volunteer resume example with 5+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Hardworking and reliable employee with background in operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Skills
POS systems
Cash management
Staff mentoring
ID verification
Customer assistance
Issue resolution
Experience
02/2013 to 04/2018VolunteerYmca Twin Cities | Eveleth, MN,
Volunteered to help with special events and programs by checking in participants and giving directions.
Kept facilities organized, clean and well-maintained to best meet program needs.
Engaged children in arts and crafts, singing, sports activities, games and events while maintaining safe environment.
Coordinated and arranged decorations, equipment and food service to facilitate various entertaining activities.
Engaged with others successfully using strong verbal and written communication skills.
Assisted in monitoring special group events.
03/2015 to 07/2015CashierKohler | Chicago, IL,
Operated cash register, collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Wiped down counters and maintained cleanliness.
Processed sales transactions to prevent long customer wait times.
Accepted cash and credit card payments, issued receipts and provided change.
Kept customer and food preparation areas clean and well-organized.
Restocked workstation with supplies and communicated out-of-stock items to management.
Completed opening, closing and shift change tasks by following company guidelines.
Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
Accurately made change for cash transactions.
Verified orders and bagged items for easy transport.
Processed credit card payments and gave counter slips to customers for signatures.
Took orders, prepared foods and processed payments in full-service establishment.
Mastered point-of-service computer system for automated order taking.
Reviewed contents on food trays to check complete order.
Monitored and counted food stock and supplies to reorder on time.
Greeted customers promptly and responded to questions.
Maintained work area and kept cash drawer organized.
Counted and balanced cashier drawers.
Cleaned and stocked front end areas, including register changing tapes and ribbons.
03/2016 to 08/2016Customer Service RepresentativePfizer | Rocky Mount, NC,
Educated customers on special pricing opportunities and company offerings.
Upheld strict quality control policies and procedures during customer interactions.
Recommended improvements to products and services to mitigate complaints.
Operated cash register, collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Helped customers find specific products, answered questions and offered product advice.
Worked closely with front-end staff to assist customers.
Accepted cash and credit card payments, issued receipts and provided change.
Met high productivity standards in processing payments for customers.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Learned roles of other departments to provide coverage and keep store operational.
Verified customer identification for alcohol or tobacco purchases.
Received payments for products and issued receipts.
Answered customer quests, provided store information and escorted to desired store areas.
Promoted specific item options to drive sales and achieve add-on purchases.
Processed 100+ transactions per day with exceptional accuracy.
04/2018 to 08/2018Personal ShopperShipt | Sodus, MI,
Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently, including face masks and hand sanitizer to protect customers and others.
Completed pickup and shopping orders for customers across Saint Louis & Saint Charles Counties.
Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
Followed application instructions closely and reviewed deliveries to minimize errors.
Maximized hourly rate by organizing shopping trips and planning efficient routes.
Education and Training
Expected in 02/2016 to to High School Diploma | East Saint Louis Senior High School , East Saint Louis, IL, GPA: Status -
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