LiveCareer-Resume
Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

I'm a very hard worker, a very quick learner. I also, am a motivator and encourager to co workers and teammates.

Skills
  • Teamwork and contribution
  • Prioritizing and time management
  • Process monitoring
  • Safety standards and protocols
  • Relationship building
  • Cleaning agents
  • Critical thinking
  • Flexible & Adaptable
Work History
11/2019 to Current
Wash N Go Tim Harvey City, STATE,
  • Detailed high-end vehicles for VIP clients by cleaning and dressing trim, molding, weather stripping, instrument panel, steering wheel and dash molding.
  • Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
  • Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
  • Used cleaning, protective and restorative agents to maintain and enhance appearance of vehicles.
  • Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
  • Evaluated vehicles' exterior ahead of car wash service to ascertain and relay all issues to customers.
  • Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
  • Rinsed objects and placed on drying racks or used cloth, squeegees or air compressors to dry surfaces.
04/2016 to 11/2020
City of Thomasville Solid Waste Department Jimmy Smith City, STATE,
  • Established new recycling and composting services and on-site training programs with customers, improving program utilization by 100%.
  • Monitored access, collection and cleanliness of pick-up locations and storage areas to promote and maintain high customer satisfaction.
  • Identified or investigated new opportunities for materials to be collected and recycled.
  • Assigned truck drivers or recycling technicians to routes.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Maintained and repaired facilities, equipment and tools to achieve operational readiness, safety and cleanliness.
  • Created plans and communicated deadlines to ensure projects were completed on time.
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions.
  • Drove operational improvements which resulted in savings and improved profit margins.
05/2008 to 12/2011
United States Marine Corps Marine Corps City, STATE,
  • Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
  • Detailed theft, access violations and other incidents with reports to boost success of future criminal or civil remediation.
  • Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
  • Completed full building and grounds patrols every 12 hours to spot and investigate concerns.
  • Provided basic first aid and CPR to individuals in need of medical care until arrival of emergency medical personnel.
  • Interacted assertively but non-confrontationally with all levels of personnel and general public.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Supported criminal investigations by collaborating fully with local law enforcement representatives.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Remained calm, assertive and mindful to think critically and problem solve during stressful situations.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
  • Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Scanned incoming and outgoing personnel and packages using hand-held wands and x-ray machinery to protect building, assets and individuals.
  • Oversaw premises, including entry and exit of up to 12 employees and visitors daily.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Secured personal and company goods against robbery, vandalism and illegal entry.
  • Regulated vehicle and pedestrian traffic upon entry onto building grounds through electronic gates.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Checked and verified photo identification prior to granting facility access.
  • Reported irregularities such as fire and safety hazards to maintenance.
  • Checked identification of all persons entering and exiting facility to eliminate unauthorized visitors.
  • Contacted law enforcement in case of unauthorized persons, documents and materials.
  • Patrolled and monitored premises in company vehicle, on bicycle and by foot.
  • Permitted entry with escort for approved persons into secure locations.
  • Participated in staff meetings, special events and professional development activities.
  • Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
Education
Expected in 05/2007
High School Diploma:
Thomasville High School - Thomasville, GA
GPA:

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Resume Overview

School Attended

  • Thomasville High School

Job Titles Held:

  • Wash N Go
  • City of Thomasville Solid Waste Department
  • United States Marine Corps

Degrees

  • High School Diploma

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