training manager resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Team-oriented self-starter bringing 30+ years of experience in leadership, management, and training development. A confident people-first leader focused on developing critical thinking and strategic planning to deliver high-performing outcomes to market. Skilled at developing team member focus on excellence using self management skills in composure and tempo. Significant recognition for leadership quality, leadership development as a model of great customer service, and practical innovations executed to build sustainable and predictable delivery of excellence in products, process and service. Seeking leadership role in a people-first ecosystem.

  • Full Lifecycle Focused Training Development
  • Leadership and Career Development
  • Sustain Strategic Planning
  • Cross-Functional Team Leadership
  • Inspirational Leader
  • Design, Innovate, and Implement Sustainable Solutions
  • Project Management with Continuous Improvement
  • Excellence Focused
  • Positive Ownership Mindset and Role Model
Training Manager, 03/2021 - 06/2023
Clean Harbors, Inc. Louisville, KY,
  • Developed, planned, and led all training programs for the state-of-the-art Class 8 TRE/battery-electric truck with 75 training guides, TRE/hydrogen fuel cell electric truck with 110 training guides, battery pack, fuel cell power module, and high voltage safety training.
  • Led Training Program for 2+ years from pre-start up, to start up, into full production of TRE/BEV, and into shut down for new product launch of the TRE/FCEV scheduled for July of 2023.
  • Developed, directed, delivered, and sustained training and development programs for managers, supervisors, team leaders, and associates. Including Week 1 Induction Training.
  • Created and led leadership training "Managing Ourselves: Nikola's Guide to Greatness" 12 course hours: led (5) sessions, trained (1) manager to be a co-facilitator, (5) project planners, (10) supervisors, (20) team leaders, and (4) inline quality excellence inspectors.
  • Coordinated training systems with key managers supporting employee knowledge, engagement, satisfaction, performance, and on the the job training certifications using the Nikola DayForce LMS system, Power BI, Dozuki, custom in house web site, Excel, PowerPoint, and an on-the-job training certification tracker certifying that 100% of operators were proficient in one or more operator position(s) each with 90-minutes of work content and an average of 34 process steps.
  • Collaborated with subject matter experts, vendors, and third-party training providers to support learning and development strategies: in a two year project we collaborated with TUV/SUD U.S.A., Dr. Thomas Bradley at Colorado State University, Ohm Electric, LLC. to develop an internal custom Nikola production High Voltage Training Program for Level I, Level II, and Level III High Voltage Safety Certifications.
  • Proven track record in effectively leading cross-functional teams.
Owner and Founder, 06/2000 - 10/2022
Charter Schools Usa Tamarac, FL,
  • Set world-class expectations by defining mission, vision, and alignment of values.
  • Led the development and execution of strategic planning for two, successive 7-year plans.
  • Consistently delivered excellence and value to all stakeholders.
  • Negotiated and managed terms of key supplier and business partnerships.
  • Developed and supported dozens of high performing training programs, quality assurance initiatives, and career development trainings.
  • Invented, procured partners, built, implemented, and sustained innovative automated menu system using RFID (radio frequency identification).
  • Ensured compliance with local, state, and national regulations including ADA, FISMA, and OSHA.
  • Managed Izzy’s Ice Cream brand presence and quality in our St. Paul location and original store front, Minneapolis store front, 100+ Restaurants, 100+ grocery stores, catering, Minnesota Twins Stadium and more.
Middle School Language Arts Teacher, 08/1994 - 05/2020
Minneapolis Public Schools City, STATE,
  • Founding team teaching team member of innovative new Middle School Program: grades 7 and 8 of K-8 at Sheridan Global Arts and Communications School: Minneapolis Public Schools.
Education and Training
: Printmaking, Expected in 01/1995
University of Michigan - Ann Arbor, MI,
Status -
Bachelor of Arts: Major English / Minor Education, Expected in 01/1990
Hamline University - Saint Paul, MN
Status -
  • ZingTrain Master Class Completion: Zingerman’s Guide to Good Leading: Managing Ourselves, 2022.
  • Twin Cities Business: 100 to Know, 2019.
  • Awarded “Vendor of the Year,” by the Minnesota Twins, 2017.
  • AIA Honor Award: Izzy's Ice Cream, 2016.
  • Nationally Awarded Ice Cream, NICRA repeated winning years.
  • “Winning Cook,” on Throwdown! with Bobby Flay.
  • Achieved repeated national recognition including being named Best Ice Cream in the country by Readers Digest.

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Resume Overview

School Attended

  • University of Michigan
  • Hamline University

Job Titles Held:

  • Training Manager
  • Owner and Founder
  • Middle School Language Arts Teacher


  • Bachelor of Arts

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