accounting generalist resume example with 5+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
To obtain a position wherein my current studies, knowledge and experiences in customer service can be applied to the fullest, to give quality service to clients, and to contribute to the company's growth.
Skills
Powerful negotiator
Team leadership
Extremely organized and attentive to details
Strong written and oral communication
Customer-oriented
Positive and friendly
Account reconciliation
General business/clerical knowledge
Analytical ability
Proficient in Microsoft Word, Excel, Access, and Back Office
EXPERIENCE
10/2019 to CurrentAccounting Generalist/Income AuditorAxalta Coating Systems Ltd | Louisville, KY,
Performed targeted collections on past due accounts aged over 30 days.
Identified, researched and resolved billing variances to maintain system accuracy and currency.
Tracked contracts, proposals and waivers to keep billing accurate and current.
Developed monthly, quarterly and annual profit and loss statements and balance sheets.
Used various software to perform accurate financial analysis and audits to mitigate financial risks.
Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
Analyzed financial data derived from multiple reporting systems to develop recommendations for operational and performance improvements.
Provided outstanding customer service by quickly and professionally handling issues.
09/2018 to 10/2019Support SpecialistRecovery Innovations | Phoenix, AZ,
Collected taxes and fees, submitted payments and issued receipts.
Received and processed paperwork for titles, new license plates and renewals.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Obtained documents such as proof of insurance and HOA statements.
Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
Answered, responded to and transferred over 20 daily phone calls on multi-line phone system.
Successfully completed special projects to exceed goals of both Mortgage department and overall organization.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Completed and mailed bills, contracts, policies, invoices and checks.
Assisted coworkers and staff members with special tasks on daily basis.
08/2015 to 09/2018Customer Service SpecialistThe Home Depot | City, STATE,
Special Services Associate: responsible for much of the administration and back end operations of the entire store. Duties included filing paper work, answering multi line phones, tendering transactions, purchase order creation and follow up, order logistics, performing and recording numerous audits, and managing the follow up orders by other associate
Contractor Services Account Representative: responsible for driving sales, maintaining contractor files and paper work, tendering transactions, negotiating pricing, and scheduling deliveries, all while working in a fast paced environment with a friendly and accommodating attitude
Install Expediter: Responsible for making sure installations are being followed up, communicating accurately with customers, vendors, and installers. Handling and scheduling installs, constantly following up with special order merchandise, logistic audits, researching fraudulent transactions, and responsible for special services back end as well
Education
Expected in 05/2022 to to Associate of Science | Accounting And FinanceUniversity of Houston - Clear Lake, Houston, TXGPA: Status -
Expected in 12/2018 to to Associate of Science | Associate's Degree in General BusinessSan Jacinto College District, Pasadena, TXGPA: Status -
Expected in 2013 to to High School Diploma | J. Frank Dobie Highschool, Houston, TXGPA: Status -
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