Administrative Resume Example

Organized administrative assistant professional with hands-on experience supporting business areas such as accounting, database management, time management and Customer Service. Collaborative team player with strong communication, decision-making and time management abilities. Ability to thoroughly research, analyze situations, propose creative solutions, develop good rapport, and bring projects to completion under certain deadlines. As an active volunteer, I am one who has lovingly taught numerous children, ages 3 through 16. Thorough in guiding children through a variety of daily activities and making sure the curriculum is age-appropriate and fun. I have a passion for helping others and making a difference with keeping an open peace of mind.

• Customer Assistance
• Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.
• Customer Service
• Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
• Customer Interface
• Greeted customers upon entrance and handled all cash and credit transactions. Assisted customers over the phone regarding store operations, product, promotions and orders.
• Multi-tasking
• Cashiered with two cash registers at once in tandem to maximize customer flow.
• Supervised team of three staff members.
• Database Maintenance
• Assisted in the managing of the company database and verified, edited and modified members' information.
• Rapidly completing cash receipts daily for accurate account balances. AP/AR
• Researched bills to be paid for correct payment.
• Balanced daily cash drawers and vaults totaling an average of large various amounts.
• Volunteer Accomplishments:
• Chaperoned the Blessed Sacrament, Salem Hyde and Lincoln Middle School Students on various field trips through out the years to numerous organizations and businesses and as far as going to NYC for three days. Doing this by guiding and leading them in a fun and learning experience for them and me.
• Plan Development Planned and conducted activities for a balanced program of instruction, demonstration, and work time that provided students with opportunities to observe, question, and investigate.
• Team Building and Leadership, as the Leaders helper of a Girl Scout Troop I created collaborative project experience through daily activities I would present to the troop. From Forensic to Hardwood and Crafts. Which showed them everyday learnings by building their confidence. Regularly met with parents to discuss student issues and course of strengths and weakness areas.
• Head coach of Eastwood Youth Soccer and Upward Basketball teams for six years and captured memorable moments while being a fun but competitive coach to make the players become as good as they were going to get mentally and physically. I was requested year by year from a variety of players to have me as their coach.

Leadership and Coaching

Accounts Receivables

Attention to detail

Billing, Cash Receipts, Cash handling,

Cash Register

Customer Service

Problem Solving

Receptionist