Seasoned superintendent with experience in both vessel and yard operations at Oakland International Container Terminal.
Cost reduction & containment
Process improvement strategies
Mainsail - Vanguard
eModal - Appointments
Microsoft Excel, Outlook & Word
08/2013 to Current
Stevedore/SuperintendentSSA Marine － Oakland, CA
Vessel and yard operations on both the night and day shifts. Working in multiple departments has allowed me to see both sides of the operation and has taught me how to work effectively with the various departments.
11/2010 to 08/2013
Senior Technical Support AdvisorApple － Salt Lake City, UTSenior technical Advisor for apple products, troubleshoot various problems with customers apple products, inbound/outbound calls in a high volume atmosphere for various customers across the nation.
05/2010 to 11/2010
Data Entry & Customer ServicePlatinum Protection － American Fork, UTCreated and managed customer's accounts, ran credit checks and stored customer information.
10/2008 to 03/2010
Customer/Technical Support RepresentativeConvergys － Orem, UTCustomer service, tech support and sales for At&t and Directv.
Utah Valley University － Orem, UT
Salt Lake Community College － Salt Lake City, UT
High School DiplomaRiverton High School － Riverton, UT
Spending time with family, hockey, hiking, music and boating.