Over seven years of working in a managed care in a call-center environment. Excellent research and communication skills. Strong time management skills, multitasking as well as paying close attention to detail. Great team player while also possessing ability to work well independently. Comprehensive knowledge for meeting targets for staff and unit performances.
Claims billing & paired systems used: Diamond, Sidewinder, IKA, Facets, Maces, Amisys & Avality. Computer skills: Microsoft Word, Office 2010, Lync, WebEx, MS Word 2010, Excel, Power point and Internet. Computer systems: PeopleSoft, Vista, Windows & MAC Pro.
- Identifying and Reporting Child Abuse & Neglect.
- Child Care Training
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