Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
I have lead a careers from agriculture, telecommunications, firefightering,
, police, and plumbing. I have excelled at. I’am not just a employee, but someone who will lead and bring your company into the next generation. Will all of my back backgrounds. I can and will provide a safe, cost effective, budget meeting, timeline meeting, problem resolution to your company. I’am looking for a home and company that needs a person to run field operations worry free. I would love to,sit,down with you and see where we cant take our business further.
Alert Plumber available 40+ hours per week, including overnights, evenings and weekends. Bringing 10-year background in plumbing field. Capable of reading and understanding specifications and blueprints. Exceptionally talented at performing fittings, leakage sealing and replacements.
Productive Plumber offering 10 years of experience in installing and replacing water heaters, drain pipes and water supply lines. Independent worker with excellent time management and communication skills. Expertise in cutting and beveling piping and opening clogged water pipes through:and tanks.
Skills
My top skill is being able to listen. Be it the a supervisor or customer, and deliver excellent service.
My next top skill is I‘am bilingual in English and Spanish.
my next top skill is my work ethic. I will work no matter the hour, to make the proper repair or service, walking away knowing I’ve left a happy customer.
a great skill of mine is to relate to any customer and make large sells.
My next skill is knowing my craft. I’am not a employee that hangs back for a paycheck or direction. I immediately step in and find the quickest, most cost effective way to resolve issue.
with my skill sets there’s no job I can’t do, and not just be a employee but a leader.
I’am also a trained BLS first aid and cpr instructor.
I’am also a volunteer firefighter for over 21 years bringing safety to you job.
System installations
Map reading abilities
Basic life support knowledge
Information documentation
Computer-based dispatch systems
Police department procedures
Flexible scheduling
Avaya software customer management systems
Office equipment proficiency
Employee scheduling
Banking and financial services background
Resolution-oriented
Organized
Strong communication skills
Fluent in Spanish
Flexible schedule
Personnel training and development
Advanced mathematical aptitude
Invoice processing
Automatic call distribution ACD system
Superb sales professional
Issue and conflict resolution
Contract development and management
Project management
Brand management
Staff development
Lead generation
Systems and automation applications
Capital improvement planning
Key accounts and territory management
Store planning and design
Time management
Adaptive team player
Loss prevention
Promotional support
Cheerful and energetic
MS Office proficient
Cash handling accuracy
Experience
Senior Plumber, 01/2018 - Current City Of Seattle, Wa – Seattle, WA,
Demonstrated excellent mechanical knowledge of machines and tools, including design, use, repair and maintenance.
Researched and analyzed customer design proposals, specifications, manuals and other data.
Oversaw daily operations, including prioritizing and delegating tasks and assignments and implementing strategies to optimize workflows.
Installed and maintained control systems and other technical components to complete equipment installations.
Recommended corrective and preventative actions to boost product reliability.
Evaluated new engineering plans to check technical feasibility and conformance with applicable codes and standards.
Fostered relationships with internal and external customers.
Ran operational tests on systems and equipment to reinforce proper processes and remedy malfunctions.
Tested components, assemblies and systems to diagnose problems.
Reviewed and interpreted schematics, manuals and related documentation to complete mechanical tasks.
Manager, 09/2014 - 09/2016 Massage Envy – Oceanside, CA,
Trained current employees on additional job positions to maintain coverage of roles at all times.
Gave input on how to improve training and employee productivity.
Showed over 8 associates new procedure and product techniques over 4 years..
Facilitated on-site staff training and developed processes and procedures to increase accuracy.
Coached new team members on job tasks and performance strategies.
Managed day-to-day operations, including supervision and assignment delegation for 19-member team.
Supervised operations department with over 19 employees and $2 Million budget.
Maintained open and professional team relationships to quickly identify and resolve issues.
Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
Consistently met financial targets with close monitoring of expenses, labor hours and supply use.
Reviewed performance reports and used data to develop continuous improvement initiatives.
Adjusted service amd repair production processes to increase productivity and reduce waste.
Installed and maintained control systems and other technical components to complete equipment installations.
Tested components, assemblies and systems to diagnose problems.
Assessed equipment malfunctions using technical skills, troubleshooting abilities and diagnostic knowledge.
Evaluated new engineering plans to check technical feasibility and conformance with applicable codes and standards.
Recommended corrective and preventative actions to boost product reliability.
Put in new systems and components in an efficient and accurate manner.
Performed maintenance according to predetermined schedule.
Fixed problems with parts, equipment and full systems.
Maintained timely and accurate oral and written technical reports of engineering activities.
Analyzed equipment test results to design effective project specifications and present them to clients with accurate budgets, timelines and requirements.
Kept detailed logs of large projects in zoho, quick books, Microsoft , adjusting timelines and budgets to ensure client satisfaction in changing conditions.
Recommended design modifications to eliminate machine and system malfunctions.
Ran operational tests on systems and equipment to reinforce proper processes and remedy malfunctions.
Read blueprints and diagrams to assemble and inspect all equipment, closely monitoring for functionality and efficiency.
Researched and analyzed customer design proposals, specifications, manuals and other data.
Executed root cause analysis to improve yield and reliability.
Recorded All field data using Zoho, continuously proposing changes to projects for long-term success.
Put in new systems and components in an efficient and accurate manner.
Tested components, assemblies and systems to diagnose problems.
Set up, configured and monitored safety equipment for use by technical personnel.
Recommended corrective and preventative actions to boost product reliability.
Ran operational tests on systems and equipment to reinforce proper processes and remedy malfunctions.
Fixed problems with parts, equipment and full systems.
Achieved repair and leadership by effectively implementing procedures and tools for Nuflow and over all tasks.
Produced and maintained accurate design documentation.
Analyzed Sewer, gas, and domestic water test results to design effective project specifications and present them to clients with accurate budgets, timelines and requirements.
Performed maintenance according to predetermined schedule.
Read blueprints and diagrams to assemble and inspect Nuflow equipment, closely monitoring for functionality and efficiency.
Evaluated new engineering plans to check technical feasibility and conformance with applicable codes and standards.
Builtnequip prototypes using chemicals materials, demonstrating knowledge of Nuflow and planning for projects.
Assisted drafters in developing structural and mechanical design of products using computer-assisted design (CAD) software.
Evaluated machinery performance and calibrated settings to maximize productivity.
Installed and maintained control systems and other technical components to complete equipment installations.
Organized, analyzed and prepared technical data reports.
Maintained safety by verifying compliance and assuring proper factory testing.
Assessed equipment malfunctions using technical skills, troubleshooting abilities and diagnostic knowledge.
Safely and effectively assembled infrustructure equipment for over view , continuously monitoring efficiency and productivity.
Reduced waste and streamlined schedules to optimize manufacturing processes.
Recorded in house software field data using [Software], continuously proposing changes to projects for long-term success.
Supplied production data to field operators, technicians, engineers and supervisors.
Maintained timely and accurate oral and written technical reports of engineering activities.
Kept detailed logs of type of design projects, adjusting timelines and budgets to ensure client satisfaction in changing conditions.
Adjusted Nuflow production processes to increase productivity and reduce waste.
Researched and analyzed customer design proposals, specifications, manuals and other data.
Managed 2000 desktops in Windows domain with several servers for multiple applications and deployed firewalls to connect and protect users.
Visually inspected temperature sensors to maintain health of servers and network devices.
Troubleshot problems related to IDSL, T1,T3, Mainframe,Ilac network infrastructure and performance.
Network Technician, 05/1999 - 09/2004 Cross Keys Village – New Oxford, PA,
Troubleshot and resolved issues with peripheral devices such as printers and copiers for end users.
Assessed and tested game builds to uncover bugs and assisted in finding resolutions.
Firefighter, 01/1999 - Current City Of Edmond, Ok – Edmond, OK,
Inspected buildings for fire prevention and hazardous materials code violations or potential hazards.
Completed field assessments of active fires and planned optimal approaches.
Saved unknown lives in a career by administering medications, monitoring cardiac output and performing emergency intubations.
Established and managed water supplies to support suppression activities.
Responded to over 1000’s emergency incidents per 20+ years
And used systematic search and rescue procedures and location and excavation devices to safely locate and evacuate victims.
Inspected schools, theaters, offices and various other buildings to check for proper fire precautionary measures.
Stayed in close contact with dispatchers to obtain and relay current information about fire status, supplies and personnel.
Rescued fire victims and administered emergency medical aid.
Patrolled previously burned areas after fire containment to locate and eliminate dangerous hot spots.
Assessed nature and extent of fire, condition of buildings, danger to adjacent buildings and water supply status to determine crew or company requirements.
Located hydrants and operated pumps at proper pressure to evaluate adequacy of water system and availability of water supply.
Answered emergency situations quickly and assessed conditions to contain fires, assist victims and prevent escalation in DFW.
Tested and inspected tools, equipment and gear to maintain readiness for different fire scenarios.
Entered inspection, training, fire and emergency medical service calls into records management system using Cad..
Trained continuously to maintain required physical fitness for demanding work.
Handled routine custodial maintenance of fire department equipment to maintain equipment, including oxygen breathing, resuscitation and apparatus equipment.
Rescued victims trapped by fires and rendered first aid.
Met with members of the community to provide information on ways to prevent fires and to offer fire safety tips.
Ensured that hoses were laid out and properly connected to fire hydrants for fire suppression.
Performed basic and technical fire suppression and fire prevention duties to protect life and property in DFW.
Used a assorfmememtmofmequipment and tools to assist in rescue operations.
Transferred, lifted and moved patients while employing appropriate safety and lifting techniques.
Conducted search and rescue operations and quickly analyzed all medical emergencies as well as administered first aid to injured persons.
Provided emergency treatment and medical care to people injured in accidents and fires.
Maintained discipline and insured that personnel followed department rules and regulations.
Ensured compliance of the fire department and state of Texas rules, regulations and policies.
Developed several hazard training programs for the emergency response team.
Checked all equipment, including hoses and breathing masks after fire calls to determine proper functionality.
Responded to fire alarms and used job-specific equipment, including operating pumps, aerial ladders, and auxiliary equipment.
Prepared records and reports of company responses to fires or other emergencies.
Organized fire caches and positioned equipment for most effective response at emergency calls, which resulted in quicker action times.
Rehabilitated fire hoses, portable water tanks and other equipment.
Performed inspections of all facilities, equipment, and personnel.
Revised and maintained all equipment and test logs.
Checked medications and equipment daily to ensure proper control and inventory.
Maintained tools and fire vehicles to ensure rapid response capability.
Responded to devastating wildfires, employing handtools for containment operations.
Extinguished flames and embers to suppress fires, using shovels and engine- or hand-driven water or chemical pumps.
Extinguished flames and embers to suppress fires, using shovels and engine- or hand-driven water or chemical pumps.
Planned, developed, implemented and monitored fire safety plans that addressed specific fire and life safety systems.
Assisted in preparation, review and defense of department budget.
Coordinated overall department training effort, including all aspects of emergency response and disaster planning.
Informed and educated the public about fire prevention.
Performed fundamental firefighter and driver duties when required, including..
Conducted and planned periodic fire safety inspections to identify unsafe conditions.
Prepared reports of fires, equipment and personnel.
Drove and operated an ambulance or other apparatus as assigned and operated as a member of the medic engine or medic truck company.
Responded to medical emergencies, alarms and bomb threats within approximately 3-4 minutes of calls.
Worked on equipment desk and demobilized equipment including fire engines, water tenders and other machinery used in responding to incidents.
Conducted emergency response planning, including overseeing research for development of building pre-plans and handling company building fire prevention inspections.
Operated pumps connected to high-pressure hoses.
Laid hose lines, operated nozzles, pumps, and hydrants and utilized fire extinguishers and operated hydraulic, pneumatic, manual and power tools.
Attended trainings to maintain wealth of knowledge in firefighting techniques and suppression methods, enabling quick decision making during actual emergencies.
Promptly responded to incidents and demobilized pertinent equipment, including water tenders and fire engines.
Cleaned, serviced and maintained fire apparatus in condition of readiness and performed general maintenance work in upkeep of fire department property.
Preserved order and discipline among 100+ subordinates.
Responded to fire and emergency alarms and evaluated the emergency to direct company operations.
Assisted in development and maintenance of effective system of records and reports of alarm responses, fire and casualty reports, personnel actions, quarters, apparatus equipment, training, hose maintenance and testing activities.
Participated in fire and life safety inspections of commercial and residential properties and checked operating condition of hydrants.
Preserved order and discipline among subordinates and gave assignments and instructions.
Responded to scenes of accidents or acute illness for which emergency medical care has been requested.
911 Dispatcher, 01/2002 - 07/2006 City Of Hutchins – City, STATE,
Took caller information, read associated computer information and documented vital details in call tracking and assignment system.
Assisted departments with special requests such as BOLOs.
Responded to emergency calls routed by the automatic distribution system.
Managed average of 50-200 cases each day, delivering telephone assistance and treatment recommendations to public and hospital staff on various medical conditions.
Boosted productivity by ensuring on-time emergency response and life support with zero service delivery errors.
Used radio, telephone and computer system to update first responders with new information.
Mitigated risks and emergency response delays by efficiently monitoring public safety field units.
Dispatched calls to relevant police, fire or medical response personnel depending on individual call situations.
Handled emergency phone calls calmly and obtained pertinent information with composed approach.
Prioritized responses to public emergency and non-emergent calls to efficiently dispatch police, fire and EMS while tracking data in real-time.
Exchanged returned merchandise for customers quickly and efficiently.
Stocked and rotated inventory regularly.
Recommended, selected and helped locate merchandise based on customer needs and desires.
Processed merchandise returns and exchanges.
Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.
Computed accurate sales prices for purchase transactions.
Logged all daily shipping and receiving orders.
Offered direction and gave constructive feedback to motivate team members.
Assisted customers with store and product complaints.
Cross-trained on 911 and T.C.I.C./ N.C.I.C] roles in order to provide skilled back-up for customer-facing teams.
Held each team member accountable for achieving brand and performance goals.
Replenished merchandise shelves with items from stockroom to promote consistent stock rotation.
Maintained 100% accuracy rate when preparing weekly reports for management based on data from various sources.
Replenished shelves to maintain adequate merchandise levels.
Confirmed that appropriate changes were made to resolve customers' problems.
Fielded an average of 50-200 customer service calls per day.
Communicated merchandise needs and issues to appropriate supervisors in timely fashion.
Maintained adequate cash supply in cash drawers in multiple checkout stations.
Extended customer subscriptions, offering discounts and promotions to ensure high customer retention rates.
Attended 8:team meetings each month to voice concerns and offer constructive feedback to others.
Oversaw all daily operations of Communications.
Organized store by returning all merchandise to its proper place and restocked displays.
Completed floor replenishment to guarantee size availability and promote customer satisfaction.
Trained 20+ new employees each quarter in procedures and policies in order to maximize team performance.
Expressed appreciation for patronage, inviting and encouraging customer return visits.
Exercises sound judgment in issuing credits and making exceptions to customer policies to maintain high levels of customer satisfaction.
Processed shipments and maintained organized stock shelves.
Liaised between customers and retail buyers to expedite orders and meet customer demands.
Responded promptly to general inquiries from members, staff and clients via mail, e-mail and fax.
Translated services for several-person team to serve Spanish -speaking customer needs.
Trained new employees on company customer service policies and service level standards.
Education and Training
High School Diploma: , Expected in 01/1998 - Ferris High School - Ferris, TX GPA:
Associate of Science: Fire Science, Expected in 06/1999 - Cedar Valley College - Lancaster, TX GPA:
Cisco Certification : Computer Science And Programming, Expected in 06/1999 - Cisco - Dallas , GPA:
Lineman : Installing, Punching, And Repairing Lines , Expected in 08/1999 - Northwest Lineman Training Center - Denton, TX GPA:
Firefighting/EMT Certification : Fire Protection And Safety Technology, Expected in 10/1999 - Desoto Fire Academy - Desoto , GPA:
Hazmat Technician : Hazardous Materials , Expected in 02/2000 - Texas A&M Health Science Center - College Station, TX GPA:
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