LiveCareer-Resume

volunteer resume example with 5+ years of experience

JC J S S JS J S S JS J S S JS J S S JS J S S JS J S S JS
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Hardworking and reliable employee with background in operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Skills
  • POS systems
  • Cash management
  • Staff mentoring
  • ID verification
  • Customer assistance
  • Issue resolution
Experience
02/2013 to 04/2018 Volunteer Ymca Twin Cities | Eveleth, MN,
  • Volunteered to help with special events and programs by checking in participants and giving directions.
  • Kept facilities organized, clean and well-maintained to best meet program needs.
  • Engaged children in arts and crafts, singing, sports activities, games and events while maintaining safe environment.
  • Coordinated and arranged decorations, equipment and food service to facilitate various entertaining activities.
  • Engaged with others successfully using strong verbal and written communication skills.
  • Assisted in monitoring special group events.
03/2015 to 07/2015 Cashier Kohler | Chicago, IL,
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and maintained cleanliness.
  • Processed sales transactions to prevent long customer wait times.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Kept customer and food preparation areas clean and well-organized.
  • Restocked workstation with supplies and communicated out-of-stock items to management.
  • Completed opening, closing and shift change tasks by following company guidelines.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Accurately made change for cash transactions.
  • Verified orders and bagged items for easy transport.
  • Processed credit card payments and gave counter slips to customers for signatures.
  • Took orders, prepared foods and processed payments in full-service establishment.
  • Mastered point-of-service computer system for automated order taking.
  • Reviewed contents on food trays to check complete order.
  • Monitored and counted food stock and supplies to reorder on time.
  • Greeted customers promptly and responded to questions.
  • Maintained work area and kept cash drawer organized.
  • Counted and balanced cashier drawers.
  • Cleaned and stocked front end areas, including register changing tapes and ribbons.
03/2016 to 08/2016 Customer Service Representative Pfizer | Rocky Mount, NC,
  • Educated customers on special pricing opportunities and company offerings.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Upheld strict quality control policies and procedures during customer interactions.
  • Recommended improvements to products and services to mitigate complaints.
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Met high productivity standards in processing payments for customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Verified customer identification for alcohol or tobacco purchases.
  • Received payments for products and issued receipts.
  • Answered customer quests, provided store information and escorted to desired store areas.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Processed 100+ transactions per day with exceptional accuracy.
04/2018 to 08/2018 Personal Shopper Shipt | Sodus, MI,
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
  • Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently, including face masks and hand sanitizer to protect customers and others.
  • Completed pickup and shopping orders for customers across Saint Louis & Saint Charles Counties.
  • Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
  • Followed application instructions closely and reviewed deliveries to minimize errors.
  • Maximized hourly rate by organizing shopping trips and planning efficient routes.
Education and Training
Expected in 02/2016 to to High School Diploma | East Saint Louis Senior High School , East Saint Louis, IL, GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • East Saint Louis Senior High School

Job Titles Held:

  • Volunteer
  • Cashier
  • Customer Service Representative
  • Personal Shopper

Degrees

  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: