I'm a very hard worker, a very quick learner. I also, am a motivator and encourager to co workers and teammates.
Skills
Teamwork and contribution
Prioritizing and time management
Process monitoring
Safety standards and protocols
Relationship building
Cleaning agents
Critical thinking
Flexible & Adaptable
Work History
11/2019 to Current
Wash N GoTim Harvey – City, STATE,
Detailed high-end vehicles for VIP clients by cleaning and dressing trim, molding, weather stripping, instrument panel, steering wheel and dash molding.
Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
Used cleaning, protective and restorative agents to maintain and enhance appearance of vehicles.
Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
Evaluated vehicles' exterior ahead of car wash service to ascertain and relay all issues to customers.
Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
Rinsed objects and placed on drying racks or used cloth, squeegees or air compressors to dry surfaces.
04/2016 to 11/2020
City of Thomasville Solid Waste DepartmentJimmy Smith – City, STATE,
Established new recycling and composting services and on-site training programs with customers, improving program utilization by 100%.
Monitored access, collection and cleanliness of pick-up locations and storage areas to promote and maintain high customer satisfaction.
Identified or investigated new opportunities for materials to be collected and recycled.
Assigned truck drivers or recycling technicians to routes.
Maintained energy and enthusiasm in fast-paced environment.
Maintained and repaired facilities, equipment and tools to achieve operational readiness, safety and cleanliness.
Created plans and communicated deadlines to ensure projects were completed on time.
Delivered exceptional level of service to each customer by listening to concerns and answering questions.
Drove operational improvements which resulted in savings and improved profit margins.
05/2008 to 12/2011
United States Marine CorpsMarine Corps – City, STATE,
Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
Detailed theft, access violations and other incidents with reports to boost success of future criminal or civil remediation.
Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
Completed full building and grounds patrols every 12 hours to spot and investigate concerns.
Provided basic first aid and CPR to individuals in need of medical care until arrival of emergency medical personnel.
Interacted assertively but non-confrontationally with all levels of personnel and general public.
Responded quickly to incidents and assessed active situations for security concerns.
Supported criminal investigations by collaborating fully with local law enforcement representatives.
Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
Remained calm, assertive and mindful to think critically and problem solve during stressful situations.
Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.
Responded quickly to emergency situations to assess and deflect issues.
Scanned incoming and outgoing personnel and packages using hand-held wands and x-ray machinery to protect building, assets and individuals.
Oversaw premises, including entry and exit of up to 12 employees and visitors daily.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Secured personal and company goods against robbery, vandalism and illegal entry.
Regulated vehicle and pedestrian traffic upon entry onto building grounds through electronic gates.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Checked and verified photo identification prior to granting facility access.
Reported irregularities such as fire and safety hazards to maintenance.
Checked identification of all persons entering and exiting facility to eliminate unauthorized visitors.
Contacted law enforcement in case of unauthorized persons, documents and materials.
Patrolled and monitored premises in company vehicle, on bicycle and by foot.
Permitted entry with escort for approved persons into secure locations.
Participated in staff meetings, special events and professional development activities.
Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
Education
Expected in 05/2007
High School Diploma: Thomasville High School - Thomasville, GA GPA:
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