08/2013 to CurrentStevedore/SuperintendentSSA Marine － Oakland, CAVessel and yard operations on both the night and day shifts. Working in multiple departments has allowed me to see both sides of the operation and has taught me how to work effectively with the various departments.
11/2010 to 08/2013Senior Technical Support AdvisorApple － Salt Lake City, UTSenior technical Advisor for apple products, troubleshoot various problems with customers apple products, inbound/outbound calls in a high volume atmosphere for various customers across the nation.
05/2010 to 11/2010Data Entry & Customer ServicePlatinum Protection － American Fork, UTCreated and managed customer's accounts, ran credit checks and stored customer information.
10/2008 to 03/2010Customer/Technical Support RepresentativeConvergys － Orem, UTCustomer service, tech support and sales for At&t and Directv.
2010Utah Valley University － Orem, UT
2007Salt Lake Community College － Salt Lake City, UT
2006High School DiplomaRiverton High School － Riverton, UT
