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wsi lifeguard resume example with 12+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Watchful Lifeguard trained in observing water spots to verify safety of swimmers. Knowledgeable about lifeguard operations, safety guidelines and CPR and first aid. Conscientious individual commended for consistently spotting hazards and taking appropriate measures to prevent accidents. Customer-focused hospitality professional dedicated to building long-term loyalty with unparalleled service. Never lets any customer leave unsatisfied and works hard to manage expectations and prevent conflicts. Well-versed in reservation, accounting and hotel management systems. Upbeat ziptour guide with dedication to providing fun, safe and engaging activities to program participants. Leverages talent in customer service and positive behavior to build rapport and lead by example. Excellent time management skills with aptitude for managing complex activity schedules.

Skills
  • CPR Certified
  • Full Safety Compliance
  • Lifeguard Procedures
  • Pool Policies Enforcement
  • Water Sampling
  • Swimming Lessons
  • Safety Procedures
  • Decision Making
  • Rules Enforcement
  • Facility Inspection
  • Equipment Inspection
  • Accident and Injury Prevention
  • Teamwork and Collaboration
  • Critical Thinking
  • Calm Under Pressure
  • First Aid and CPR
  • Hazard Detection
  • Patron Support
  • Emergency Response
  • Team Collaboration
  • Recreational Area Monitoring
  • Opening and Closing Procedures
  • Customer Service
  • Work Prioritization
  • Information Confidentiality
  • Coaching and Mentoring
  • Water Rescue Procedures
  • Multi-Line Phone Systems
  • Attractions and Amenities Knowledgeable
  • Computer Skills
  • Escort Instructions
  • Guest Message Transmission
  • Incoming Mail Sorting
  • Payment Collection
  • Payment Processing
  • Reservations Management
  • Problem Solving
  • Phone and Email Etiquette
  • Check In and Check Out Procedures
  • Tour Arrangements
  • Guest Registration
  • Verbal and Written Communication
  • Data Gathering
  • Loading and Unloading Procedures
  • Experience in Leadership
  • Active Listening
  • Reliable & Trustworthy
  • Organizational Skills
  • PPE Use
  • Good Work Ethic
  • Friendly, Positive Attitude
  • People Skills
  • Flexible Schedule
  • Planning & Organizing
  • Microsoft Office
Experience
06/2019 to 08/2022
WSI/Lifeguard Midpen Housing Corporation South San Francisco, CA,
  • I was a water safety instructor and lifeguard at the Lindon Aquatics Center, for WSI I taught kids how to safely navigate through water and at a pool environment, I taught kids the necessary rules and regulations when learning to swim, I taught kids aging from 2 - 15 how to either float on their back to refining strokes. As a lifeguard I enforced Lindon pools policies and rules, I watched the water of the pools and the patrons in the pools, I cleaned the facility at the end of the evening and set it up in the mornings, I helped with first aid.
  • Coordinated and taught instructional classes in fundamentals of swimming and water safety.
  • Patrolled beach or pool areas on foot and in towers to monitor activities of swimmers and surfers.
  • Administered first aid and CPR in response to life-threatening situations.
  • Delivered basic life support in emergency situations and administered CPR to stabilize individuals prior to ambulance arrival.
  • Kept equipment in good working order with frequent inspections and minor repairs.
  • Watched over swimmers to respond quickly to distress situations.
  • Monitored behaviors for safety violations and took steps to prevent further violations.
  • Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.
  • Maintained neat and clean pool area and clean water.
  • Complied consistently with pool regulations and policies while encouraging staff to adhere to guidelines.
  • Adhered strictly to emergency action plans.
  • Led swimmer instructional lessons with varying aged participants to share optimal swim techniques and promote strength building.
  • Alerted patrons of storm conditions and directed to exit water immediately during local severe weather situations.
  • Patrolled to identify anyone needing assistance and offered immediate care.
  • Filled out incident and accident reports and submitted to supervisor.
  • Cleaned, brushed and vacuumed pool to keep clean.
  • Identified emergency situations or potential drownings and entered water for lifesaving measures.
  • Used training and medical supplies to examine injured people and administer first aid.
  • Observed sections of assigned water zone of responsibility.
  • Participated in monthly training courses to stay up-to-date in water rescue techniques.
  • Cautioned swimmers regarding unsafe practices and safety hazards.
  • Collaborated closely with team to identify issues and quickest methods for remediation.
09/2009 to 06/2022
Ziptour Operator Sundance Mountain Resort City, STATE,
  • I was a Zip-tour operator at sundance mountain resort, I answered questions guests had about the zip-tour and about the resort, I set people up in the appropriate gear needed to use the zip-tour, I set up the equipment used to operate the zip-tour on the zipline and set up the guests onto the line as well, I took guests on tours on the zipline, I Inspected the gear used to operate the zipline.
  • Observed and troubleshot equipment and machines to detect malfunctions and notify appropriate personnel of needed repairs.
  • Inspected finished products to verify conformity to quality standards.
  • Assessed and corrected jams in equipment.
  • Taught new employees machine operation techniques and important business procedures.
  • Complied with environmental regulations when using, dispensing of, or handling hazardous and non-hazardous materials and waste.
  • Learned and followed safety and emergency procedures.
  • Rotated among various workstations, performing work necessary to meet production needs.
  • Reported failures, malfunctions or wear issues on equipment to supervisor.
  • Collaborated with coworkers to perform projects quickly and meet business goals.
01/2021 to 05/2022
Desk Clerk Orem Family Fitness Center City, STATE,
  • At the Orem Family Fitness Center, I set patrons up with fitness center memberships (Year and month memberships) in person and over the phone, I dealt with admissions - cash and card and check, I worked with tills, I answered questions, I set people up for classes in person and over the phone, I answered phone calls, I canceled memberships, I kept the facility tidy and presentable, enforced the fitness centers policies, I greeted guests as they came in, directed anyone that needed directions, dealt with city park reservations in person and over the phone, I was a water safety instructor and lifeguard at the Lindon Aquatics Center, for WSI I taught kids how to safely navigate through water and at a pool environment, I taught kids the necessary rules and regulations when learning to swim, I taught kids aging from 2 - 15 how to either float on their back to refining strokes
  • As a lifeguard I enforced Lindon pools policies and rules, I watched the water of the pools and the patrons in the pools, I cleaned the facility at the end of the evening and set it up in the mornings, I helped with first aid.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Opened, sorted and routed incoming mail and answered correspondence.
  • Maintained important files, running reports and delivering updates on occupancy and revenue.
  • Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
  • Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Planned customized itineraries for guests with special activities to support local tourism and entertainment industries.
  • Welcomed large volume of guests and improved overall customer service.
  • Conducted transactions, confirming patient information and processing according to standard protocol.
  • Developed organizational filing systems for confidential customer records and reports.
  • Computed, recorded and proofread data or reports.
  • Typed, formatted and edited correspondence and other documents.
  • Delivered messages and ran errands.
  • Collected, counted and disbursed money to complete basic bookkeeping and banking transactions.
  • Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
  • Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
  • Trained staff members to perform work activities and use computer applications.
  • Answered telephones, directed calls and took messages.
Education and Training
Expected in 03/2026 to to
: Cultural Anthropology, Art History
Utah State University - Logan, UT
GPA:

I am currently attending Utah State University as a freshman.

I am studying Cultural Anthropology with a minor in Art History, I hope to travel abroad and continue my studies wherever I go. I am very interested in culture and the different cultures of the world and traveling would help me learn more about those. Art has always been fascinating to me and studying the historical art and architecture in various parts of the world would be a dream, but I do need to save money up for this dream.

Expected in 05/2022 to to
High school diploma:
Orem High School, Orem HIgh School Utah State University - Orem, Logan, UT
GPA:

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Resume Overview

School Attended

  • Utah State University
  • Orem High School, Orem HIgh School Utah State University

Job Titles Held:

  • WSI/Lifeguard
  • Ziptour Operator
  • Desk Clerk

Degrees

  • High school diploma

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