Highly motivated individual with 5 years of various experience in different industries including retail, transportation logistics, hospitality and entertainment. Fast-learner with specific experience in shipment processing and data recording. Professional and detail-oriented with an emphasis on accuracy. Driven self-teacher with a goal of consistent professional development. Detail-oriented record keeper possessing inventory management, analysis and tracking expertise. Accomplished manager with extensive stock reception, processing and disposition skills.
Skills
Shipping and Receiving Oversight
Detail-Oriented & Acute Attention to Detail
Effective Planning & Prioritization of Tasks
Warehouse Safety
Interdepartmental Collaboration
Diligent Customer Service
Inventory Management Software
Decision Making & Critical Thinking
Project Management
Adaptable and Flexible
Work History
07/2019 to Current
Stock ManagerThe Realreal, Inc. – Baton Rouge, LA,
Handle day-to-day shipping and receiving overseeing inventory
Maintained neat and organized backroom to easily access merchandise and drive sales.
Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size or type of material.
Set up displays of merchandise to market new products to customers.
Recorded information, shortages and discrepancies to keep records current and accurate.
Analyzed inventory to identify excess, slow-moving and obsolete inventory and oversaw disposition.
Strengthened inventory processes to balance supply needs with budget and space limitations.
Censor-tagged merchandise to help deter theft and maximize sales of merchandise.
Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
Maximized coverage by carefully allocating resources, setting schedules and delegating assignments.
Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
Inventoried showroom stock on monthly, quarterly and annual basis
Conduct research to address shipping errors and packaging mistakes
Train new staff on job duties, company policies and safety procedures for rapid onboarding
Discuss established income goals with associates
Maintain orderly appearance throughout sales floor
Operate cash register, manage transactions, balance drawers, and perform refunds and exchanges
03/2022 to 10/2022
Room AttendantNewcrestimage – Dallas, TX,
Perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing
Ensure all rooms are cared for and inspected according to standard
Protect equipment and make sure there are no inadequacies
Notify superiors on any damages, deficits and disturbances
Deal with reasonable complaints/requests with professionalism and patience
Check stocking levels of all consumables and replace when appropriate
Adhere strictly to rules regarding health and safety and be aware of any company-related practices
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Vacuumed, dusted and maintained common areas, hallways and waiting areas at elevators.
Replenished guest room water glasses, toiletries, and paper products.
Responded to guest requests for assistance, toiletries and personal care items.
Maintained linen cart so that it was neat and organized.
Promptly delivered extra linens, paper products and toiletries to guest rooms upon request.
Mentored newly hired room attendants on company policies, cleaning procedures and customer service techniques.
Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
11/2019 to 03/2022
Processing ClerkErie Insurance – Loch Raven, MD,
Bundle, label and route mail depending on their destinations, and according to established deadlines and procedures
Load and unload trailers with containers of sorted mail
Organize and maintain orderly staging operations of mail
Repair packages that have been damaged in transit or have insufficient address'
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