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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

To secure a position with a well-established and stable organization that will enable me to use my strong organizational skills, multi-tasking strategies, and ability to work well with others while providing quality and effective customer service. Offering years of military experience leading teams to accomplish Air Force missions. Hands-on experience creating and implementing new Air Force programs. Posses strong skills in team management and logistics.

Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Work History
01/2017 to Current Unit Training Manager Department Of The Air Force | San Antonio, TX, Develops, delivers, and evaluates Education and Training program for 170+ unit members. Applies instructional system development process. Provides technical guidance and assistance to managers and supervisors on all aspects of the training program elements. Collects and analyzes job performance data, and conducts occupational analysis surveys. Prepares briefings regarding status of program, training reservists and newly assigned personnel. Determines the most cost-effective method of delivering education and training to Air Force Reserve members. Creates materials to support objectives. Evaluates and inspects Education and Training programs within unit sections, determining adequacy of existing courses and programs. Develops tests and standards to measure individual abilities. Compares individual knowledge and skills with job standards, and identifies Education and Training requirements. Screens and validates formal Education and Training requirements. Requests course quotas; monitors formal Education and Training requests and maintains records of course attendance, withdrawals, and completions. prepares and maintains records, files and materials to coordinate and schedule events and facility use. Liaison between unit and base education office in scheduling end of course exams for CDC's and PME courses. Experience using MilPDs, CDSAR, ETCA, TBA, AFTR, IMDS, G081 and other various programs to research and track multiple Education and Training items for personnel.
04/2015 to 01/2017 Formal Schools Manager US Air Force Reserve | City, STATE, Develops, delivers, and evaluates Education and Training program. Advises commanders on training for 1600+ members of the 446 Airlift Wing. Serves as the Office of Primary Responsibility (OPR) for On-the-Job Training (OJT) by implementing and managing OJT policies and procedures. Monitors progress of wing members, provides reports and data, counsels trainees, trainers and Unit Training Managers (UTMs). Liaison to AFRC training and Career Field Managers, staying informed of changes within career fields and articulating the information to UTMs and Commanders. Schedules formal technical schools, PME and skill upgrade training attendance. Oversees $4 million Seasoning Training Program. Requests, Manages, and distributes Training Line Numbers (TLNs) for 18 units. Ensures accuracy of the Personnel Data System and performs functional review of data reliability. Counsels Reserve non-prior/prior service personnel on training and upgrade requirements. Manages advanced Delayed Training Flight (DTF) counseling program, briefing upgrade training, education program/benefits. Coordinates seminars and training sessions via Defense connect Online (DCO). Presents briefings during Commanders call and training meetings. Fills in for Chief/Assistant Chief of Training in their absence scheduling Unit Training Assemblies, Annul Tours, and Active Duty Operational Support for Flight members and coordinates TDY's for incoming Annual Tour personnel. Manages records, overseeing collection, maintenance, access, archiving and disposition of paper and electronic records. Responsible for personnel actions within the Education and Training flight to include: conducting interviews, performing feedbacks, writing evaluation, awards and decorations under my direct supervision.
04/2012 to 04/2015 Air Transportation Craftsman US Air Force Reserve | City, STATE,
    Plans and organizes air transportation activities, justifying personnel, equipment and facilities required to accomplish mission. Plans and evaluates routine Load Planning operations and functions. Determines supplies and facilities required, and allocated equipment needed to complete training and real-world missions. Establishes procedures for loading passengers and cargo aboard multi-million dollar aircraft, processing passengers, and preparing records and reports. Expert in tactical and technical guidance. Communicates orders and directions effectively to 182+ personnel. Provides handling services of special category passengers. Determines and implements necessary safety and security precautions for handling and storing dangerous materials, special cargo, mail and baggage. Preplan and computes aircraft load distribution by assessing weight and balance factors to ensure safe passage for cargo and passengers. Supervises use of material handling equipment and cargo loading and unloading operations. Ensures all cargo documentation, packaging, labeling and marking requirements, and all border clearance requirements have been met. Prepares, completes, and maintains air movement records, documents and reports along with maintaining travel forms and weight and balance records. Collaborates with multiple agencies to ensure completion of all transportation training requirements. Initiates and restructures load planning training platforms, resulting in fully qualified, mission ready members, increasing the squadrons mission capability. Conducts and mentors squadron members in mandatory and voluntary training offered at squadron level. Utilizes Air Force training records to monitor progress, identify deficiencies, determine causes, recommend corrective actions and provide counsel to assigned personnel. Analyzes and evaluates the effectiveness of training plans, coordinating alternate training methods as budget and individual circumstances dictate. Coordinates with multiple agencies, scheduling skill level awarding core training workshops. Improves effectiveness of training by implementing milestone/training plans and coordinating needs to be met with other agencies and sister services. Prepares reports, documents findings and action plans, approving all follow-up actions. Manages multiple automated systems and products, multimedia and qualification training programs. Ensures effective oversight and management of all personnel and programs to achieve outstanding organization and customer satisfaction. Stays abreast of all changing training requirements, implementing required adjustments to training, and coordinating changes with command. Program manager for awards and decorations.
11/2009 to 04/2012 Flight Engineer United States Air Force | City, STATE,

Performs aircraft visual inspections (pre-flight/through-flight), operates and monitors engine and aircraft system controls, panels and indicators.

11/2008 to 11/2009 Maintenance Training Flight Instructor United States Air Force | City, STATE,


Administers and implements training classes and programs for entire unit. Assures proper interpretation and application of policies as the primary advisor on all training needs pertaining to 552 Air Control Wing members. Develops, organizes, and executes detailed training programs targeting optimal goals to meet mission requirements. Knowledge of principles and processes of effective instructions and adult learning. Creates and edits squadron wide training documentation, instructions, correspondence and programs. Analyzes training data, creates status reports, and establishes training resources. Collaborates with multiple agencies to ensure completion of all training requirements. Initiates and restructures training platform resulting in fully qualified, mission ready members, increasing the unit’s mission capability. Responds to training program inspection discrepancies and initiates actions to not only meet minimum standards, but exceed them, creating training programs adopted by other flights to enhance their training programs. Works with Education and Training to streamline the class scheduling process to ensure max utilization of available slots. Coordinates with other units to assess all education, training needs and requirements for unit personnel and readiness. Provides continuous monitoring of policies, procedures, instructions and regulations ensuring accurate information being relayed at all time. Assesses the wartime capabilities of the wing by assisting with multiple staff assistance/evaluations, Unit Compliance Inspections (UCI), and Maintenance Compliance Assessment Program (MCAP) visits. Overseeing training efforts and record management, ensuring regulatory compliance for flight members, multiple programs and databases. Implements procedures and policies to overhaul a failing records management system. Performs training flight administrative functions and manages office budget, prepared all financial reports, ensured seamless work flow. Plans, directs, manages designated projects/budget and requests for members based on mission and training needs. Completes entire audit of flight financial reports providing corrective actions resulting in an increased budget for much needed training and office equipment. Oversees all conference events, staff visits, and briefings. Responsible for preparing and reviewing daily training reports, analyzing results to develop effective tactics to utilize manpower and resources, making recommendations to enhance mission readiness. Conducts and mentors members through mandatory and voluntary training. Program manager for awards and decorations, responsible for processing and writing of awards for all unit members including achievement, commendation, meritorious service medals. Proficient in Microsoft Office Suite; experience ranging from drafting simple memorandums and publishing documents to creating databases and linking spreadsheets for more complex products and analysis. Lauded by co-workers on ability to assist, provide and develop guidance on education and training programs.

04/2007 to 11/2008 Aircraft Structural Maintenance Craftsman United States Air Force | City, STATE, Expertly oversaw structural repair on AWACS aircraft. Oversaw and performs maintenance repair efforts and records management ensuring regulatory compliance for over 60 personnel, 5 programs and multiple training and mission databases. Advises and coordinates with section supervisors on structural and composite repair, modification, and corrosion protection treatment with respect to original strength, weight, and contour to maintain structural. Ensures aircraft balance is maintained. Manufactures jigs, fixtures, forms and molds as needed for training and real world missions. Oversees painting of aircraft, missiles, support equipment and training equipment. Maintains and inspects multi-million dollar tools and equipment. Performs operator maintenance and service inspections on shop equipment and tools, along with ensuring lockout/tagout procedures were accomplished prior to performing shop equipment maintenance. Stores, handles and disposes of hazardous waste and materials according to environmental standards. Inspects aircraft structures/components and determines operational status. Interprets inspection findings, and determines corrective action needed for mission readiness. Posts training record entries and maintains maintenance and inspection records. Recommends methods to improve equipment performance and maintenance procedures. Uses automated maintenance systems; imputing, validating, analyzing data processed; clears and closes out completed discrepancies. Responsible for preparing and reviewing daily status reports, analyzing results to develop effective tactics to utilize manpower and resources, making recommendations to enhance mission readiness. Provides assistance to customers, agents and representatives in a high tempo, high stress environment. Provides exceptional service and mission maintenance support for internal and external customers, troubleshoot hardware and software issues, coordinates with manufacturers and identifies maintenance and technical issues; provides detailed instructions for resolution. Responds to inspection discrepancies and initiated actions to not only meet minimum standards, but exceed them, creating programs adopted by other agencies to enhance their programs. Assists with the implementation of streamlined maintenance procedures, reducing in-shop repair processing time and backlogs. Conducts and mentored members through mandatory and voluntary training. Utilizes Air Force training records to monitor progress, identify deficiencies, determine causes, recommend corrective actions and provide counsel to assigned personnel. Analyzes and evaluates the effectiveness of training plans, coordinating alternate training methods as budget and individual circumstances dictated. Collaborates with multiple agencies, coordinating core training workshops resulting in skill levels awarded in a timely manner and ensured completion of all maintenance training requirements. Improves effectiveness of training by implementing milestone/training plans and coordinating needs to be met with other agencies and sister services. Initiates and restructures training platform resulting in fully qualified, mission ready members, increasing the unit’s mission capability. Administers and implements CFETP training classes. Determines cost, facilities, supplies, and equipment necessary to support training requirements. Assures proper interpretation and application of Technical Orders, publications and squadron policies as the primary advisor on all training needs pertaining to structural maintenance members. Developes, organizes, and executes detailed training programs targeting optimal goals to meet mission requirements. Helps create and edit structural maintenance training documentation, instructions, correspondence and programs. Analyzes flight training data, creates status reports, and establishes training resources. Advises leadership regarding actions that would affect training, productivity and aircraft mission readiness. Develops and makes recommendations for mobility and deployment plans for the unit to meet worldwide contingencies. Hand selected to the 552 Maintenance Operations Squadron, Maintenance Training Flight to instruct all annual and newcomer training. Performs fabrication flight administrative functions and manages office budget, prepares all financial reports, ensures seamless work flow. Plans, directs, manages designated projects/budget and requests for members based on mission and training needs. Conducts complete audit of flight financial reports providing corrective actions resulting in an increased budget for much needed maintenance tools. Program manager for awards and decorations, responsible for the processing and writing of awards for all unit members including achievement, commendation, meritorious service medals.
04/2004 to 04/2007 Aircraft Structural Maintenance Craftsman United States Air Force | City, STATE,

Skillfully performs structural repair on F-16, A-10 and other inbound aircraft as needed. Assembles structural parts and components to meet technical order requirements for preserving structural integrity. Assesses damage to aircraft structural components and coatings. Advises and coordinates with section supervisors on structural and composite repair, modification, and corrosion protection treatment with respect to original strength, weight, and contour to maintain structural and low observable integrity. Ensures aircraft balance is maintained. Assembles aircraft repairs using special fasteners and adhesives, checking repairs for serviceability according to technical order specifications and technical publications. Manufactures jigs, fixtures, forms and molds as needed for training and real world missions. Paints aircraft, missiles, support equipment and training equipment. Identifies, removes and treats corrosion using mechanical and chemical procedures and applied corrosion protective coatings when needed. Applies aircraft paint schemes and markings as required by technical orders. Uses metal working equipment and tools to form, cut, bend, and fasten replacement/repair parts to damaged structures and components. Fabricates, repairs, and assembles tubing and cable assemblies for aerospace weapon systems and support Equipment. Maintains and inspects multi-million dollar tools and equipment. Performs operator maintenance and service inspections on shop equipment and tools, along with ensuring lockout/tagout procedures were accomplished prior to performing shop equipment maintenance. Stores, handles and disposes of hazardous waste and materials according to environmental standards. Inspects aircraft structures/components and determines operational status. Interprets inspection findings, and determines corrective action needed for mission readiness. Posts training record entries and maintained maintenance and inspection records. Recommends methods to improve equipment performance and maintenance procedures. Uses automated maintenance systems; imputing, validating, analyzing data processed; clears and closes out completed discrepancies. Responsible for preparing and reviewing daily status reports, analyzing results to develop effective tactics to utilized manpower and resources, making recommendations to enhance mission readiness. Provides assistance to customers, agents and representatives in a high tempo, high stress environment. Provides exceptional service and mission maintenance support for internal and external customers, troubleshoots hardware and software issues, coordinates with manufacturers and identifies maintenance and technical issues; providing detailed instructions for resolution. Responds to inspection discrepancies and initiates actions to not only meet minimum standards, but exceed them, creating programs adopted by other agencies to enhance their programs. Conducts and mentored members through mandatory and voluntary training. Collaborates with multiple agencies to ensure completion of all maintenance training requirements. Initiates and restructures training platform resulting in fully qualified, mission ready members, increasing the unit’s mission capability. Administers and implements CFETP training classes and programs. Assures proper interpretation and application of Technical Orders, publications and squadron policies as the primary advisor on all training needs pertaining to structural maintenance members. Develops, organizes, and executes detailed training programs targeting optimal goals to meet mission requirements. Helps create and edit structural maintenance training documentation, instructions, correspondence and programs. Analyzes flight training data, creating status reports, and establishing training resources.

09/2001 to 03/2004 Aircraft Structural Maintenance Journeyman United States Air Force | City, STATE,

Skillfully performs structural repair on F-15 and other inbound aircraft as needed. Assembles structural parts and components to meet Technical Order requirements for preserving structural integrity and low observable qualities. Assesses damage to aircraft structural components and low observable coatings. Advises and coordinates with section supervisors on structural and low observable repair, modification, and corrosion protection treatment with respect to original strength, weight, and contour to maintain structural and low observable integrity. Ensures aircraft balance is maintained. Assembles aircraft repairs using special fasteners and adhesives, checking repairs for serviceability according to technical order specifications and technical publications. Manufactures jigs, fixtures, forms and molds as needed for training and real world missions. Paints aircraft, missiles, support equipment and training equipment. Identifies, removes and treats corrosion using mechanical and chemical procedures. Applies corrosion protective and low observable coatings. Applies aircraft paint schemes and markings as required by Technical Orders. Uses metal working equipment and tools to form, cut, bend, and fasten replacement/repair parts to damaged structures and components. Fabricates, repairs, and assembles tubing and cable assemblies for aerospace weapon systems and support Equipment. Maintains and inspects multi-million dollar tools and equipment. Performs operator maintenance and service inspections on shop equipment and tools, along with ensuring lockout/tagout procedures are accomplished prior to performing shop equipment maintenance. Stores, handles and disposes of hazardous waste and materials according to environmental standards. Inspects aircraft structures/components and determines operational status. Interprets inspection findings, and determines corrective action adequacy. Posts entries and maintains maintenance and inspection records. Recommends methods to improve equipment performance and maintenance procedures. Uses automated maintenance systems; imputing, validating, analyzing data processed; clears and closes out completed discrepancies. Responsible for preparing and reviewing daily status reports, analyzing results to develop effective tactics to utilized manpower and resources, making recommendations to enhance mission readiness. Provides assistance to customers, agents and representatives in a high tempo, high stress environment. Provides exceptional service and mission maintenance support for internal and external customers, troubleshoot hardware and software issues, coordinates with manufacturers and identifies maintenance and technical issues; providing detailed instructions for resolution. Responds to inspection discrepancies and initiates actions to not only meet minimum standards, but exceed them, creating programs adopted by other agencies to enhance their programs.

Education
Expected in 2015 Education and Training Apprentice | Education and Training Apprentice, Keesler AFB, MS GPA:
Expected in 2015 NCOA | PME Non-commissioned Officer Academy , Shepard AFB, TX GPA:
Expected in 2013 Air Transportation Apprentice | Air Transportation Apprentice, Dobbins ARB, GA GPA:
Expected in 2013 ICODES | Integrated Computerized Deployment System, Dobbins ARB, GA GPA:
Expected in 2012 NCOLDC | Non-commissioned Officer Leadership Development Course, Joint Base Lewis-McChord, WA GPA:
Expected in 2009 Flight Engineer | Basic Flight Engineer Course, Lackland AFB, TX GPA:
Expected in 2009 POI | Principals of Instruction, Tinker AFB, OK GPA:
Expected in 2009 MIC | Military Instructor Course, Hill AFB, UT GPA:
Expected in 2006 ALS | PME Airman Leadership School, Eielson AFB, AK GPA:
Expected in 2002 Aircraft Structural Maintenance Apprentice | Aircraft Structural Maintenance Apprentice, NAS Pensacola, FL GPA:
Accomplishments

Wing NCO of the Quarter - 2015, NCO of the Quarter - 2014, NCO MX Pro of the Month - 2008, LSET Honor Roll - 2008, Group NCO of the Quarter - 2007, Logistics Standardization and Evaluation Team Professional Performer - 2006, Quality Assurance Award - Sep 2005 / Dec 2005 / April 2006 / June 2006 / Feb 2007 / Aug 2008, FTAC Outstanding Performer - 2002, Airman of the Month - 2002


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Resume Overview

School Attended

  • Education and Training Apprentice
  • Non-commissioned Officer Academy
  • Air Transportation Apprentice
  • Integrated Computerized Deployment System
  • Non-commissioned Officer Leadership Development Course
  • Basic Flight Engineer Course
  • Principals of Instruction
  • Military Instructor Course
  • Airman Leadership School
  • Aircraft Structural Maintenance Apprentice

Job Titles Held:

  • Unit Training Manager
  • Formal Schools Manager
  • Air Transportation Craftsman
  • Flight Engineer
  • Maintenance Training Flight Instructor
  • Aircraft Structural Maintenance Craftsman
  • Aircraft Structural Maintenance Craftsman
  • Aircraft Structural Maintenance Journeyman

Degrees

  • Education and Training Apprentice
  • NCOA
  • Air Transportation Apprentice
  • ICODES
  • NCOLDC
  • Flight Engineer
  • POI
  • MIC
  • ALS
  • Aircraft Structural Maintenance Apprentice

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