volunteer resume example with 5 years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth.
Dynamic and performance-driven business professional with high integrity, strong work ethic and great leadership skills.
Practiced in customer relations, sales and inventory control. Demonstrated skill at improving store operations, increasing top line sales and reducing costs. Successful at sales growth, customer growth, budgets and goals.
Skills
Recordkeeping
Materials handling
Public speaking
Document management
Store opening and closing procedures
Employee supervision and motivation
Outstanding communication skills
Team-oriented
Accurate cash handling
Recruiting and hiring
Schedule management
Safety protocol
Experience
01/2017 to CurrentVolunteer Delray Beach, Florida | Delray Beach, FL,
Successfully use strong verbal and written communication skill.
Kept facilities organized, clean and well-maintained to best meet program needs.
Sorted and distributed canned goods and produce to disadvantaged families.
Welcomed customers and answered questions.
Communicated needs and issues to appropriate supervisors.
Educated residents and families about available services.
Helped clients apply for help.
Maintained up-to-date and accurate program files and records.
Coordinated referrals to community services by advocating for individual needs.
Filed away paperwork once completed.
10/2021 to 01/2022Shift ManagerSt. Luke's Health System | Caldwell, ID,
Positioned skilled staff in key areas throughout shift to optimize department productivity.
Directed employees through daily routines.
Handled customer complaints, questions and inquiries.
Managed cash positions and made bank deposits.
Counted out cash drawers at end of each shift and logged profits into computer system.
10/2020 to 10/2021General ManagerVeterans Canteen Service | Anchorage, AK,
Delivered exceptional client experiences through hands-on leadership of associates and managers.
Complied with company policies and government regulations.
Monitored supplier operations to verify quality, delivery schedule
Upheld company standards and compliance requirements for operations and cleanliness.
Positioned skilled staff in key areas throughout shift to optimize productivity.
Documented receipts, employee hours and inventory movements.
Managed schedules, accepted time off requests and found coverage for shifts.
Generated reports to assess performance and adjusted workflows to realign with targets.
Directed employees through daily routines.
Handled customer complaints and questions.
Managed cash positions and made bank deposits.
Managed inventory and ordered new products when inventory was running low.
Managed scheduling for 15 employees.
Trained new employees on company policies, procedures, techniques and customer service standards.
Cross-trained in every store role to maximize operational knowledge.
Delivered excellent customer service.
Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
Managed inventory tracking and physical inventory counts to minimize loss.
Generated repeat business by responding to customer concerns.
Oversaw inventory management
Resolved customer problems by investigating issues and answering questions.
Prioritized sanitation, safety and health standards in work areas.
Assessed, optimized and elevated operations to target current and expected demands.
07/2021 to 09/2021Sandwich ArtistCoborn's | New Prague, MN,
Kept customer and food preparation areas clean and well-organized.
Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods.
Delivered superior customer service.
Completed efficient store opening and closing procedures each day.
Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
Talked pleasantly with customers while taking orders and promoted positive image for business.
Assisted customers, answered questions and resolved complaints.
Took orders, prepared foods and processed payments in full-service establishment.
Assisted in preparing food by cutting, chopping and marinating meats, vegetables and fruits.
Completed opening, closing and shift change tasks by following company guidelines.
Discussed menu options with customers and offered suggestions to meet individual needs.
Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
Verified orders and bagged items for easy transport.
Communicated with customer to provide menu offering details and assist with decision-making.
Answered guest questions, delivering most accurate and updated information available.
Used POS system and cash register to receive payments by cash, check, credit card and voucher.
Informed customers of regular deals or monthly specials to upsell orders.
Education and Training
Expected in 06/2004 to to High School Diploma | Pacific Coast High School, Arcata, CAGPA: Status -
Expected in to to | EnglishCollege of The Redwoods, Eureka, CAGPA: Status -
Expected in to to | Social SciencesCollege of The Siskiyous, Weed, CAGPA: Status -
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