accounts payable resume example with 7+ years of experience
Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
(555) 432-1000 - - resumesample@example.com - : - -
(555) 432-1000 - - resumesample@example.com - : - -
Professional Summary
Goal-oriented Customer Service Representative and Accounts manager known for personability, accuracy and professionalism. Proven history of skill in Customer Service, Collections, Accounts Receivable and Accounts Payable techniques. Trained in Microsoft Office use. I pay attention to detail and time management. I work in a very organized work space. Before the end of each work day, I make sure I have completed my job/assignment to the best of my ability. I am not opposed to overtime. My main goal in my career is to know that I am being an advocate to the customer and making sure their needs are taken care of and that they leave satisfied.
Accomplishments
2019 Top Ten National Finalist for Excellence in Customer Service through Waste Connections of Alabama.
Skills
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Work History
05/2020 to Current
Accounts Payable Cognizant Technology Solutions – Montpelier, VT,
- Utilized talents and expertise to complete on-time and accurate monthly closing processes, journal entries and accruals.
- Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
- Maintained good working relationships with vendors and resolved disputes.
- Organized budget documentation and tracked expenses to maintain tight business controls.
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Generated accounts payable reports for management review to aid in financial and business decision making.
- Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
- Managed efficient and accurate processing of invoices and check requests for two districts: Tuscaloosa location and Tuscumbia location.
- Created and assigned purchase orders to vendors.
- Cleared out charges each month made via credit card.
- Reported to my office Manager Sandy Larimore for approval on all invoices.
11/2018 to 05/2020
Collections Specialist Bio-Techne – San Marcos, CA,
- Reviewed collection reports to determine status of collections and amounts of outstanding balances.
- Counseled debtors on payment options and arranged installment agreements.
- Monitored accounts for compliance with established payment plans and flagged those in violation.
- Processed payments and contracts on accounts.
- Negotiated to collect balance in full.
- Used probing techniques to determine debtors' reasons for delinquency.
- Recorded all information regarding financial status of customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered constant flow of customer calls with minimal wait times.
- Cross-trained and backed up other customer service managers.
- Communicated professionally with colleagues, freelancers and clients.
08/2013 to 06/2018
Work Study Student Rush University Medical Center – Chicago, IL,
- Restocked supplies in neat and easily-accessible fashion.
- Complied with departmental protocols and procedures.
- Greeted incoming office visitors, answered questions and directed individuals to office locations.
- Upheld strict security procedures to maintain data confidentiality.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Gained strong understanding of various methods for cataloging books and other materials.
- Assisted patrons with library's computers and provided information on logging onto Internet.
- Placed books on proper shelves when returned to circulation.
- Answered questions from patrons and helped to find desired materials.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
05/2015 to 05/2018
Customer Service Cashier Best Buy – Phoenix, AZ,
- Maintained customer satisfaction while handling product returns quickly and professionally.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Restocked and organized merchandise in front lanes.
- Maintained reports of transactions and greeted customers when entering and leaving establishment.
- Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
- Handled approximately daily credit and cash transactions for customers with accuracy and speed.
- Counted money in drawers at beginning and end of each shift.
Education
Expected in 06/2018 to
Bachelor of Arts: Psychology
Judson College - Marion, AL,
Judson College - Marion, AL,
Expected in 06/2018 to
Bachelor of Science: Biology
Judson College - Marion, AL,
Judson College - Marion, AL,
Expected in 05/2013 to
High School Diploma:
Brookwood High School - Brookwood, AL,
Brookwood High School - Brookwood, AL,
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Resume Overview
School Attended
- Judson College
- Judson College
- Brookwood High School
Job Titles Held:
- Accounts Payable
- Collections Specialist
- Work Study Student
- Customer Service Cashier
Degrees
- Bachelor of Arts
- Bachelor of Science
- High School Diploma
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