administrative resume example with 20+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Religion:
Military service:
:
Summary
Organized administrative assistant professional with hands-on experience supporting business areas such as accounting, database management, time management and Customer Service. Collaborative team player with strong communication, decision-making and time management abilities. Ability to thoroughly research, analyze situations, propose creative solutions, develop good rapport, and bring projects to completion under certain deadlines. As an active volunteer, I am one who has lovingly taught numerous children, ages 3 through 16. Thorough in guiding children through a variety of daily activities and making sure the curriculum is age-appropriate and fun. I have a passion for helping others and making a difference with keeping an open peace of mind.
Highlights
Dedicated team player
Meticulous attention to detail
CPR and First Aid certified
Energetic personality
Self-directed
Microsoft Office proficiency
Time management
Self-motivated
Accomplishments
Customer Assistance
Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.
Customer Service
Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
Customer Interface
Greeted customers upon entrance and handled all cash and credit transactions. Assisted customers over the phone regarding store operations, product, promotions and orders.
Multi-tasking
Cashiered with two cash registers at once in tandem to maximize customer flow.
Supervised team of three staff members.
Database Maintenance
Assisted in the managing of the company database and verified, edited and modified members’ information.
Rapidly completing cash receipts daily for accurate account balances. AP/AR
Researched bills to be paid for correct payment.
Balanced daily cash drawers and vaults totaling an average of large various amounts.
Volunteer Accomplishments:
Chaperoned the Blessed Sacrament, Salem Hyde and Lincoln Middle School Students on various field trips through out the years to numerous organizations and businesses and as far as going to NYC for three days. Doing this by guiding and leading them in a fun and learning experience for them and me.
Plan Development Planned and conducted activities for a balanced program of instruction, demonstration, and work time that provided students with opportunities to observe, question, and investigate.
Team Building and Leadership, as the Leaders helper of a Girl Scout Troop I created collaborative project experience through daily activities I would present to the troop. From Forensic to Hardwood and Crafts. Which showed them everyday learnings by building their confidence. Regularly met with parents to discuss student issues and course of strengths and weakness areas.
Head coach of Eastwood Youth Soccer and Upward Basketball teams for six years and captured memorable moments while being a fun but competitive coach to make the players become as good as they were going to get mentally and physically. I was requested year by year from a variety of players to have me as their coach.
Experience
Administrative, 02/2015 - Current Cleveland Construction-Interiors – Cleveland Heights, OH,
Customer Service
Outbound Calling/Cold calling.
Computer Research.
Customer/Client contact updating and research.
Heavy Data Entry.
Organizing Accounts.
Front desk operations.
Message taking and promptly directing it to the appropriate person: via email, hard copy or physically finding.
Filing documents.
Alpha/Numeric ordering.
Designated Driver, 06/2015 - Current Berry Global Group Inc. – Riverhead, NY,
Managed and organized the phone app.
Navigated through phone app.
Drive the passenger safely to destination while communicating with them
Coordinated and verified the drivers log sheet.
Package Handler, 07/2013 - 01/2015 Fiskars – Stockholm, ME,
Unloading of packages from trucks.
Scanning and loading of packages from sorter to trucks.
Sort packages.
Organize the packages on the belt.
Paying attention to detail while handling the packages.
Hostess/Server, 07/2012 - 07/2013 Berry Global Group Inc. – Valdosta, GA,
Greet and assisted guest.
Answer phones and take reservations.
Data entry.
Take and prepare take- out orders.
Processed and issued gift certificates
Finisher , 08/2011 - 03/2012 Samaritan Health Services – Lincoln City, OR,
Finished prepared printed job for shipping.
Inspect printed job before shipping.
Help finish printed job.
Shrink wrap.
Punch poling.
Bindery.
Measuring and cutting of job.
Inventory.
Follow directions of the job ticket.
Package Handler, 09/2010 - 2011 Pro Star Fulfillment – Irving, TX,
Loading and unloading of trucks.
Sorting of packages and placing them in the right station to be loaded on trucks for delivery.
Cash Operations Representative, 04/2010 - 08/2010 Syracuse University Cash Operations – City, STATE,
Department deposits.
Process student's tuition payments.
Distributed cash orders to various departments on campus.
Issued refund checks.
Customer Service.
Computer Problem Solving.
Accounts receivables/cash handling.
Computer research, journalizing and daily logging.
Temporary Retail Clerk, 07/2007 - 04/2010 Syracuse University Bookstore – City, STATE,
Customer Service.
Operated Cash Register.
Operated Starbuck's café; pastry and coffee preparation.
Data entry, filing and phone orders.
Pulled and processed trade book returns.
Supervised cashiers of more than three.
Handling cash drawer.
Staffed at remote events and assisted with different tasks.
Checked in books and merchandise.
Making sure we received correct items.
Shelved books and merchandise.
Greeted customers with full attention to their needs.
Counter and checker for inventory.
Shipping/Receiving and warehouse experience.
Volunteer Parent Helper/Teacher's Assistant, 08/2003 - 03/2006 Gingerbread House 3/4 Year Old Program – City, STATE,
Assisted in helping the students with everyday projects.
Interaction with students and parents.
Accounts Clerk, 09/1998 - 03/2002 Syracuse Label – City, STATE,
Processed daily billing.
Data entry.
Collections.
Accounts Receivable.
Cash Receipts.
Deposits.
Some Accounts Payables.
Purchasing.
Front desk receptionist/Phones.
Filing.
Mail distribution.
Driver , 02/1994 - 06/1998 TLC Medical Transportation – City, STATE,
Car and Wheel Chair Van Patient Pickup and drop off.
Logging of transports taken.
Handling of different types of patients.
Communication with dispatch through radio.
Education
: Criminal Justice, Expected in 2012 - Bryant and Stratton - Syracuse , NY GPA: Status -
Criminal Justice
: Business Administration, Expected in 1992 - C.C.B.I Central City Business Institution - Syrause, NY GPA: Status -
Business Administration
Diploma: , Expected in 1990 - Henninger High School - Syrause, NY GPA: Status -
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