Jessica Claire
  • , San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

12+ years of experience in SAP , handled multiple Implementation , Upgrade and Enhancement projects with an analytical and disciplined approach. Action-oriented with strong ability to communicate effectively with technology, executive and business audiences.

Jessica possesses strong communication skills combined with deep techno-functional expertise. She ensures that coordination with business stakeholders, IT Infrastructure teams and development teams to achieve great results. Has the ability to architect, engineer and implement complex data models and database solutions that can support cross-functional reporting which makes her the ideal candidate for managing large-scale SAP projects.

Willingness to align with the needs, priorities and goals of a progressive organization; ready to invest time and energy in taking up challenging projects makes her stand apart.

  • Strong analytical and problem solving skills
  • Result-oriented and adept at conflict resolution
  • Successful at managing customer expectations and delivering Exceptional results built on extensive industry knowledge
  • Excellent Communication Skills and Leadership qualities
  • Can work independently and have the ability to meet tight deadlines and work under pressure and a creative problem solver.
  • Experience in managing the onshore and offsite teams with a strength of more than 15 to a successful go-live of the projects through different phases.
  • Expertise in providing solutions using the advance ABAP skills along with strong acumen in SAP functional domains.
  • Extensive experience in ABAP data dictionary, ALV, Dialog Programming, IDOCS, Reports, Interfaces, Conversions, Enhancements and Forms ( RICEF)
  • Good Knowledge in Object Oriented ABAP
  • Excellent debugging , Trouble-shooting and Performance Tuning skills
  • Working knowledge on SAP Solution Manager- Change Management Rev-trac Transport Management, Neptune and ABAP Test Cockpit.
  • Working knowledge on ABAP Interfaces development, RFCs, BAPI, BADI, Enhancements
  • Experience in web based technologies like UI5 and FIORI.
  • Working knowledge on Web Services
  • Working knowledge on ODATA Services
  • Worked in Web Dynpro component developments.
  • Deep knowledge on implementation of OSS Notes and System parameters
  • Worked on various modules like SAP SM, SD, MM , FICO and SAP ISU(FICA). Good knowledge on data flow for Order to cash, Procurement to pay , web order to payments etc.
  • Techno-Functional knowledge in SAP Utilities FICA.
  • Good knowledge in RMCA master data set up and configuration
  • Comprehensive knowledge in SAP RMCA domain involving convergent Billing , Invoicing and Payments modules.
  • Architected end-to-end solutions for SAP RMCA starting from Bit class configurations to the BODS extraction
  • Expertise in BITs for the SAP RMCA module with a in depth knowledge of the events, BIT classes and BIT class configuration
  • Good knowledge in RMCA TAX calculation
Work History
Technology Lead, 01/2014 - Current
Radial Commerce, Inc Atlanta, GA,

Project : Apple Projects

  • Handling offshore-onshore team with a strength more than 15.
  • Implemented technical procedures and standards for preserving the integrity and security of data, reports and access for core business services.
  • Developed data architecture design to enable analysts to perform targeted customer analysis.
  • Consistently met deadlines and requirements for all production issues.
  • Trained junior members of IT team regarding Apple processes and coding standards.
  • Designed complex projects and created the technical specifications for the same.
  • Code reviewed using the ABAP Test Cockpit tool.
  • Cutover activities for Production Go-Live.
  • Designed modular approach for the objects developed for easy rollouts of the Projects.
  • Used SAP Solution Manager Rev-trac Transport Management tool for tracking the TR Bundling activities.
  • Worked with Performance and UAT teams for the Project Testing Phase.
  • Maintained Test cases and Defect management

Upgrade from 6.0 to 7.4

SPDD & SPAU Adjustments

  • Executed SPDD & SPAU Adjustments
  • Applied SAP notes analyzing the gap between upgraded SAP version and user requirements
  • Delivered the Solutions for different client queries for by raising messages & communicating with SAP support Team in service market place
  • Worked on the FPCS customization screen through the OSS Note provided by the SAP support team.

ODATA services

Defined Trusted connections between the SAP NetWeaver Gateway Host systems in SAP ISU and portal systems.

Used SAP NetWeaver Gateway Service Builder to develop projects and implemented CRUD methods, defined entity sets and deep entity set creations.

UI5 application - Web Order details

Created the ODAta Model , generated the run time objects and implemented the Service with a deep entity structure as an input and response for display the web order(bits) details in the UI5 screen built for the same.

Registered the service in a different system, worked with Basis for establishing the trusted connection set up and CPIC user id creation with specific roles for accessing the ODATA service in both the systems.

IOS Application:

Created an OData Service to read the number of web orders created on daily basis, number of Docs processed and not processed. The app would like the health app on the iOS Device.

We had enabled push notification feature also for sending alerts whenever the weborders/idocs below threshold limit or above threshold limit based on the history days.

Worked with iOS , APNS, Java and Basis Team to deliver the final application.


Created report for tracking the Vendor Payments with email functionality which sends emails to the given authorities maintained in custom Z tables.

Created programs , that would perform the Invoice Postings for the Customers, perform the clearing of the clearing GL accounts and then generate the PDF of the Invoice that was further saved on a server.

Generated dynamic code for the same to achieve the functionality for different customers belonging to different countries.

Created interface programs that would create an outbound file from SAP IS-U system to SAP Core and process the file records for the FI postings in the Core system.

Performance Tuning:

Worked extensively on improving the performance of existing programs that were taking longer time for example - the web order read which was done using the FM FKK_BIX_BIT_SELECT.

Additional Knowledge:


  • Good knowledge in RMCA master data including - contract account, business partners (Customer and vendor), including the vendor master creation using the CREMAS Idoc from R/3 to RMCA.
  • Architected end-to-end solutions for SAP RMCA starting from Bit class configurations to the BODS extraction to the GBI systems.
  • BITS - Good experience in BIT class configuration including generation and activation the BIT class structures.
  • Convergent Billing - Good knowledge in mass billing and individual billing including Grouping and aggregation.
  • Convergent Invoicing driven by SAP RMCA - have been involved in the data modeling for new product launches.
  • Payment: In-depth knowledge in FPCS and FPY1 transaction(Vendor Payments)
  • Good knowledge in RMCA TAX calculation for external and internal postings including the configurations for the same.
  • Good Exposure to FQ Events + Single and mass activities
  • Vendor Balance Transfer
  • Provide SAP technical expertise for configuring and testing new requirements for SAP application supporting the Convergent Billing and Convergent Invoicing systems.
  • SAP RMCA EHP 7.0 Upgrade
Technology Analyst, 06/2011 - 12/2013
The New York County District Attorney's Office New York City, NY,

Project : Apple Enhancement & Production support

  • Streamlined and enhanced the ticket analysis.
  • Organized and supervised the progress of projects from production to post production.
  • Consistently met deadlines and requirements for all production work orders.
  • Designed and implemented new server standards for core business services.
  • Provided continued maintenance and development of bug fixes and patch sets for existing web applications.
  • Proposed technical feasibility solutions for new functional designs and suggested options for performance improvement of technical objects.
  • Developed work-flow charts and diagrams to ensure production team compliance with client deadlines.
  • Created and modified SAP Webdynpro applications for various apple projects
  • Worked on various inbound and outbound idocs including extensions for basic doc types
  • Developed various reports using object oriented ABAP approach
  • Built customized ABAP reports replicating the SAP report painter functionality as requested by Business team.
  • Created various wrapper programs for standard SAP programs to incorporate business requirements for adding additional selection criteria to process through multiple child jobs to improve performances.
  • Developed transactions using dialog programming and developed number of screens using Screen painter, Menu Painter.
  • Significantly utilized RFC calls and created the RFC's to handle backend functionality to update/delete DB tables on the SAP system.
  • Debugging and Code Optimization of ABAP/4 Programs
  • Troubleshooting the Production issues.
Software Engineer, 07/2008 - 05/2011
Caterpillar San Francisco, CA,

Project : Loblaws

  • Prepared technical design documents and detailed reports concerning project specifications and activities.
  • Interfaced with business analysts, developers and technical support to determine the best requirement specifications.
  • Performed all testing and troubleshooting methods and documented resolutions in the system.
  • Modified existing programs to correct errors, upgrade interfaces and improve performance.
  • Created reports for tracking the Project Management on weekly basis for the Clients on the development status of objects.
  • Created smart forms for dunning and worked on web dynpro component developments.
  • Developed complex screens using module pool programming
Associate Software Engineer, 07/2007 - 06/2008
Assurant Greenfield, WI,

Project : AGCO

  • Developed SAP interactive reports for various SAP modules like SAP FI, SAP SD, MM etc
  • Developed smart forms for SAP invoicing
  • Worked on output determination including condition records and requirement routines for various output types
  • ABAP Dictionary: creating and maintaining Table types, Structures, Data elements, domains etc
  • Thorough understanding of ABAP/4 Workbench tools such as ABAP Dictionary, ABAP Editor, Function Builder, and Transactions
  • Experience in Object Oriented Programming in ABAP
GED: Bachelor of Technology , Expected in 2007
Andhra University - Visakhapatnam, India
  • Information TechnoIogy
  • Graduated with 80%
Additional Information

Trained under privileged High School Students in California along with CodeNow Team on Ruby.

Have organized several team building activities within the organization.


Received a Gold Medal in Engineering for being the topper in the Information Technology Department in the year 2007.

Received ASE Acheiver Award from Accenture (2008)

Received Individual Contributor Award from Accenture(2010)

Received the Best Team Player Award from Accenture(2011)

Received the Individual Technology Excellence Award from Infosys(2018)

Received good feedback from the Client Managers in every QBR till date from Apple Managers

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Andhra University

Job Titles Held:

  • Technology Lead
  • Technology Analyst
  • Software Engineer
  • Associate Software Engineer


  • GED

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: