Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Capable individual boasting a career spent recruiting and hiring employees bringing talent and expertise to hardworking teams. Effective Grocery Manager known for coordinating store activities and overseeing all visual merchandising tasks.
Seasoned, reliable Assistant Grocery Manager offering more than 10 years of experience. Skilled in operations management, best practice process and procedure, team leadership and employee training. Quality-driven team player effective at managing inventory, working with planograms and schematics and keeping customer areas neat and clean. Strong history of satisfying customers through top-notch service and support. Adept at creating appealing displays and handling all aspects of merchandising.
Energized Grocery Manager known for driving team members through expert training and coaching. A smart individual with expertise in decision making and task delegation. Looking to tackle new challenges with an organization that appreciates a mind capable of assessing volume activity standards.
Skills
Marketing
Advertising techniques
Sign holding
Attracting customers
Customer relations
Brand awareness
Communication skills
Relationship management
Organization
Inventory management
Supervision
Planning and coordination
Communications
Problem resolution
Customer service
Experience
Sign Spinner, 02/2020 to Current Associated Bank – Appleton, WI,
Engaged verbally with pedestrians and customers headed towards store to encourage entrance and build positive store image.
Remained standing and exposed to elements for shifts lasting up to 8 hours, preparing with appropriate clothing.
Performed duties with enthusiasm, exhibiting high energy and making eye contact with onlookers to create personal connection.
Executed dance moves, spinning tricks, air guitar and other physical maneuvers intended to generate maximal attention from passing drivers and pedestrians.
Followed schedule assigned by management to arrive at shifts on time, communicating scheduling conflicts to achieve personal reliability.
Coordinated movements and gestures with traffic light timing, stabilizing sign to facilitate reading for passing drivers and embellishing movements during red lights.
Promoted professional image to passersby by wearing appropriate clothing and greeting potential customers pleasantly.
Maintained active communication with store members during shift as required, notifying via cell phone of approaching customers or problems fulfilling duties.
Stopped moving sign occasionally for periods of sustained pointing to direction of store, providing clear indication of store location.
Tended to personal health during shifts, bringing sufficient food and water to remain safely hydrated and maintain energy levels appropriate for duties.
Maintained awareness of positioning within sidewalk or relative to street, taking care not to obstruct walkways or pose threat to passing traffic.
Remained upbeat while working hard outside in inclement weather conditions from extreme cold and excessive heat to high winds and downpours.
Answered questions for passing pedestrians or potential customers rolling down windows to inquire about sales, store hours and other general information.
Replenished product stock to maintain appropriate levels and meet expected sales demands.
Created positive and rewarding client experiences through warm and friendly customer interactions.
Personal Caregiver, 01/2010 to Current Sunrise Senior Living – Bothell, WA,
2Planned and prepared nutritious meals and snacks to meet client dietary requirements such as diabetic, low sodium and high protein.
Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
Assisted with meal planning to meet nutritional plans.
Monitored vital signs and medication use, documenting variances and concerning responses.
Ambulated individuals with safe and effective strategies around home, public and medical locations.
Helped clients maintain daily living standards by assisting with personal hygiene needs.
Transported clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs.
Provided patients with transportation to and from doctor appointments.
Laundered clothing and bedding and changed linens daily to prevent spread of infection.
Assisted patients with bathing, dressing, daily hygiene care and grooming.
Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
Maintained clean and well-organized environment to promote client happiness and safety.
Worked to improve patient outlook and daily living through compassionate care.
Cooked appetizing and satisfying meals and snacks.
Coordinated with doctors and registered nurses to develop care plans for patients.
Administered all necessary medications as directed by care plan.
Helped clients with personal needs from exercise to bathing and personal grooming.
Assisted disabled individuals to foster independence while still closely monitoring safety at all times.
Sales Associate, 07/2009 to 07/2012 Conde Nast Digital – New York, NY,
Kept apprised of emerging trends and provided informative customer service to assist in product selection.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Mentored team members in mastering sales techniques to consistently exceed objectives.
Processed orders through system and coordinated product deliveries.
Offered product and service consultations and employed upselling techniques.
Negotiated and closed deals with minimal oversight.
Assisted customers by finding needed electronics items and checking inventory for items at other locations.
Helped average of 100 customers per day by responding to inquiries and locating products.
Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
Sold various products by explaining unique features and educating customers on proper application.
Interfaced with customers to resolve problems quickly.
Made recommendations to customers to promote brand effectiveness and product benefits.
Promoted branding initiatives, implementing effective marketing and sales campaigns.
Managed order process for new and existing customers.
Built positive and productive customer connections to drive consistent sales.
Answered customers' questions and addressed problems and complaints in person and via phone.
Grocery Manager, 02/1996 to 11/2009 Elsupermarkets – Santa Fe Springs, CA,
Drove consistent grocery sales with effective merchandising and promotions implementation.
Maintained comprehensive compliance with workplace and food safety standards to protect staff and customers.
Coordinated efficient restocking of grocery merchandise to meet customer needs and promote consistent sales.
Distributed daily tasks to the appropriate employees and checked to ensure that all duties were completed within expected time frames.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Lead by example and took responsibility for all actions drive culture of performance excellence.
Assessed grocery store for cleanliness and checked proper stocking of shelves, refrigerated section and freezers.
Analyzed the store's inventory and ordered merchandise and products when stock levels were low.
Delivered expert customer service to all store patrons and assisted with locating desired items.
Assessed, optimized and elevated operations to target current and expected demands.
Facilitated effective communication between customers and associates to encourage positive, team-based atmosphere.
Identified and solved complex strategy problems to drive organizational goals.
Strengthened traceability, developing organization systems for contracts, records, reports and agendas.
Oversaw company merger to drive seamless transition and integration of operations.
Set sales budget for all prime costs, loss of goods and controllable items to improve cash flow.
Education and Training
High School Diploma: , Expected in 05/1990 Bartow Senior High School - Bartow, FL GPA:
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