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Give Me An Example Of A Time You Did Something Wrong. How Did You Handle It?

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by Toni Frana   Career Expert 
Published On : May 30, 2017 
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An interview is supposed to be a time where you are trying to talk yourself up, which is why it can be difficult to answer something like: “Give me an example of a time you did something wrong. How did you handle it?”

Questions like this tend to trip people up because they get caught up with the first sentence. The actual question is, “How did you handle it?” The interviewer wants to know how you respond to adversity. Hiring managers want to know that if something goes wrong, you will be able to remain calm and handle it efficiently.

Points to Emphasize

You should remain positive for every question of an interview, even if you are talking about a time where things did not go smoothly.

  • Admit that you did something wrong, being humble can work to your advantage.
  • Discuss how you handled the situation.
  • Discuss what you learned from the experience.
  • Remain positive.

It is not always easy to admit that you messed up, especially when you are trying to impress a potential employer. However, managers know that you are only human and that people make mistakes so do not be afraid to talk about a previous shortcoming.

Mistakes You Should Avoid

Talking about past mistakes can get tricky, so watch out for these common pitfalls.

  • Avoid saying that you have never done anything wrong.
  • Don’t get caught up in overly explaining what went wrong.
  • Don’t be vague with the situation that happened.
  • Don’t forget to talk about how you are a better employee now because of it.

Chances are that you will make a mistake no matter what job you are getting. The important thing is that you are able to learn from your errors and become a better worker in the process.

Sample Answer

A good response to a question about your past mistakes should go something like this:

One time my boss came up to me and asked why he wasn’t receiving emails from certain clients. At first, I explained to him that I didn’t know and that I hadn’t heard from the clients either. A couple of days after that I checked the junk folder in my email and saw all these emails that should’ve been going to my boss. I quickly sent them over and told my boss what happened. He had a good laugh and ever since, I’ve made sure that I checked all my folders.

Answering this question confidently is vital. You should be able to own up to your mistakes and learn a new skill through it.

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About the Author

Career Expert

Toni Frana Career Expert

Toni is a career expert, Certified Professional Resume Writer (CPRW), and member of the Professional Association of Resume Writers & Career Coaches. She focuses on helping job seekers improve their professional resumes to highlight their unique skills and experience. Toni holds an M.S. in family studies from Texas Woman’s University and a B.S. in communication from University of St. Thomas and offers 16 years of specialized experience helping candidates navigate the complexities of today’s online job market, with a strong focus on resume optimization and effective self-presentation. She has had her work featured on LiveCareer’s resume builder and in these online publications: CNBC, NBC, Fast Company, and more.

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