LiveCareer-Resume

spatless resume example with 7+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Skills
  • Team Building
  • Maintenance and Repair
  • Problem Solving
  • Troubleshooting
  • Supervision and Leadership
  • Self-Directed
  • Microsoft Word
  • Analytical and Critical Thinking
  • Active Listening
  • Team Management
  • Quality Assurance
  • Reliable and Trustworthy
  • MS Office
  • Time Management
  • Teamwork and Collaboration
  • Microsoft Office
Experience
SPAT’LESS , 06/2018 to 03/2022
Ascend LearningTampa, FL,
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Maintained updated knowledge through continuing education and advanced training.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Delivered products to customer locations on time.
  • Achieved cost-savings by developing functional solutions to problems.
Sales Representative, 03/2019 to 10/2021
HyattMount Pleasant, SC,
  • Developed key customer relationships to increase sales.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Presented products and services to prospective and existing customers to meet client needs.
  • Contacted new and existing customers to outline benefits of products.
  • Fostered relationships with customers to expand customer base and retain business.
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Monitored customer order process and addressed customer issues.
  • Demonstrated product features to align with customer needs.
  • Adhered to company initiatives and achieved established goals.
  • Followed-up with clients after installations to assess quality service and customer satisfaction.
  • Improved overall customer purchasing experiences to promote steady revenue.
  • Drove substantial sales through suggestive selling and by promoting add-on purchases.
  • Used CRM database to track referral and appointment data.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Listened to customer needs to identify and recommend best products and services.
  • Identified customer needs by asking questions and advising on best solutions.
  • Greeted and assisted customers to foster positive experiences.
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.
  • Operated register, handled cash and processed credit card transactions.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Maximized sales by keeping areas tidy, fully stocked and correctly priced.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Replenished and arranged items to maintain appearance.
  • Reset store displays for special events and seasonal merchandise changes.
  • Recognized security risks to properly handle situations.
  • Increased profitability and revenue by generating $[Amount] in sales.
Lead Housekeeper, 06/2014 to 01/2018
Jani-KingCity, STATE,
  • Collaborated with front desk to respond promptly to guest requests and promote positive experience.
  • Practiced safe work habits and wore protective safety equipment.
  • Sustained safety protocols to support proper and cost-effective equipment and material usage.
  • Established hands-on, proactive management style to facilitate improvements to workflow and room turnover.
  • Stocked room attendant carts with supplies to keep carts organized and clean.
  • Developed training programs to build employee performance, improve employee engagement and increase employee retention.
  • Supervised and supported housekeeping personnel to maximize quality of service and performance.
  • Communicated guest service scores to drive improvement and higher guest satisfaction.
Education and Training
Associate of Arts: Master Aesthetician, Expected in 10/2020 to Aveda Arts And Sciences - Hammond, LA,
GPA:

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Resume Overview

School Attended

  • Aveda Arts And Sciences

Job Titles Held:

  • SPAT’LESS
  • Sales Representative
  • Lead Housekeeper

Degrees

  • Associate of Arts

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