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Summary
Internal Use Only Internal Use Only Internal Use Only Jessica Claire Software Testing Engineer Advisor Location: MASSACHUSETTS Professional Summary Over 10 years of experience in Software Testing and my knowledge spans all phases of Software Development Life Cycle and has skills specializing in the area of Software Quality Assurance.
Software Testing - Performed manual test execution on client/server and web environments. Conducted different types of testing such as user interface (GUI), system testing, user acceptance testing (UAT), multi release testing, end-end testing, regression testing and smoke testing.
Data validation - Conducted batch interface testing and performed data validation on oracle database using tools like Toad and SQL
Plus. Also, validated audit reports and data feed extracts for data warehouse metrics.
Bug logging – Reported software defects and retested the bug fix.
Senior Quality Assurance Test Engineer with full system development lifecycle experience, including designing, developing and implementing test plans, test cases and test processes. Offering significant achievements driving cost savings, process efficiency and fault-free audits. Skilled in Agile methodologies with strong leadership and strategic thinking skills. Accomplished Testing Engineer with [Number] years of experience designing and implementing manual and automated testing procedures. Developed documentation and standard operating procedures for evaluating front-end and back-end functionality in software products, constantly improving performance in portfolio of over [Number] software products. Well-versed technological expert refining and optimizing all aspects of performance. Test engineer with [Number] years of experience in requirement analysis, designing user and test cases, and executing Test and Evaluation (T&E) master plans for diverse applications and systems. Collaborative team player with track record of delivering multiple, concurrent projects in fast-paced environments.
Skills
Black box functional Testing
Agile/Waterfall Methodology
Batch Interface Testing
Database Validation
Azure DevOps
Web Services/API Testing
Web Application Testing
Business Analysis.
Defect Management
JSONS validation
ACA, Networks
Agile, ONS
AOL, OS
API, Oracle database
Approach, POS
Automation, Pricing
Browsers, Quality
Business Analysis, QA
Business process, Reporting
Clients, Requirement
Client, Retail
Version Control, Sales
Data warehouse, SQL
Database, Tables
Delivery, Unique
Document management, Usability testing
E-business, User interface
Email, Validation
Features, Video
Functional
GUI
Explorer
Logic
Mainframe
Meetings
Messaging
Access
Mail
Microsoft office applications
Windows
Test and Evaluation (T&E)
Experience
04/2013 to CurrentTesting Engineer AdvisorApex Systems | Warren, MI,
Project: CMP (EEE/XRM) Customer Member Process offers a e-business solution for the HHPC sales to setup the Customer Accounts and their Group plans.
The XRM application maintains the member enrollment data.
Project Accomplishments: ACA program CT Expansion Large Group Quoting Process Automation of Service Response Cache to update Summary Override for RX drug riders Primary Responsibilities:.
Worked in Agile environment and ensured that software solutions are effectively delivered to the business process.
Strategically planned the test deliverables by complying with the testing standards within HPHC.
Performed Acceptance testing, Functional, Regression testing and Database validation.
Closely worked with the business to gather and review the business requirements, and supported the User Acceptance testing.
Effectively collaborated with the offshore team and cross functional team as per the demands.
Development and delivery of assessment findings and recommendations report including project summary timelines relative to implementation of system functionality and best practices.
12/2010 to 10/2011Software Tester3D Systems | Wilsonville, OR,
Project #1: Integrate AWP from Alternate Source The Integrate AWP from Alternate Source project was redesigned to replace the AWP (Average Wholesale Price) received from First Databank to an alternate source, because of the discontinuation of the AWP price update from the FDB.
RxConnect uses AWP as the benchmark price for most of its pricing operations; this AWP is needed for all drugs.
The technical goal of this project is to receive a feed from Mainframe CX that contains the new AWP from the alternate source which is a Medi-Span.
This new feed which, now, has the source of AWP along with the AWP pricing data is then loaded into the production tables using the existing business logic so as to keep the process as transparent as possible.
The major segments that underwent changes and were tested during this project are as follows.
Weekly DrugPricing Refresh.
Daily Drug Pricing Update.
Audit Reports.
RxDW Daily Pricing Extract.
Retail Pricing Feed Primary Responsibilities:.
Test Plan and Test case management.
Created process flow diagrams for a Use Case, derived positive and negative test scenarios and drafted test cases by referring to Use Cases.
Ensured business requirement coverage by mapping test cases to the requirements in the Microsoft Quality Center (QC).
Test Execution for system testing and UAT testing.
Created feed files to test the weekly DrugPricing refresh and Daily Drug Pricing update batch load jobs.
Manually ran the control m jobs to load the data from the feed files into the database.
Created SQL joins/insert/update/group by/order by/to_date to validate the data for its accuracy in the database after each batch run to ensure that the data is inserted/updated as per the requirement.
Verified Audit reports from winscp.
Manually ran the daily pricing feed extract job for Data warehouse (DW) both on demand and on daily basis, and verified the extracted pricing data in the feed.
Conducted user interface testing (GUI) on the Rxconnect system.
Reported software defects both in MS QC and Team Track bug logging, and retested the patch fix for the defects.
Conducted End-End testing and Multi release testing.
Co-ordinated with the offshore team (TCS client) who supported this project by conducting IT testing.
Project #2: PHARMACY SERVICE INITIATIVE 2 “RxDW METRICS EXTRACT” As part of PSI 2 project the approach for RxDW was to extract the Rx data and POS data from Rxconnect and provide the data attribution to the pharmacy data warehouse for reporting and metrics.
These metrics /reporting will be used by business to improve pharmacy service and customer experience as well as to track improvements in productivity and reduction in costs.
Primary Responsibilities:.
Test Plan and Test case management.
Created test cases for RxDW metrics feeds in the QC by referencing the Use Case.
And also created test data for these test cases from the data model and the production database.
Created test scenarios for multi release testing of PSI2(R7).
Reviewed test cases that were drafted by the offshore team (TCS client) who were also part of this project implementation.
01/2005 to 12/2006Software QA EngineerAZTEC–America Online, AOL | City, STATE,
Project #3: Affinity Networks: It is developed to provide web services and used by other clients to use the functionality of working with other specific networks.
Affinity networks provides a web interface to create/modify/delete networks for the system.
Primary Responsibilities:.
Prepared Test Plans, planned/executed Test Cases.
Involved in deploying web services.
Created SQL queries to validate the data integration.
Analyzed and reported software defects.
Coordinated daily meetings with QA, IT and clients to provide status and to resolve any testing issues.
Project #2: Searchlight AOL Explorer: Searchlight AOL Explorer is an enhanced browser with added browsing control, enhanced security messaging, and various features that makes browsing better for AOL members.
Primary Responsibilities:.
Prepared Test plan, Test cases and performed Build release.
Performed Web application testing focusing on cross browsers testing, OS compatibility, performance and usability testing.
Performed, User interface(GUI) System, Regression, Beta, Acceptance and Microsoft patch testing.
Analyzed/Reported software defects in bug logging and tracking tool.
Created Traceability matrix and Test execution report Project #1: Open Name Space: ONS allows users to sign in to AOL Instant Messenger (AIM) using an email address as screen name.
The ONS user just like any other AOL member can access all the features of AIM such as Instant Messenger (IM), Buddy Chat, Voice Chat, Video Talk, and Mail.
Primary Responsibilities:.
Reviewed SRS document.
Created and executed Integration test cases, and conducted user interface testing (GUI).
Education and Training
Expected in Result/Degree | Visvesvaraya Technological University, , GPA:
Expected in Bachelor of Engineering | Computer Science, , GPA:
Accomplishments
QA Analyst - Implemented standard software testing process.
Ensured that all test deliverables met the software functionality requirements.
Business Analysis - Participated in requirements gathering and reviews.
Created test plans, process flows, test scenarios, test cases and coordinated user acceptance testing and ensured that software product met business needs.
Leadership - Mentored and facilitated project training to new team members.
Served as key liaison between Project management, Development, Business and QA team
Application Experience.
Oracle E-business application.
Insurance-Quoting/Rate Configurator.
Pharma data central repository system.
Client/Server applications.
Pharma RX Data pricing.
Web Media applications.
Member Data/Provider Data Management.
Pharma RX Data pricing.
Web Media applications.
Member Data/Provider Data Management, NTT DATA, Inc.
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