Training Manager Resume Example

• Theater Training, for the Defense Healthcare Management System (DHMS) Program Office, Theater Medical Information Program ­ Joint (TMIP-J) Joint Operational Medicine Information System (JOMIS) Program Office, managing the Theater training project and day-to-day operations while supervising 19 staff members and proactively addressing training-related issues, providing training on the DoD Electronic Health Record for U.S.
• Service members and integrating medical lessons learned from previous conflicts into current training, doctrine and practice.
• Created clear and attainable project objectives, built the project requirements and managed the project management constraints of cost, time, scope, and quality.
• Successfully tracks contractual funding and burn rates and reviews invoices with the client.
• Created lessons learned to improve development and program office practices and procedures, and incorporate into future training processes.
• Manages the training curriculum and ensures the learning objectives are adhered to during training sessions.
• Reviews new students and instructor training materials to ensure functional requirements are being met.
• Work directly with Product teams and software development vendors during the lifecycle development process ensuring the training requirements addresses the functionality of each new system that is deployed into the Military Health System.
• Works closely with the government client to develop and implement Theater Medical Information Program-Joint (TMIP-J.
• Demonstrated and managed multiple projects with endless commitment to excellence and client satisfaction.
• Serves as consultant to the government client and provides critical input on decisions pertaining to future implementation/development of TMIP-J.
• Conducts counseling to improve performance and recommends solutions to improve effective training strategies.
• Demonstrated superior team concepts that promote teamwork and team building that encourages team success and morale within the training program.
• Manages the development of long-term training strategies that directly support the globally accessible health and business information to enhance mission effectiveness for the Service Members and their families, Health Care Providers, Combatant Commanders and Services surpassing customer expectations.
• Manages and develops training strategies to support Department of Defense (DoD) Health Affairs policies on the use of electronic health records and health information systems.
• Coordinates with industry, senior-level officials within the DoD, and the Departments (Military Services, Joint Staff, Combatant Commands, Etc.) to enable knowledge sharing and meet emerging training requirements supporting the DoD and developing situations.
• Facilitates weekly and monthly meeting with staff and other Program Offices such as Theater Medical Information Program-Air Force, Theater Medical Information Program-Maritime, Theater Medical Information Program-United States Marine Corps and Medical Communication for Combat Casualty Care (MC4).
• As Project Manager, provides management, project coordination, manages Theater training team, plans and defines scope for training new projects and develops capabilities, activity planning and sequencing, resource planning and developing schedules, time estimating, cost estimating, developing and monitoring a budget, controlling quality, managing risks and mitigating issues, performing risk analysis, and institutes team building.
• Understands the use and operation of the Learning Management System (LMS) known as the Knowledge Sharing Site which ensures that the staff members and end-user population is trained properly on utilizing the basic navigation and functions of the site.
• Maintains open communication with the external Service Program Offices ensuring that all of their training requirements are met.
• Training Support: Training team is responsible for developing and providing training to other DHMS Personnel and Military Personnel.
• Furthermore, currently trains the following applications that is associated with the TMIP-J program, AHLTA-Mobile, AHLTA-Theater, Theater Composite Health Care System Cache'(TC2), Defense Medical Logistic Standard Support Customer Assistance Module DCAM), Business Objects, Medical Situational Awareness in the Theater (MSAT), and Theater Medical Data Store (TMDS).
• The curriculum is evaluated and improved throughout the Software Development Life Cycle (SDLC).
• Conducts routine briefs with the Contracting Officer Representative (COR) with feedback regarding the training program effectiveness, utilizing various communication tools.
• Directly responsible for drafting Training Strategies/Plans for Theater Release Packages prior to software releases to the Theater Infrastructure Program Offices.
• Conducts briefings both orally and written to senior officials and members of leadership on issues related to the TMIP-J training program.
• Prepares training materials and manages the curriculum to facilitate instructor-led training that is delivered using various modalities.
• Manages an annual operating budget in excess of $200,000 ensuring training projects and equipment needs are current and in-line with industry standards.
• Coordinates plans and facilitate weekly and monthly meeting with senior leadership and peers.
• Evaluates the training performance of staff and provide feedback to improve the delivery of training modalities.
• The importance of understanding the Health Insurance Portability and Accountability Act of 1996 (HIPAA) is the primary focus for the training team.
• Improving awareness about the importance for adhering to the security and privacy rules is the primary goal of the team.
• The training systems are screened continuously for recognizing individually identifiable health information and the security of health information technology systems.
• Understands the use and operation of the Knowledge Sharing Site for staff members and end-user on the proper navigation and functions of the site.
• Maintains open communication with the external Service Program Offices ensuring that all of their training requirements are met.
• Briefs leadership on all pertinent training missions and provides written situational reports regarding training that was conducted.
• Facilitates all of the required meetings for the training team and updates all personnel on updated software releases and software critical updates.
• Attended numerous seminars/conferences in support of demonstrating the functionality of various electronic health record software applications being deployed by DHMS.
• Military Health Care System Training Specialist: As part of the Defense Healthcare Management System (DHMS).

US Navy, (Active Duty Service dates:1982-2003) 21 years of Naval Service

• Hospital Corpsman and Pharmacy Technician
• Earned numerous awards, medals and commendations,
• Honorable discharge
• Served as the leading technician, managed the daily operations of the department and supervised a staff of 13 junior military technicians in a busy outpatient pharmacy.
• Served as Pharmacy Technician School Head, position which is normally held by a commissioned officer at the Naval School of Health Sciences, Portsmouth, Virginia.
• Supervised and managed the Navy's Pharmacy Technician Program.
• Supervised 8 instructors and over 160 students during a successful accreditation site visit by the Council on Occupational Education while serving as the lead instructor.
• Provided instructional training in Pharmacology, Dispensing, Pharmaceutical Calculations, Unit Dose, Compounding, Intravenous Admixture, Typing and Computers, Clinical training and academic counseling.
• Performed more than 1000 hours of instructional training.
• Achieved Master Training Designation.
• Revised and implemented 13 Pharmacy Calculations exams into an electronic test bank, increasing the proficiency of grading and record keeping.
• A team player assisted in the revision of the Personal Qualifications Standards for Master Training Specialist; and revised the Training Requirements Inventory for the Pharmacy Technician Program.
• Conducted end of unit reviews, ensuring proper evaluation of training results.
• Trained and coached new instructors for the Peer Evaluation Review Board prior to assuming the role as a subject matter expert in their respective field measuring their ability to instruct and train.
• Maintained and designed the Pharmacy's curriculum while graduating quality pharmacy technicians.
• Provided military leadership and guidance in the proper development of technicians.
• Prepared daily work schedules for daily operations of the pharmacy.
• Prepared written evaluation and counseling of all military technicians.
• Ensured proper training was conducted to improve the overall technical ability of each technician.
• Nominated staff for various awards and recognized them for outstanding service.
• Served as a member of the Medication Errors Root Cause Analysis Working Group upon arrival to new assignment which led to improved efforts in reducing medication errors.
• Researched and assisted in the data collection which leads to the procurement and implementation of an automated pharmacy dispensing system to provide an immediate impact on patient safety.
• Revised and updated the Pharmacy's formulary for access via the Internet, thus improving customer service.
• MILITARY AWARDS/ACCOMPLISHMENTS Navy-Marine Corps Commendation Medal - January 00, May 02 Navy-Marine Corps Achievement Medal - June 1990, June 1992 Good Conduct Award - 4 awards Meritorious Unit Commendation - 2 awards National Defense Award - 2 awards
• First Class Petty Officer Leadership Course ­June 2000
• Navy Instructor Training School ­ Nov 1999
• Naval Leader Development Program (NAVLEAD) ­ Feb 2994
• Navy Pharmacy Technician Training Program ­ Aug 1983
• Hospital Corpsman School, Basic ­ Oct 1982