spatless resume example with 7+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Skills
- Team Building
- Maintenance and Repair
- Problem Solving
- Troubleshooting
- Supervision and Leadership
- Self-Directed
- Microsoft Word
- Analytical and Critical Thinking
- Active Listening
- Team Management
- Quality Assurance
- Reliable and Trustworthy
- MS Office
- Time Management
- Teamwork and Collaboration
- Microsoft Office
Education and Training
Aveda Arts And Sciences Hammond, LA, Expected in 10/2020 Associate of Arts : Master Aesthetician :
Experience
Ascend LearningSPAT’LESS
Tampa, FL, 06/201803/2022
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Maintained updated knowledge through continuing education and advanced training.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Delivered products to customer locations on time.
- Achieved cost-savings by developing functional solutions to problems.
HyattSales Representative
Mount Pleasant, SC, 03/201910/2021
- Developed key customer relationships to increase sales.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Presented products and services to prospective and existing customers to meet client needs.
- Contacted new and existing customers to outline benefits of products.
- Fostered relationships with customers to expand customer base and retain business.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Monitored customer order process and addressed customer issues.
- Demonstrated product features to align with customer needs.
- Adhered to company initiatives and achieved established goals.
- Followed-up with clients after installations to assess quality service and customer satisfaction.
- Improved overall customer purchasing experiences to promote steady revenue.
- Drove substantial sales through suggestive selling and by promoting add-on purchases.
- Used CRM database to track referral and appointment data.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Listened to customer needs to identify and recommend best products and services.
- Identified customer needs by asking questions and advising on best solutions.
- Greeted and assisted customers to foster positive experiences.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Operated register, handled cash and processed credit card transactions.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
- Replenished and arranged items to maintain appearance.
- Reset store displays for special events and seasonal merchandise changes.
- Recognized security risks to properly handle situations.
- Increased profitability and revenue by generating $[Amount] in sales.
Jani-KingLead Housekeeper
City, STATE, 06/201401/2018
- Collaborated with front desk to respond promptly to guest requests and promote positive experience.
- Practiced safe work habits and wore protective safety equipment.
- Sustained safety protocols to support proper and cost-effective equipment and material usage.
- Established hands-on, proactive management style to facilitate improvements to workflow and room turnover.
- Stocked room attendant carts with supplies to keep carts organized and clean.
- Developed training programs to build employee performance, improve employee engagement and increase employee retention.
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
- Communicated guest service scores to drive improvement and higher guest satisfaction.
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Resume Overview
School Attended
- Aveda Arts And Sciences
Job Titles Held:
- SPAT’LESS
- Sales Representative
- Lead Housekeeper
Degrees
- Associate of Arts
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