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telecommunications operator resume example with 5+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) XXX-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Ambitious student pursuing Certified Surgical Technologist degree eager to contribute developed knowledge in CST role. Skilled in hospital OR and Outpatient OR in GYN settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.

Experienced in working with automatic call distribution and electronic dispatch systems to handle emergency and non-emergency calls. Familiar with determining type and extent of emergencies along with location of incident and other related information. Knowledgeable about local streets, geography and demographics of Odessa Texas.

Driven team player with a demonstrated record of success in work with people during life-threatening, dangerous and other tough situations. Proficient in emergency dispatching procedures and requirements.

Skills
  • Disposing of biohazardous waste
  • Equipment set up and operation
  • Transporting patients
  • Workplace safety
  • HIPAA proficiency
  • Safely disposing of needles
  • Collecting medical specimens
  • Preparing for surgeries
  • Passing surgical tools
  • Aseptic and sterilization techniques
  • Surgical counts
  • OB/GYN procedures
  • Dressing wounds
  • Administering medications
  • First Aid/CPR
  • Customer service
  • MS Office
  • Communications
  • Computer-based dispatch systems
  • Basic life support knowledge
  • Map reading abilities
  • Police department procedures
  • Information documentation
  • RFI Scanners
  • Problem resolution
  • Organization
  • Medical terminology knowledge
  • Electronic charting
  • Monitoring fluids
  • Grooming and bathing assistance
  • Collecting specimens
  • Patient relations
  • Preparing meals
  • General housekeeping ability
  • Quick problem solver
  • Calm and level-headed under duress
  • Drugs inventory
  • Glucose testing
  • Records management
  • Equipment sterilization
  • Care plan management
  • Client documentation
  • Knowledge of state regulations
  • Client safety and first aid
  • Behavior redirection
Experience
Telecommunications Operator, 12/2017 to 08/2018
Blessing Health SystemPittsfield, IL,
  • Took caller information, read associated computer information and documented vital details in call tracking and assignment system.
  • Dispatched calls to relevant police, fire or medical response personnel depending on individual call situations.
  • Used radio, telephone and computer system to update first responders with new information.
  • Handled emergency phone calls calmly and obtained pertinent information with composed approach.
Telecommunications Operator, 08/2016 to 09/2017
Blessing Health SystemHannibal, MO,
  • Took caller information, read associated computer information and documented vital details in call tracking and assignment system.
  • Dispatched calls to relevant police, fire or medical response personnel depending on individual call situations.
  • Used radio, telephone and computer system to update first responders with new information.
  • Handled emergency phone calls calmly and obtained pertinent information with composed approach.
  • Prioritized responses to public emergency and non-emergent calls to efficiently dispatch police, fire and EMS while tracking data in real-time.
  • Entered information into computer databases using TCIC/NCIC with zero errors.
Deputy Clerk, 10/2015 to 08/2016
Prince William County GovernmentHaymarket, VA,
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Compiled and prepared all documentation, including orders, bonds, and inmates files.
  • Implemented practical file system, which promoted smooth data gathering and presentation creation.
Caretaker, 05/2010 to 05/2013
Pacific NationalKalgoorlie - Boulder, WA,
  • Documented patient intake and dietary requirements and assisted with feeding.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
  • Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
  • Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Collaborated with interdisciplinary teams to carry out doctor orders and treatment care plans.
  • Organized and administered medications on clear schedules to help alleviate symptoms and optimize quality of life.
  • Provided mental and emotional support to keep clients happy and healthy.
  • Planned optimal meals based on established nutritional plans, including shopping for ingredients and cooking dishes.
  • Ran errands for clients and transported to appointments to maintain wellness and support daily living needs.
  • Assessed patient needs in response to medications.
  • Monitored client behaviors and emotional states, reporting concerns to Janell Shaw and documenting information in files.
Education and Training
Associate of Science: Surgical Technology, Expected in to Odessa College - Odessa, TX
GPA:
Associate of Arts: General Studies, Expected in 2018 to Odessa College - Odessa, TX
GPA:
Texas Commission On Law Enforcement: , Expected in 2016 to Ector County Sheriffs Office - Odessa, TX,
GPA:

100 hours completed

I did several of classes in Law Enforcement like Cultural Diversity (TCOLE), Human Trafficking (TCOLE), Ethics (TCOLE), TDD/TTY (TCOLE), CJIS Security awareness, TLETS, TCIC/NCIC, Telecommunicators & Jailers, Interpol, NLETS, Public Safety Telecommunicator, I Care, TLETS Mobile for DL and REG, These are all the classes I have certificates of completion in.

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Resume Overview

School Attended

  • Odessa College
  • Odessa College
  • Ector County Sheriffs Office

Job Titles Held:

  • Telecommunications Operator
  • Telecommunications Operator
  • Deputy Clerk
  • Caretaker

Degrees

  • Associate of Science
  • Associate of Arts
  • Texas Commission On Law Enforcement

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