Server/Trainor Resume Example Pinstripes

SERVER/TRAINOR

Professional Summary

Communicative Job Title dedicated to providing elevated service and providing unforgettable guest experiences. Creative floor leader offering Number years experience providing service to Number dinner guests at Type restaurant. Detailed organizer of service operations with versatility in stressful circumstances.

Dependable Job Title with Number years of experience providing efficient, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Diligent Food Service worker with successful history in Type settings and dedication to supporting team with hard work and knowledgeable service. Familiar with food safety requirements and taking accurate orders. Skilled at delivering speedy service to maximize satisfaction.

Talented food service professional bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling of special dietary requirements and general food safety standards.

Versatile Job Title possessing Number years bartending and waitstaff experience. Effective coordinator of service efforts for settings ranging from fast-paced banquet events to casual dining rooms. Organized preparer of structured service and work plans, balancing needs of patrons and team members.

Skills

Wine Service
Stocking and Replenishing
Order Delivery Practices
Menu Memorization
High-Volume Dining
Daily Specials Memorization
Cash handling
Banquet coordination

To-Go Order Preparation
Point of Sale Knowledge
Order Accuracy
Hospitality Service Expertise
Guest Relations Management
Food and beverage pairings
Food spoilage prevention
Food running

Work History

Server/Trainor , 06/2018 to Current
Pinstripes – Orange Village , Ohio

Prepared beverages and filled food orders for customers.
Bussed and reset Number tables per shift, working efficiently to keep dining room and work areas clean.
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Greeted and maintained relationships with regular customers.

Server/Trainor , 02/2007 to 07/2018
Pf Changs – Beachwood , Ohio

Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Increased sales from $Number to $Number by upselling Product to customers.
Applied comprehensive knowledge of wine, cider and beer as well as appropriate entree pairings, increasing daily beverage sales by Amount%.
Served needs of more than Number customers in busy Type environment.
Prepared beverages and filled food orders for customers.
Checked identification to enforce age regulations for alcoholic beverages.

Server/Trainor , 07/2002 to 02/2007
Fats Cafe – Greenville , SC

Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Supervised restocking of salad bar and buffet for lunch and dinner service.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Greeted and maintained relationships with regular customers.
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.

Customer Service Representative Assistant Manager , 09/1997 to 12/2001
Uhaul – Cleveland , Ohio

Supervised NumberJob titles in providing excellent customer service to callers requiring assistance for Type and Type issues.
Improved sales abilities and product knowledge on continuous basis to provide optimal service and achieve quotas.
Applied highly effective selling skills while properly engaging and presenting solutions to customers.
Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Calculated correct order totals, updated accounts and maintained detailed records for inventory management.
Provided ongoing guest service, including Product or Service advice.
Trained new personnel regarding company operations, policies and services.
Cross-trained and backed up other customer service managers.
Welcomed, greeted and assisted guests in high-traffic store, generating $Amount of dollars in Timeframe business.

Education

Diploma: Occupational Work Adjustment , 06/1996
John Hay - Cleveland, OH

Resume Overview

Companies Worked For:

Pinstripes
Pf Changs
Fats Cafe
Uhaul

School Attended

John Hay

Job Titles Held:

Server/Trainor
Customer Service Representative Assistant Manager

Degrees

Diploma : Occupational Work Adjustment , 06/1996

Server/Trainor Resume Example

Resume Score: 80%

Resume Overview

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