Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Ambitious Technology Lead with 13 years successfully aligning internal and external technical resources to provide consistent and reliable progress toward business goals. Proficient in Software Analysis, Design, Development, and Support of web applications using Java Tech Stack. Proponent of human-centric management approach and owner of deep technological expertise. Adept at combining scientific tools and common sense to maintain uptimes and exceed service level agreements.

  • Java 1.5/1.7/1.8, Servlets, JSP, JDBC, JNDI, AWS SDK, JUnit
  • Frameworks: Spring 4.x, Spring Web MVC, Spring Boot, JPA, Hibernate, Struts 1.1
  • Middleware: IBM MQ, Kafka
  • UI: HTML, CSS, Java Script, Ajax, JQuery, Ext JS, Angular JS, Angular, Nodejs, Chrome Dev Tools
  • Web Services: REST API services, JAX-WS, JAX-RPC
  • Development Tools : Eclipse 3.0/4.x, STS, IntelliJ, Visual Studio, Visual Code, Toad, SQL Developer, Robo Mongo, Cygwin, Super Putty
  • Servers : Tomcat 7.0, Jboss, Weblogic
  • Databases : Oracle 8i/9i, MongoDB, Couch base, MySQL, Amazon RDS, MS Access
  • Versioning Systems & Tools: GIT, Tortoise SVN, Source Tree
  • Build & CI Tools: Maven, Apache ANT & Jenkins, Looper
  • Monitoring & Logging: Splunk & Log4j, Logback, SL4j
  • Cloud Environments : Amazon, MS Azure, OneOps
  • Operating Systems: WINDOWS NT/XP/7/10 and LINUX
  • MS Teach Stack: C#, SharePoint Online, Microsoft SharePoint 2010, InfoPath 2010, SQL Server 2014
  • Other Tools: ServiceNow, Jira, Remedy, Clarity, Docker, Softerra (LDAP Administration), DBeaver, FileZilla Client, Swagger, MS SQL Server Studio, Mustache templates
Expected in 04/2004
Bachelor of Technology: Electronics And Communications Engineering
B.V.C.E College Affiliated To JNT University - Hyderabad, India.,
  • Certified M101J: Mongo DB for Java Developers (M101J)
  • Completed AZ900: Microsoft Azure Fundamentals Exam.
Work History
06/2014 to Current
Technology Lead Infosys Ltd Fremont, CA,


ProcureIt is a web application for request, task, and workflow management at Walmart ISD. This includes modules like contract creation and caters around 40 different forms to support daily activities of Sourcing, Procurement, Governance, Financial, HR, and Legal teams of Vendor Management Office. Catalog, Document generation, workflow-based approvals, onboarding are other main features of this application


iApprove is AngularJS single page web application to manage approval requests like resource contractor onboarding, PO, Deal Summary, Prioritization, etc for VMO office at Walmart ISD.

Contractor Onboarding:

This is to onboard contractors from its vendor partners at Bentonville Walmart HomeOffice area . Contractors AD, Badge, VDI and other system accesses are provisioned.

i. Bulk Requests Processor - Spring Boot, LDAP Template, MongoDB, Rest Template
ii. Contractors Data Feed – NodeJS Job for Infolytics team
iii. ProcureIt Request Auto Close – NodeJS job
iv. Team Rosters, SNOW contractors data Feed – NodeJS
v. ProcureIt data feed for report generation – Utility written in Java


  • Interaction with Business Analyst to gather requirements, understand scope, features, prioritization, and transforming client requirements into turnkey solutions.
  • Collaborated with client Technical Expert to develop wholistic technology roadmap, System design, Security, SSO implementation, code reviews.
  • Developed and provided technical solutions for day-to-day operations and long-range strategic planning of scheduling and finance system for users.
  • Offered technical leadership to junior personnel and other team leaders, providing expertise on ProcureIt application, Mongo database, Design details.
  • Led development initiative as Subject Matter Expert and primary point-of-contact for project management staff.
  • Automated and infrastructure provisioning using OneOps and fixed issues related to performance like memory leak with help of JProfiler
  • Mongo database design, identification of collections & defining relations and data migration from SharePoint/SQL Server to No-SQL Mongo database.
  • Worked on Mongo database installation, replica-set configuration, authentication and authorization access levels set-up, monitoring scripts, scripts for Automated nightly batch using Active Batch scheduler and created nightly jobs for database backups.
  • Oversaw installation of software programs and hardware systems to meet Walmart client requirements.
  • Used Java Tech Stack - Java 1.7, Spring 4.2.5, Spring Web MVC, Spring Boot, Spring Batch, LDAP Template, JMS Template, Rest Template, Mango Template, IBM MQ, Web service (REST/SOAP), Couch base, Mongo 3.4.9, Tomcat 7.0,
05/2010 to 08/2012
Technology Analyst Infosys Ltd Grand Rapids, MI,

Worked on the below projects during this time.

Cloud Computing Benchmarking Framework - Amazon, US

Developed EC2 Benchmarking framework to execute various industry-standard tools like STREAM, SPEC, and FIO on Amazon EC2 cloud instance and various other cloud provider instances and compare the results.

  • Design and develop of Framework and Requirement Analysis
    Development of core components like controller and client executable framework.
  • Controller component creates Amazon EC2 computes of specified type and number as defined in configuration file using AWS SDK
  • Implemented Singleton and Observer Pattern in the framework.
  • Good knowledge on AWS API for creating EC2 computes, S3 buckets creation and file management.
  • Preparing Amazon AMI creation and monitoring the failed instances.
  • Analyzing the log files on S3 for finding the root cause of failed instances
  • Collaborated with other developers to identify and alleviate software errors and inefficiencies.

Enterprise Device Manager (EDM) - Avaya, US

Device management application across all Avaya Enterprise Data devices. EDM provides secured web based device management tool that enables its user’s ease of use, flexibility of operation hence enhancing productivity & CSAT. With EDM, no more additional software is required on a client PC to manage or configure Avaya switches

  • Developed the User Interface Screens for presentation using ExtJS
  • Enhancements using Servlets, JSP, Java script and ExtJS.
  • L2 and L3 support for ERS and VSP products
  • Mentoring, Training, Leading the Team at offshore and Coordinating with On-Shore team
  • Bug fixing and tracking bugs up to closure using Clear Quest
03/2007 to 02/2010
Technical Associate Henry Schein West Allis, WI,

During this time, worked on below projects using Java, Struts, Hibernate.

Distributor Work Manager (DWM) - Fluke Networks, US.
Distributed Work Manager provides proactive, reactive and preventative operational maintenance of the outside plant network

LES: Loop Expert System | CTI: Craft Terminal Interface used by field Technician

  • Prepared use case, sequence, class and state diagrams using Rational Rose
  • As part of LES enhancements worked on Spring-JPA and developed DAO layer.
  • Developed Rehab User Generated report using Struts indexed properties
  • This is very flexible and user can able to generate report on any of the selected fields and provided to add filters on any of the fields.
  • Developed dashboard for User Reports, saving and retrieving the executed report criteria to database in XML format
  • Development of report based on the requirements using struts, JSP
    Implemented validations using struts validation framework and export to excel functionality.
  • Worked closely with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
  • Responsible for tracking the Defects up to closure using Bugzilla

SLA Customer Care Cockpit (CCC) - CompuCom, US.

  • Designed and developed Struts Action classes and Views using Struts tag libraries.
  • For reusability of JSP pages, used Struts Tiles & Custom-Tags
  • Implemented Status board based report for standard metrics
  • Bug Fixing and Production support.
11/2006 to 02/2007
Software Engineer Surescripts Beaverton, OR,
  • During this time worked on Proof of Concept and implementing new functionalities in existing projects.
  • Implemented Pagination using Display Tag library
  • Ajax implementation in existing projects and improved application performance 10%.
  • XML Parsing using JDOM
  • Development of Encrypt and Decrypt Utility and documentation
  • Customer Feedback from Walmart - "Worked with Syam for nearly 4 years and I've not had issue with him during this time that I can recall. He's able to quickly resolve the issues and provide insight to questions effectively and efficiently. He's done great in informing his availability and moving changes when issues arise along with proactively providing feedback on if something can be improved. He has been great to work with and has helped with improvements to the different projects during this time." [Aug-2020]
  • Insta Award from Infosys - "For mentoring and guiding the team members on technical and functional aspects. He involved in all key deliverables of the project and maintained good relationship with client and offshore teams for all deliverables." [Jun-2018]
  • Insta Award from Infosys -"For Significant functional and technical contribution to the major releases (R2.0 - R4.0) of ProcureIt" [Mar-2016]
  • Insta Award from Infosys -"Excellent contribution in VMO area across projects. Mentored the team and provided outstanding support in resolution of technical issues during ProcureIt project release & Hyper care" [Oct-2015].
  • Exemplary and Consistent Performer - "Awarded iPhone 6 based on the performance for the years 2012 to 2014" [Jan-2015]
  • SPOT Award from Infosys - "Syam has created great customer confidence in very short span. He has shown immense flexibility in delivering key releases and technical skills by working hand to hand with Walmart VMO Technical Expert. Excellent Job in making Infosys as a trusted partner for VMO!!!" [Oct-2014]
  • SPOT Award Champ from Infosys - "For displaying tremendous strong technical skills, commitment and flexibility in meeting the challenging timelines for EMS browser comparability feature and test automation." [Apr-2014]
  • Customer Appreciation award from Fluke Newtorks at TechMahindra.
  • Cookies Award from TechMahindra - "Excellent commitment to go the extra mile and deliver on time with quality. Great initiative to learn new technology and extend help to fellow team members." [Sep-2009]
  • Customer Appreciation award from Compucom at TechMahindra .
  • Pat On the Back Award from TechMahindra - "Excellent work in resolving the highly impacted production issues to meet the customer SLA, commitment and flexible work hours." [Feb-2008]
Additional Information


  • Congratulations!!! You have just been appreciated by Venu Vedam 08/25/2013
    "For the dedication you have shown so far in this program, against all odds and the relentless efforts you have put in to meet the sky high expectations from the client, you do deserve a big pat on your back Syam. Keep up the good work. :)"
  • Congratulations!!! You have just been appreciated by Nittala Saroja 08/25/2013
    "I found Syam as one among very few who understand the criticality and importance of the work we are delivering to the customer. Also found you being very flexible and very much committed in trying to deliver ever evolving requirements from the toughest customer. You have really proved your capability of handling multiple activities at the same time. I would like to thank you for all your efforts in Amazon project. Thanks for being part of the project team."

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy


Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


resume Strength

  • Formatting
  • Length
  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended

  • B.V.C.E College Affiliated To JNT University

Job Titles Held:

  • Technology Lead
  • Technology Analyst
  • Technical Associate
  • Software Engineer


  • Bachelor of Technology

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: