telemarketer resume example with 13+ years of experience
- 609 Johnson Ave.49204TulsaOK 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
- Religion:
- Military service:
- :
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration.
|
|
Emplicity – Irvine, CA
- Answer phones/make calls/set solid leads
- Great customer service over the phone so homeowners can sense my smile and sincerity on their end.
- Answered questions with knowledgeable responses.
- Set up appointments with interested customers according to schedule availability.
- Displayed excellent sales skills and understanding of such skills.
- Answered calls, took messages and transferred calls to appropriate individuals.
- Escalated concerns or problem calls to management staff.
- Performed cold calling and outreach to build sales pipeline.
- Recorded contact information of customers and potential customers.
- Troubleshot any issues and escalated issues to proper department.
- Overcame objections using friendly, persuasive strategies.
Yolo Co IHSS – City, STATE
Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
- Assisted patients with personal requirements, including keeping spaces clean and helping with grooming.
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Developed rapport to create safe and trusting environment for care.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
- Performed basic household chores, including washing floors, washing dishes, vacuuming, garbage disposal and dusting.
- Completed entries in log books, journals and care plans to document accurately report patient progress.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
Family Service Agency – City, STATE
Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Helped parents developing coping skills and plans for routine and crisis situations.
- Scheduled and attended family and individual meetings to set family goals and achievement plans.
- Documented data and completed accurate updates to case records.
- Reported child abuse in accordance with legal standards of mandatory reporters.
- Organized activities for birth parents and in-home support counselors.
- Basic Office Duties
- Answer Phones/Schedule Appointments
Shasta College - Redding, CA
Sierra Nueva High School - Carmichael, CA
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy
Your data is safe with us
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.
Resume Overview
School Attended
- Shasta College
- Sierra Nueva High School
Job Titles Held:
- Telemarketer
- In Home Care Provider
- Receptionist/Parent Partner
Degrees
- Office Assistant Certificate
- High School Diploma
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy