Server/Main Bartender Resume Example Applebee's

SERVER/MAIN BARTENDER

Professional Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Work History

Server/Main Bartender | 06/2017 to Current
Applebee's - Oak Creek, WI

Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Checked identification to enforce age regulations for alcoholic beverages.
Greeted and maintained relationships with regular customers.
Prepared beverages and filled food orders for customers.
Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
Managed accurate register and produced daily sales reports backing up inventory usage numbers.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Upsold daily specials and beverage promotions to exceed daily sales goals.
Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Took customer orders and capitalized on opportunities to sell special beverage and food options.
Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
Assisted servers with specialty drinks orders by preparing on-demand items without delay.

Behavioral Technician | 01/2020 to 03/2020
Weibusch And Nicholson Center For Autism - Pewaukee, WI

Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs and anecdotal notes.
Conducted functional behavior assessments, functional analysis, preference assessments and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
Implemented and established behavior strategies by setting rules, reiterating expectations and rewarding good behavior for over 3 students.
Promoted positive interactions of children with ADHD, Autism and oppositional defiance behavior by using visual supports, simplifying communication and utilizing stress scales to turn emotions into concrete concepts.
Charted on each patient daily.
Treated clients and families with respect and dignity.

Sales Associate | 06/2017 to 05/2018
LIDS - Greendale, WI

Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Maintained organized, presentable merchandise to drive continuous sales.
Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Prepared merchandise for sales floor by pricing or tagging.
Processed product returns and assisted customers with other selections.

Skills

Classic cocktails
Responsible alcohol service
Menu memorization
Liquor, beer and wine knowledge
Engaging personality
Clear and effective communication
Beverage preparation
Handling difficult customers
Food running
Creative mixology
Hospitality service expertise

Ordering bar supplies
Knowledge of craft and microbrews
Changing beer kegs
Preparing garnishes
New hire training
Performance improvement
Inventory
Attending multiple customers
Making change
Basic math
Highly reliable

Education

Oak Creek High School - Oak Creek, WI | High School Diploma06/2018

Resume Overview

Companies Worked For:

Applebee's
Weibusch And Nicholson Center For Autism
LIDS

School Attended

Oak Creek High School

Job Titles Held:

Server/Main Bartender
Behavioral Technician
Sales Associate

Degrees

Oak Creek High School - Oak Creek , WI | High School Diploma

Server/Main Bartender Resume Example

Resume Score: 80%

Resume Overview

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