activities leader resume example with 6+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
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Professional Summary
Enthusiastic orthodontic assistant graduate eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of the role an orthodontic assistant plays in keeping the fast paced work environment moving and using my skills and knowledge to assist the orthodontists through the appointments keeping up with the treatment plan and training in an environment that I feel I will flourish and continue to grow my knowledge and skill set . Motivated to learn, grow and excel in an exceptional office and hands on environment.
Skills
Strong Manual Dexterity
Strong Communication Skills
Patient Relations
Organization and Time management
Good listening skills
Interpersonal Communication
Responsible
Detail-oriented
Teamwork and contribution
Work History
Activities Leader, 12/2019 to 10/2020 Mcguire Group Health Care Facilities – North Tonawanda, NY,
Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
Determined specific needs and provided most appropriate level of services for patient well-being.
Kept patients mentally alert by entertaining, conversing and reading aloud to patients.
Worked to improve and enhance patient lives through effective and compassionate care.
Built strong relationships with clients to deliver emotional support and companionship.
Recognized and reported abnormalities and/or changes in patients' health status to case manager.
Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Coordinated, planned, developed and implemented activities designed to enrich lives of assisted living residents.
Encouraged, supported and assisted residents with activities and documented activity attendance and degree of involvement.
Prepared rooms, equipment and supplies and maintained clean activity area to foster welcoming environment and maximize participation.
Waitress, Hostess, Takeout, 04/2014 to 10/2020 Fortunatos Pizza And More – City, STATE,
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Determined appropriate individually-packaged condiment servings for inclusion in each order following standard menu specifications as well as specific customer requests.
Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
Prepared beverages and filled food orders for customers.
Prepared artistic menu boards highlighting current specials and promotions using eye-catching decorative techniques.
Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
Used cash registers and credit card machines to cash out customers, handling average sale of $30.00 per table.
Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
Took information about guests' party size, led to seating, offered menus and beverages.
Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
Prepared hot and cold beverages to highest standard while providing guests with legendary customer service.
Collaborated with kitchen to inform customers of wait times and answer questions about food.
Informed servers of newly seated parties for speedy service.
Engaged with guests making food and beverage decisions, advising on menu item availability, specials and popular meal combinations and drink pairings.
Checked and restocked server areas and organized and got change for front counter.
Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
Routinely supported other areas of restaurant as requested, including answering telephones and completing financial transactions for other staff members.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Kept server areas clean and stocked during service hours to increase efficiency while working tables.
Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Called and updated customers on order status and alerted when menu items ran out before kitchen processed orders, making changes and suggesting alternatives to preserve customer satisfaction.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Reviewed orders to determine appropriate delivery inclusions such as utensil type and quantity, napkins, straws and promotional coupons.
Cosmetologist's Apprentice, 06/2019 to 11/2019 Aveda Salon And Spa – City, STATE,
Offered color swatches to help clients choose desired hair color.
Escorted guests to and from treatment rooms.
Weighed lab samples and pigments to achieve proper color.
Created memorable customer experiences by including special services such as head and neck massages during appointments.
Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Recorded notes for future reference, including customer preferences and services delivered.
Kept up-to-date with style industry standards, trends and techniques to provide optimal aesthetics services to every client.
Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination.
Sold and promoted hair care products and cosmetics, helping increase salon revenues.
Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase Aveda product sales.
Education
Regents Diploma: , Expected in 06/2019 to Newark Valley Senior High School - Newark Valley, NY GPA: Status -
: Cosmetology, Expected in 05/2019 to BOCES - Binghamton, NY, GPA: Status -
Certificate Of Completion : Six Week Entry Level Orthodontic Assisting , Expected in 02/2021 to Academy For Dental Assistants - St. Petersburg, FL, GPA: Status -
Certifications
Orthodontic Assisting Training Course-Training - January 21st-February 25th, 2021
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