Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
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Summary
Bartender with 15 years of experience in high volume Irish pubs with expert knowledge of beer, wine, and spirits.
Capacity to deal with dynamic and challenging situations on the job. Dedicated to providing exceptional service and genuine hospitality to customers.
Highlights
Bar Management
Trained Barista
Fluent in pub business administration including accounting, scheduling, reports, inventory and customer service
Strong mathematical aptitude
Able to work independently and in a team based environment
Experienced in staff management
Well versed in appropriate social etiquette
Efficient and enthusiastic
Accomplishments
Demonstrated ability to work in different workplace settings. Strong organizational skills and multi-tasking abilities. Have supervised 7 employees and ensured proper training and motivation of new staff. Coordinated and oversaw party and event functions for large groups.
Experience
Senior Bartender, 02/2011 to 03/2013 Williams-Sonoma, Inc. – Lynnfield, MA,
Busy popular centrally located in town with tourists and locals alike.
Provided prompt, efficient, friendly, and quality service at all times.
Maintained a positive working relationship with fellow staff and management.
Maintained stock levels to prevent shortages of critical items.
Confirmed accuracy of orders against requisitions.
Assistant Manager, 2007 to 2010 Worlds Of Fun – Mason, OH,
Dublin's best-preserved and internationally celebrated Victorian pub.
Implemented and maintained the highest standard operating procedures for all service areas.
Supervised and managed the daily operation of all service areas ensuring they are adequately staffed and supervised.
Worked closely with colleagues so as to achieve required targets in relation to revenue.
Ensured an organised order of work was in place in all areas of the pub and that appropriate service systems were in use.
Liaised with the General Manager regarding all operational issues.
Bartender, 2006 to 10/2007 Wyndham Hotels & Resorts Inc. – Santa Fe, NM,
International cuisine and laid-back atmosphere in historic centre.
Greeted newly seated guests in a friendly and timely manner.
Effectively handled customer complaints and special requests.
Thoroughly explained the characteristics and descriptions of beers and wine to customers.
Senior Bartender, 03/2005 to 2006 Wyndham Hotels & Resorts Inc. – Seattle, WA,
Popular tourist destination pub and entertainment venue.
Consistently kept bar and work areas clean and sanitary.
Ensured bar was adequately stocked with all necessary items.
Participated in bar incentives and contests to drive sales and promote the venue.
Bartender, 02/2003 to 2005 Mustang Sally's Bar And Restaurant – City, ,
Casual dining with an eye to the late-night crowd.
Strictly abided by all state liquor regulations, particularly in regard to intoxicated persons and minors.
Quickly mixed a variety of simple and complex cocktails.
Conveyed menu content, any menu changes and promotional activities to guests.
Set up special events and private parties.
Bartender, 01/2001 to 2003 McSorleys Bar And Nightclub – City, ,
Local favourite 'hot spot' known for its high energy and frenetic pace on the weekends.
Maintained stock levels to prevent shortages of critical items.
Took prompt corrective action whenever necessary to maintain the safety of all patrons and staff.
Operated cash register and processed customer cash and credit card payments.
Assistant Bartender, 01/1998 to 2001 Scruffy's Bar At The Killarney Towers Hotel – City, ,
Busy pub located in a 4 star luxury hotel that caters to the sport enthusiast.
Received, ordered and served customer requests efficiently.
Provided prompt, friendly, and quality service at all times.
Assisted in restocking and replenishment of bar inventory and supplies.
Maintained cleanliness in all areas of the bar including counters, sinks, utensils, shelves and storage areas.
Education
Associate of Applied Science: Electrical Engineering, Expected in 2005 Cork Institute of Technology - Cork, GPA:
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