08/2013
to
Current
Stevedore/Superintendent
SSA Marine －
Oakland,
CA
Vessel and yard operations on both the night and day shifts. Working in multiple departments has allowed me to see both sides of the operation and has taught me how to work effectively with the various departments.
11/2010
to
08/2013
Senior Technical Support Advisor
Apple －
Salt Lake City,
UT
Senior technical Advisor for apple products, troubleshoot various problems with customers apple products, inbound/outbound calls in a high volume atmosphere for various customers across the nation.
05/2010
to
11/2010
Data Entry & Customer Service
Platinum Protection －
American Fork,
UT
Created and managed customer's accounts, ran credit checks and stored customer information.
10/2008
to
03/2010
Customer/Technical Support Representative
Convergys －
Orem,
UT
Customer service, tech support and sales for At&t and Directv.
2010
Utah Valley University
－
Orem,
UT
2007
Salt Lake Community College
－
Salt Lake City,
UT
2006
High School Diploma
Riverton High School
－
Riverton,
UT
