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TRAVELER II Resume Example

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TRAVELER II
Professional Summary

Trustworthy Teller skilled in working in customer-focused work environments. Offering strong knowledge of banking products and services. Dependable and punctual with outstanding mathematical aptitude. Well-versed in handling a high volume of cash on a daily basis in bank settings. Knowledgeable about managing financial transactions, preventing fraud and complying with various security acts and regulations. Focused Teller with more than 7 years' experience in banking environments. Skilled in counting and packaging money, keeping an accurate drawer and building positive customer relationships. Excellent sales, service and time management abilities. Consistently accurate in counts and balances. Outgoing personality with attention to delivering outstanding customer experiences.

Skills
  • Cash counting/ Handling Expertise
  • Relationship building and management
  • Consumer banking specialist
  • Night and safe deposit procedures
  • Compliance, banking laws and regulations
  • Deposit and Withdrawal Management
  • Cross-Selling Expertise
  • Account updating
  • Customer relationship development
  • Transaction processing
  • Banking
Work History
TRAVELER II, 10/2020 to Current
Company Name – City, State
  • Performed customer transactions for money orders, cashiers checks, deposits and withdrawals.
  • Educated customers on use of banking website and mobile apps.
  • Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
  • Recognized needs and referred to appropriate representative or line of business for cross-sell or service opportunities.
  • Processed customer transactions accurately and efficiently.
  • Executed wire transfers, stop payments and account transfers.
  • Handled various accounting transactions.
  • Assisted customers with setting up or closing accounts
  • Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
  • Identified sales opportunities and referred customers to branch partners in financial services.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
Universal Associate Banker Teller, 06/2019 to 08/2020
Company Name – City, State
  • Performed customer transactions for money orders, cashiers checks, deposits and withdrawals.
  • Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
  • Assisted customers with setting up or closing accounts
  • Maintained friendly and professional customer interactions.
  • Recognized needs and referred to appropriate representative or line of business for cross-sell or service opportunities.
  • Executed wire transfers, stop payments and account transfers.
  • Identified sales opportunities and referred customers to branch partners in financial services.
Teller, 01/2016 to 02/2019
Company Name – City, State
  • Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
  • Performed customer transactions for money orders, cashiers checks, deposits and withdrawals.
  • Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
  • Handled various accounting transactions.
  • Processed customer transactions accurately and efficiently.
  • Maintained friendly and professional customer interactions.
  • Recognized needs and referred to appropriate representative or line of business for cross-sell or service opportunities.
  • Ensured all supplies were stocked for customers and personal teller station.
  • Identified sales opportunities and referred customers to branch partners in financial services.
  • Maintained excellent attendance record, consistently arriving to work on time.
Bank Teller, 01/2014 to 06/2016
Company Name – City, State
  • Educated customers on use of banking website and mobile apps.
  • Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
  • Audited fellow teller currency to contribute to dual-control procedures.
  • Sold and cross-sold bank products to new and existing customers.
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
  • Reconciled cash drawer and resolved discrepancies.
  • Accessed computerized financial information to answer questions related to specific accounts.
  • Removed mutilated currency from circulation.
  • Turned in excess cash to maintain drawer security.
  • Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
  • Recognized needs and referred to appropriate representative or line of business for cross-sell or service opportunities.
  • Maintained friendly and professional customer interactions.
  • Ensured all supplies were stocked for customers and personal teller station.
  • Identified sales opportunities and referred customers to branch partners in financial services.
  • Processed customer transactions accurately and efficiently.
Server , 4/17/00 to 10/2013
Company Name – City, State
  • Greeted and maintained relationships with regular customers.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Education
No Degree: Business AdministrationFlorida Gateway College - City, State
CNA LICENSE : CERTIFIED NURSING ASST., 01/2013
SUWANNEE HAMILTON VO TEC - City
High School Diploma: 06/1984
BRANFORD HIGH SCHOOL - City
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Resume Overview

School Attended

  • Florida Gateway College
  • SUWANNEE HAMILTON VO TEC
  • BRANFORD HIGH SCHOOL

Job Titles Held:

  • TRAVELER II
  • Universal Associate Banker Teller
  • Teller
  • Bank Teller
  • Server

Degrees

  • No Degree : Business Administration
    CNA LICENSE : CERTIFIED NURSING ASST. , 01/2013
    High School Diploma : 06/1984

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