scheduling, career advising, career readiness training and assisted with internship and full-time placement for students within the College of Business Administration. Managed the COBA Connections office and staff. Responsible for university catalog revisions related to the College of Business, updating all COBA degree plans and inputting course changes into the Banner student system. Worked closely with Department Chairs to insure accuracy of COBA and University policies and procedures. Worked hand-in-hand with the university registrar's office. Provided resources to the student of COBA to ensure they made educated and informed decisions about the future. Oversaw office personnel and student work staff.
Counseled current and prospective students/families on financial aid matters for higher education. Reviewed applications for federal/state/institutional financial aid and awarded aid to eligible students. Entered award packages on proprietary Banner financial aid system for a caseload of approximately 1000 students. Worked closely with various campus departments in administering scholarships. Managed accounts receivable for active student population. Responsible for interpretation and implementation of federal/state and institutional regulations in regards to financial aid. Assisted in writing and development of department policies and procedures. Designed and developed departmental forms. Assisted in implementing the Banner Accounts Receivable/Billing System.
Outreach Health Services - From 1990 to 1997 held various roles with regionally Texas based home health agency. Moved from a risk management position within the corporate offices, to field marketing , to administrator of a Medicaid State Program office, to finally overseeing/managing a zone of three Medicare home health agencies.
Grand Court Lifestyles - From 1997 to 2000 held positions of Marketing Director for a 126 unit retirement/assisted living facility. Marketed the facility from pre-construction to facilities completion. Promoted to Executive Director. Managed a staff of over 36 staff, with total responsibility of compliance with Dept. of Human Services regulations, all personnel issues, budgetary and profit/loss.
Graduated with Honors, 4.0 GPA
Graduated with Honors - 4.0 GPA
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