Zealous Health Care Administrator with fabulous multi-tasking skills. Quick learner who is driven and self-motivated to solve problems through personable communication and creative productivity solutions. Persistent with attention to detail and organization planning efficiency.
Skills
Communications
Billing and Invoicing
Healthcare experience
Health documentation
Healthcare administration
Coordinating care
Education
Ashford UniversitySan Diego, CAExpected in 05/2019 ā āBachelor of Arts:Health Care Administration - GPA:
Graduated cum laude
Member of Alpha Sigma Lambda
Member of Golden Key National Honor Society
Dean's List throughout college education
Coursework in Sociology, Psychology, and Management
Graduated with 3.51 GPA
Alea Assisted Living Education Academy LLCMadison, Wisconsin, Expected in 2017 ā ā:CBRF Certification: Assisted Living Aid - GPA:
Coursework in Medication Administration, Standard Precautions, CPR, First-Aid, Fire Safety, Residential Rights, HIPAA
Wisconsin Continued Education in Assisted Living procedures and processes
Albany High SchoolAlbany, WIExpected in 06/2003 ā āHigh School Diploma: - GPA:
Work History
Fraser - AFH Administrator & Communications Coordinato Apple Valley, MN, 10/2019 - Current
Provide phone and email correspondence to handle incoming and outgoing communications seven days per week
Maintains and organizes paper and electronic filing systems for clients, employees, and AFH itself
Designs and carries out operating procedures per current AFH certification and DHS administrative laws and regulations such as: record keeping , updating current logs, updating physical and digital files, completes necessary forms (incident forms, etc.), to ensure compliant operating procedures according to DHS Administration Statutes
Proficient in using Microsoft office programs to compose correspondence and other important documents such as: resident individual service plan (ISP) forms, service agreements, guardianship paperwork, accounting/billing records, and client/employee files
Performs ongoing research to enhance business data entry, record keeping, communication processes, and ongoing communication operations per federal and state standards
Enters data into WAMS (Wisconsin Administration Management System) to update billing, payer, and payee information to keep records current
Supports AFH providers with scheduling appointments and providing transportation, providing general information and assistance, tracking and organizing daily resident logs, and assist with decision making processes
Established Use of Microsoft Excel spreadsheets to update current resident authorization, billing, and coding data
Handle monthly AFH invoices and uphold monthly verification and processing data
Chautauqua Rehab And Nursing Center - Personal In-Home Caregiver Walton, FL, 10/2019 - Current
Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books
Kept patients mentally alert by entertaining, conversing and reading aloud to patients
Documented vitals, behaviors and medications in client medical records
Entrusted to handle confidential and sensitive situations in professional matter
Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping
Assisted patients with personal requirements, including keeping spaces clean and helping with grooming
Provided staff coaching, mentoring and consultation to enhance performance and professional development
Served 24 hour care
Laurie Plourde-Barbara Adamany - Personal Care Attendant City, STATE, 01/2019 - 10/2019
Kept patients mentally alert by entertaining, conversing and reading aloud to patients
Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness
Provided safe mobility support to help patients move around personal and public spaces
Established nutritious meal plans and prepared daily offerings to meet patient dietary needs
Helped family members plan healthy meals, purchase ingredients and cook meals to provide adequate nutrition for client wellbeing
Kept close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed
Consulted with hospice staff to assess cases and enhance care
Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection
Reported any unusual or urgent circumstances in patients' condition or environment immediately to hospice
Documented vitals, behaviors and medications in client medical records
Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping
Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles
Conferred with family to discuss patient condition and medical care, helping to optimize treatments and enhance outcomes
Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients
Assisted patients with personal requirements, including keeping spaces clean and helping with grooming
Kept detailed daily logs of patient
Provided 24 hour care and companionship
Additional Information
Hands on experience and knowledge with the elderly population, and behavioral challenged/disabled patients.
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