94E Radio Communications Security Repairer Resume Example
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94E RADIO COMMUNICATIONS SECURITY REPAIRER
Professional Summary
United States Army Veteran, friendly (loyal and clearly dedicated individual) Ability to succeed in any given environment. Ability to tactfully execute problem solving strategies to reach a successful outcome.
Skills
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Work History
94E Radio Communications Security Repairer, 06/2010 to Current
Mattel Inc. – Las Vegas , NV
Mattel Inc. – Las Vegas , NV
- Developed and executed layout and installation of electrical wiring and fixtures based on job terms and city regulations.
- Provided outstanding customer service.
- Accurately read, understood, and carried out written instructions.
- Attended monthly safety meetings to ensure machine operation safety.
- Communicated operational issues and changes to supervisor on regular basis.
- Ensured timely response in picking and packing of reorders.
- Followed company procedures to maintain work environment in a neat and orderly condition.
- Inspected machine parts for conformance to product specifications.
- Used test, measurement, and diagnostic equipment to determine the cause and location of malfunctions, extent of faults and category of maintenance required.
- repaired systems, equipment and sub assemblies by adjusting, aligning, repairing and replacing defective components, cryptography items or line replacement units. Preformed bench equipment tests to verify operability of repaired equipment, and ensured security standards were met.
- Evacuated damaged equipment and components to higher-level repair activities.
- Preformed preventative checks and services on tools, test measurement and diagnostic equipment, vehicles and power generators.
- Created tasking schedule and managed soldiers in C&E shop.
- Supervised takings and managed sensitive equipment accountability, inventory ad turn in for lateral transfers and/ or continued maintenance.
- Prepared and administered preventative maintenance work orders.
- Promoted shop safety by working in a safe manner.
- Read work orders to prepare for machine setup.
- Repaired wiring and mother board cards
- Used precision measuring instruments, templates, and fixtures to measure dimensions of finished work pieces.
- Used schematic diagrams to plan work.
- Collaborated with C&E shop to ensure smooth work flow and efficient organization operations.
- Ensured proper installations through accurate reading of blueprints.
- Accurately completed service reports and warranty forms.
- Safe and efficient operation of military vehicles.
- Installed, aligned, and balanced new equipment.
- Maintained compliance with company standards to perform all maintenance activities.
- Maintained positive relationships with all customers.
- Followed standards and procedures to maintain safe work environment.
- Met production goals by maintaining cost effective levels of spare parts inventory.
- Informed supervisors when machines needed major service.
Lead Party Planner, 11/2009 to 06/2010
Petco – Wesley Chapel , FL
Petco – Wesley Chapel , FL
- Shampooed, conditioned and blow dried clients' hair.
- Anticipated spa and salon guest concerns and addressed them immediately.
- Greeted all guests in a warm and friendly manner to create a positive first impression of the spa.
- Communicated all client reservations to appropriate staff.
- Called clients to confirm upcoming appointments.
- Coordinated all aspects of guest services, including supply monitoring and facility maintenance.
- Restocked linen and laundry in all areas of the spa.
- Consistently followed all required protocols for scheduling spa appointments.
- Oversaw the upkeep of the entire facility and notified maintenance for service repairs.
- Processed guest credit card information for salon services.
- Followed through with client requests in a timely manner.
- Served as a primary point of contact for members and guests for information on spa products and services.
- Performed inventory and restocking assignments as necessary.
- Reported any unprofessional behavior from clients to management.
- Handled guest complaints calmly and professionally.
- Directed telephone calls to appropriate departmental personnel.
- Maintained the front desk workstation by keeping it clean and free of personal items.
- Communicated any relevant schedule changes to the spa supervisor.
- Inventoried, ordered and stocked salon product line.
- Remained polite when speaking with difficult guests on the phone.
- Communicated regularly with parents about daily activities and behaviors.
- Kept classrooms clean by sterilizing and disinfecting children's toys and surfaces.
- Promoted good behavior by using the positive reinforcement method.
Sales Associate- Cashier , 11/2009 to 06/2010
Super America Speedway – City , STATE
Super America Speedway – City , STATE
- Investigated and resolved customer inquiries and complaints in an empathetic manner.
- Cross-trained and backed up other associates.
- Solved unresolved customer issues.
- Promptly responded to inquiries and requests from prospective customers.
- Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
- Strong leader of customer support staff.
- Trained staff on operating procedures and company services.
- Developed highly empathetic client relationships and earned a reputation for exceeding service standard goals.
- Maintained up-to-date knowledge of product and service changes.
- Managed work flow to exceed quality service goals.
- Managed cash drop off and kiosk
- Adhered to all confidentiality requirements at all times.
Shift Lead Barista, 06/2007 to 01/2010
Dunn Bros Coffee – City , STATE
Dunn Bros Coffee – City , STATE
- Provided outstanding customer service.
- Accurately read, understood, and carried out written instructions.
- Attended monthly safety meetings to ensure machine operation safety.
- Communicated operational issues and changes to supervisor on regular basis.
- Coordinated and monitored vendor maintenance for large repairs.
- Politely assisted customers in person and via telephone.
- Communicated with vendors regarding back order availability, future inventory and special orders.
- Provided an elevated customer experience to generate a loyal clientèle.
- Implemented marketing strategies which resulted in 25% growth of customer base.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Effectively communicated with and supported sales, marketing and administrative teams on a daily basis.
- Conducted weekly walk-throughs with the manager to discuss interior visual displays, including store window presentation.
- Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems.
- Scheduled weekly inventory pickups and deliveries with vendors.
- Restocked inventory ever month and reviewed cash operation data to verify proper replenishment.
- Bagged, boxed or gift-wrapped sold merchandise per customer's request.
- Assisted customers with food selection, inquiries and order customization requests.
- Developed reputation as an efficient service provider with high levels of accuracy.
- Scored in top 10% of employees in successful resolution of issues
- Served as the main liaison between customers, management and sales team.
- Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
- Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
- Provided ongoing guest service, including giving fashion advice.
- Executed in-season pricing strategies, including promotions and markdowns to reach financial targets of number.
- Maintained cleanliness and presentation of stock room and production floor.
- Built long-term customer relationships and advised customers on purchases and promotions.
- Directed calls to appropriate individuals and departments.
- Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
- Helped drive sales goals and achieve monthly quotas.
- Operated a POS system to itemize and complete an average of number customer purchases.
- Designed displays to make the store experience interactive, engaging and reassuring.
- Asked open-ended questions to assess customer needs.
- Learned, referenced and applied product knowledge information.
- Folded and arranged garments in attractive displays.
- Recommended alternative items if product was out of stock.
- Set up and explained new membership contracts.
- Recommended alternative items if product was out of stock.
- Trained in new personnel
- Managed co-workers and subordinates and orientated shift floww
Education
Radio Communication , 2011
Radio Communication Security and Repair - City, State
Radio Communication Security and Repair - City, State
- Coursework in Electronics Theory and Techniques
- Blueprints/Technical DiagramsDelete ·
- Electrical Component/Equipment Installation
- Electrical System Testing/Measurement
- Electronic Data Security
- Electronic Device/System Installation/Repair
- Integrated Electronic Systems
- Process Analysis and Improvement
- Repair Malfunctioning Electrical Systems
- Skill with Hand Tools or Power Tools
- Technical Writing
General Studies, 70 Semester Hours
Anoka Ramsey Community College - City, State
Anoka Ramsey Community College - City, State
High School Diploma: 2008
Blaine High School - City, State
Blaine High School - City, State
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Resume Overview
School Attended
- Radio Communication Security and Repair
- Anoka Ramsey Community College
- Blaine High School
Job Titles Held:
- 94E Radio Communications Security Repairer
- Lead Party Planner
- Sales Associate- Cashier
- Shift Lead Barista
Degrees
- Radio Communication , 2011
General Studies , 70 Semester Hours
High School Diploma : 2008
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