- Montgomery Street, San Francisco, CA 94105
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
- linkedin.com/in/JessicaClaire/
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Veeam – Raleigh, NC,
Established the following practices among team of 6 part-time sysadmins:
• System configuration is committed to a git repository and automated/orchestrated to the extent practical
• All changes are ticketed in ticketing system (Jira) for assignment and tracking
• When revisiting older configurations/architectures, refactor using lessons learned
• All documents are detailed and easy to follow for operational efficiency and team scalability
• Security is integral to a functioning system, therefore due consideration is necessaryProjects:
• Modeled font-end/app web servers using Vagrant and Ansible with Nginx, Memcached, and Apache for public cloud hosting needs
• Created a Secure Continuous Delivery system using Git and GPG encryption to ensure integrity of developer commits prior to deployment
• Provided step-by-step documentation for the Secure Continuous Delivery system to promote developer adoption
• Designed and supervised the development of MemberTime, a Tomcat/Spring-based web application for online reporting and accounting of work performed by Coop members
• Set up Foreman provisioning tool for bare metal and KVM instances integrated with our existing private cloud. Foreman integrates with Puppet to provide a central management interface for the organization
• Designed and implemented four Ganeti/KVM based private clouds to inhabit separate security domains. Ganeti allows for private clouds with no hardware SPOF• Implemented a Mariadb/Galera cluster, which provides synchronous database replication with HAProxy, to meet developer requirements
• Extensive SELinux troubleshooting experience
• Designed and supervised the building of an OpenLDAP cluster with HAProxy
• Setup and maintained Atlassian’s tools: Jira, Confluence, and Crowd. Apache reverse-proxy to allow SSL cert sharing
• Setup Nagios-based monitoring tool to provide ongoing monitoring, status, and notifications for host and service events
• Troubleshoot complex network, POS, and systems issues
Tata Consultancy Services – City, STATE,
- Technical Lead – managing a team of 2 at onshore and 4 at offshore.
- Ensure timely procurement and delivery of D2P Infrastructure for new applications in Apple’s Content Management Systems.
- System upgrades with configuration and its troubleshooting.
- Server’s capacity planning and manage provisioning.
- Scripting and automation for version controlling (through SVN, GIT), setups, deployments through CI tools like Jenkins and Sonar report generation for quality check through static code analysis.
- Planning, documentation, configuration and administration of Tomcat, Apache servers.
- Development and execution of scripts to maintain the health of the systems. Coordination with Business teams, Application owners, development and supporting teams like Database Administrators, Systems Engineers, Network Engineers.
- Development and system documentation to include setup and
administration guides, network and deployment diagrams.
Release Management activities.
Tata Consultancy Services – City, STATE,
- Setting up of offshore team for new POC on DevOps for Apple’s Content Management Systems.
- Client negotiation: team’s scope definition, offshore and onshore resourcing.
- Shell Scripting to automate routine task for server administration.
- Application deployment via Jenkins.
Infrastructure setup for D2P projects.
Tata Consultancy Services – City, STATE,
- Ensure timely delivery and support for Apple’s Global Customer Relationship Management (GCRM) application.
- Worked on CRM modules – Leads, Territory Management, Accounts, Security, Order Capture, Support as well as Case Management.
- Responsible for customizations and maintenance/enhancement of PeopleSoft APIs, Application Engine, Application Packages written in People Code.
- Process schedulers, and interfaces to non-PeopleSoft applications using Integration Broker. Extensive knowledge and hands-on with PeopleTools, PeopleSoft Administration, Integration Broker and installations.
- Good understanding of BORM, CDM, security, correspondence concepts - both theoretical and practical. Involved in PeopleTools 8.46 to 8.49 upgrade.
- Onshore-offshore coordination to ensure smooth delivery and support of tasks within SLA.
- Regular client interactions to understand new/existing requirements, developing new modules / automation tools and to provide technical troubleshooting, resolve potential issues.
- Real time troubleshooting of production bugs and fixes.
Tata Consultancy Services – City, ,
- Introduced to Corporate processes and technical skill set through Initial Learning program.
- Practical training cum learning of Java/J2EE technologies.
- Involved in technical training of PeopleSoft CRM, PL/SQL.
- Developed a project with PeopleCode: pages, components,
Integration Broker and Application Engine.
Vellore Institute of Technology Univeristy - Vellore, India
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School Attended
- Vellore Institute of Technology Univeristy
Job Titles Held:
- Site Reliability Engineer (SRE) @ Apple
- DevOps Technical Lead @ Apple
- DevOps Engineer @ Apple
- PeopleSoft CRM Lead Consultant @ Apple
- Systems Engineer
Degrees
- Bachelor Of Technology
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